Quick Facts About K Beauty Supply
K Beauty Supply has both strengths and weaknesses based on the comments provided. Let's explore them in detail.
Strengths:
1. Good customer service: The store is praised for its nice and helpful staff, who are willing to assist customers with their hair care needs. This positive interaction creates a welcoming and pleasant atmosphere for shoppers.
2. Reasonable prices: Many customers appreciate that K Beauty Supply offers affordable prices for its products. This makes it an attractive option for customers on a budget or those looking for cost-effective beauty options.
3. Nice variety of products: Despite one comment mentioning the need to search for specific items, K Beauty Supply is praised for having a nice variety of products. This indicates that customers can find a wide range of items, catering to different beauty needs and preferences.
4. Convenient location: Being close to the commenter's house is a plus and provides convenience. It allows for easy access to the store and saves time for customers living in the vicinity.
Weaknesses:
1. Prejudice towards certain customers: There are multiple comments highlighting instances where the Asian staff at K Beauty Supply have been prejudiced towards Black customers. This behavior includes suspecting theft, inappropriate comments, and disrespectful attitudes. These incidents show a lack of inclusivity, respect, and professionalism towards certain customers, creating a negative experience for them.
2. Poor customer service: While some customers praise the store's customer service, there are complaints about poor treatment as well. Commenters mention incidents such as being shouted at, accused of rudeness, and experiencing inappropriate comments from staff members. These incidents indicate a lack of proper training and professionalism among some employees.
3. Uncomfortable shopping experiences: Some customers express discomfort due to being continuously watched or followed around the store. This behavior can be perceived as suspicion or profiling, leading to a negative shopping experience and a decreased sense of trust between the customers and the store.
4. Lack of ownership and management: One comment mentions confusion regarding ownership and management, with the employee stating that there is no owner. This lack of clarity or accountability can contribute to poor customer service and an overall disorganized shopping experience.
Overall, K Beauty Supply has strengths such as good customer service, reasonable prices, a nice variety of products, and a convenient location. However, these strengths are overshadowed by weaknesses such as prejudice towards certain customers, poor customer service, uncomfortable shopping experiences, and a lack of ownership and management structure. It is important for the store to address and rectify these weaknesses to create a more positive and inclusive environment for all customers.
Best TL Reviews
I Never have any problems with this hair store I’m a regular customer me And my daughter comes all the time! Always nice and helpful reasonable prices!
I Just Left This Beauty Supply Store And I Will No Longer Be Coming Here Again . The Asian Man & Women Are Very Prejudice A While Back I Came Here Purchased Some Items With My Siblings Then Handed It To Them And As We Walked Out The Women Chased Me Down To Say We Didnt Pay For What I Handed To The Baby After Showin My Receipt That We Just Paid No Apology Or Nothing Just An OK So I Never Came Back Since, One Year Later Today Im Here With My Baby In The Isle And She Grabs The Hair Die For Me Then The Asian Man Runs Up To My 2 Year Old Daughter And Tell Me Shes Opening And Touching Stuff So I Said Sir What Did She Open ? He Said Well I Just Mean Touching She Cant Touch . I Swear I Would’ve Left All My Items There And Left But I Really Needed That Hair Die And It’s Close To Home . If You Are BLACK Invest Your Money Elsewhere Because They Have Issues And Have Poor Customer Service .
You Have To Really Search For What You’re Looking For But They Do Have A Nice Variety, It’s Convenient If You’re Local
Awesome Customer service for All your Hair Care needs...
Just left this store. I literally walked in picked up a basket to shop and a young girl behind the counter shouted that they were close. I said ok the door is open she said I know but we are closed. I put the basket down and proceeded to leave the store when the young girl came from behind the registrer grabbed the basket and told me I didn't have to be rude. I said I wasnt the door was open so I came in to shop. I then asked who was the owner and she said “ nobody” I said got it and walked toward the front to find the manager. Then the girl’s mother told me again the store was closed after I turned around to leave. She explained that they aren't allowed to lock the door or close the gate when they are closed if they still have customers in the store. I said if the door in open people will continue to come I'm but no problem I'm leaving. Fine but. that did not excuse her daughters inappropriate comments to a customer!
The ignorance and disrespectful attitude is unacceptable! There are numerous hair supply stores in the area! I will take my money elsewhere.
Walked in to get some castor oil and a headband wig. Found the oil first and proceeded to ask the clerk where to find HB wig and was urged to leave my oils at the counter. Automatically assuming because I’m black I will steal. Had nothing but a small purse to hold my phone and bank card. I told them no thank you. I will not shop where I am prejudged.
I like going to this beauty supply as it is convenient for me since it is so close to my house but my recent visit to the store, I realized that one of the female employees was watching me the whole time until I walked out of the store. For one I do not steal and for 2 i do not appreciate somebody staring at me the whole time I am trying to do my shopping. Will not be back .
I've never had the "following me around the store" issue. I've been all in the wig section without any issues. No, they don't have the best customer service, but hey neither do half of ya'll who are commenting when you're at work yourself. I've gotten hair for decent prices from the store. Bring my two little ones in and all. No issue.
K Beauty Supply Info
Amenities
Service options
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In-store shopping
Health & safety
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 07:50 PM |
|---|---|
| Tuesday | 09:30 AM - 07:50 PM |
| Wednesday | 09:30 AM - 07:50 PM |
| Thursday | 09:30 AM - 07:50 PM |
| Friday | 09:30 AM - 07:50 PM |
| Saturday | 09:30 AM - 07:50 PM |
| Sunday | 02:00 AM - 05:50 PM |
How to go there
Location
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