Quick Facts About Lucky Nails
Lucky Nails place has several strengths and weaknesses based on the comments provided.
One of the strengths mentioned is that the owner, David, is capable of fixing mistakes and rectifying any issues. This shows that the establishment values customer satisfaction and is willing to make things right when there are problems. Additionally, the comment mentions that when David does the nails, they last longer and are done right, indicating that there is at least one skilled and reliable nail technician at the salon.
Another positive aspect mentioned is a specific nail technician, Bebe, who is recommended for pedicures. This suggests that there are talented and capable staff members at the salon who can provide good quality service.
On the other hand, there are several weaknesses highlighted in the comments which indicate areas where Lucky Nails place falls short. One of the major concerns is hygiene. Several comments mention unsanitary practices, such as not using plastic covers to keep the pedicure bowls clean between customers and the use of the same bottle and brush for applying cuticle oil on both hands and feet. These unsanitary practices raise concerns about the risk of infections and bacteria transmission, which is a significant weakness for a nail salon.
Another weakness mentioned is the poor attitude and disrespect shown by some of the staff members. Customers comment on the attitudes of the workers and their lack of willingness to listen to customer preferences or feedback. This negatively impacts the overall customer experience and can be a significant deterrent for customers who are looking for a friendly and welcoming atmosphere.
Furthermore, there are complaints about the quality of the nail services provided. Some comments mention mistakes such as using the wrong type of nails, gluing the fake nails incorrectly, or applying gel polish on the skin and cuticles. This indicates a lack of attention to detail and a lack of expertise in performing nail services, which can lead to unsatisfactory results for customers.
Additionally, there are pricing concerns mentioned in the comments. One customer states that they were overcharged for a simple nail paint job with their own nail polish. This suggests that the salon may have inconsistent or unfair pricing practices, which can leave customers feeling taken advantage of and dissatisfied.
Overall, Lucky Nails place has some strengths in terms of their ability to rectify mistakes and the presence of skilled technicians such as Bebe. However, there are significant weaknesses in terms of hygiene practices, poor attitudes and disrespect from staff members, and the quality of the services provided. These weaknesses can greatly impact the overall customer experience and deter potential customers from choosing Lucky Nails place for their nail care needs.
Best TL Reviews
I went to get a pedicure with acrylic big toes. They glued the tip on my nail but from my point of view I couldn’t tell that he didn’t glue the fake nail down all the way or that he got gel polish all on my skin and cuticle. Now that I think about it the nail tip was too small for my toe nail (having to push the nail tip in place when nail tips should fit naturally to the nail to ensure the fake nail doesn’t causing lifting on the real nail) but he continued the service anyway. Because of the gel polish cured on my skin it peeled right up! I’ve had this service done at other places and know what it should look like!
They were unsanitary and didn’t use the plastic cover to keep the pedicure bowls clean between pedicures. Also the bottle with a brush in it that they use to apply cuticle oil is used for hands and feet and is gross considering the amount of bacteria and infections it can cause.
Nail tech didn't understand what I was saying and got mad. Messed up my feet and walked off...the other techs laughed. David the owner fixed it but never address the poor attitude and disrespect I was shown .
I’ve been coming here from time to time over the past 7 yrs. Every time you tell these workers you want your nails done well, they have ATTITUDES as if you’re working for them. If “WE” as customers can’t even voice our opinion or correct these Asian Nail specialists then what’s the sense of SUPPORTING THEIR BUSINESSES???!! Just finish getting my toes done and this is the TERRIBLE work they did on my feet. ????????♀️ The owner David got so mad bcz he couldn’t get to rob me wanted an extra $5 just for the gel top coat. ???? He wasn’t getting that extra especially when they’ve never charged that before in the past. I paid $55.00 for my toes and full set nails. Then on top of it all he HAD THE AUDACITY to tell me don’t come back look for somewhere else. LMAOOOO GLADLY SIR!!! There’s plenty of PROFESSIONAL NAIL SALONS AROUND SOUTH FLORIDA you are far from the best in town. I will be filing a dispute to get my money back for POOR UNSATISFIED SERVICE. TAKE YOUR MONEY AND GO ELSE WHERE. If you’re African American go and support #BLACKNAILNBUSINESSES this is what happens when the Asian man thinks we don’t have options. ???? They try and treat us anyhow, they don’t appreciate our business so you might as well take it somewhere else.
I usually only let David do my nails because they last longer and he's going to make sure that it's done right. Today I let the young lady that sits behind him do them I think her name is Fifi anyway she did almost as good as David. I never have any complaints when I come here.
Seriously lacking customer service. I read the other comments and I am in total agreement..attitude stinks. When u tell them what u want and how the girl fetch an attitude. David the owner had to come rectify the matter. She sat in another chair speaking Vietnamese..totally know she was talking smack about me..
When it comes to getting a proper pedicure Bebe is the go too girl in tht shop, no one else❤️❤️❤️❤️❤️
Nails lifted after a week & a half. I asked for gel being I've never had it before and instead they gave me acrylic with gel clear coat and then put regular polish over top of that. Paid $35 for this mess and it was NOT worth it. They also did my lashes and I had to take them off the next day due to a tugging feel and burning I've had my lashes done before and never experienced that before. Will never go back.
This nail shop overcharged my mom. They only painted her nails WITH her own nail polish and charged her $30. Never will she use this place again. Taking advantage of paying customers. I will be reporting this to BBB.
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Lucky Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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