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Apple Salon Hair & Nails

+1 408-644-5852
1216 S Abel St, Milpitas, CA 95035 United States of America
Open Today: 10:00 AM - 05:00 PM

Quick Facts About Apple Salon Hair & Nails

Strengths:
1. Excellent customer service: The salon goes above and beyond to ensure a positive experience for customers. They accepted a walk-in appointment and extended their closing time to accommodate the customer. Staff members are friendly and professional, treating customers with care.
2. Deluxe pedicure: The customer who received a deluxe pedicure with Tammy expressed their satisfaction and mentioned that their legs felt amazing afterward. This suggests that the salon offers high-quality pedicure services.
3. Reasonable prices: Several customers mentioned that the salon provides quality services at affordable prices. This can be an appealing factor for individuals seeking salon services on a budget.
4. Efficient and fast service: The salon is frequently praised for its quick turnaround time. Customers appreciate the fact that they are able to get their desired services done in a timely manner.
5. Owner's expertise: The owner, Sarah, is highly regarded by customers. They express gratitude for her work and suggestions, indicating that she brings expertise and professionalism to the salon.
Weaknesses:
1. Inconsistent opening hours: One customer commented that the salon had inconsistent opening hours. This can be inconvenient for customers who rely on accurate opening times to schedule their appointments. It is important for the salon to address this issue and ensure that their opening hours are consistent and clearly communicated.
2. Inadequate training for men's haircuts: A customer expressed dissatisfaction with the quality of men's haircuts at the salon. They mentioned that the stylists lack formal training and left their hair uneven. This highlights a weakness in the salon's expertise in providing men's haircuts. It is crucial for the salon to address this issue by investing in proper training for their staff or considering hiring experienced stylists specialized in men's haircuts.
3. Communication issues: One customer complained about miscommunication regarding prices and opening hours. They mentioned being given different information about opening hours and experiencing difficulties contacting the salon via phone. Communication issues can negatively impact customer satisfaction and should be resolved promptly.
4. Limited service offerings: According to one customer's comment, the salon only offers hair services and does not provide other services such as nails or waxing. This limits the range of services available to customers and may prevent them from having a full salon experience in one location. To attract a wider customer base, the salon could consider expanding its service offerings.
In conclusion, Apple Salon Hair & Nails has strengths in customer service, especially in accommodating walk-ins and providing excellent pedicure services. The salon also offers reasonable prices and promises quick service. However, weaknesses include inconsistent opening hours, inadequate training for men's haircuts, communication issues, and limited service offerings. Addressing these weaknesses can help the salon improve its overall customer experience and attract a wider range of clientele.


Best TL Reviews

I’m writing this review from their parking lot because I did not want to forget. Excellent service all around. They accepted my walk in at 6.30 and went beyond their closing time to make sure I had a nice experience. I got their DELUXE PEDICURE with Tammy and honestly I don’t think my legs ever felt so good. I don’t live near but I m sure I ll be a regular here or at least I hope so.
The ladies here are friendly and professional. They treated me and my wife with TLC I will be taking my wife back today for a pedicure ???? who knows, I might get on for myself, if they don't kick me out for my nastyold feet.
It’s at the best an amateur hair styling salon. Men’s haircut is really bad. The ladies cutting the hair clearly don’t know what they’re doing and need to take some formal training first. Left with completely uneven hair and will need to go to a real salon to fix it later. Men’s haircut costs $12 which should have been indicative of the quality of haircut provided. This will be a lesson not to go for the cheapest haircut, because you’ll eventually end up spending at a real salon nevertheless.
Would not recommend for men’s haircut
Thank you for the great work and service. Every staff member here is nice & very friendly. Special thank you to Ms. Sarah for her suggestions! Appreciated! 100 % satisfied ????
Quality services for reasonable price. Best for service available. The owner, Sarah, is amazing. I'm so grateful for her work.
Tell you one price then charge differently when you there. Says they open at 9am then I called lady said 10 because they late then no one to do the service there only hair.
I called another time seems the lady blocked went straight to voice-mail called using my husband phone they answer.
Guess they don't Like being bothered or called out on their blankety blank.
Prices goid tho pedicure 20 manicure 14 haircuts good price but cuts uneven
I got my hair cut into a bob, my eyebrows waxed, and a gel polish manicure. I didn't have any cash on me so they accepted a payment via Zelle. Both ladies did a great job and they did it very quickly. Thanks!!
They are always super quick. Reasonable price.

Place Pictures

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Apple Salon Hair & Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location