Quick Facts About Fashion Nail Beauty Spa
Fashion Nail Beauty Spa has a number of strengths and weaknesses based on the comments provided.
One of the strengths of Fashion Nail Beauty Spa is the ability of the nail technicians to provide excellent customer service. In the first comment, Candy is praised for her skills and for ensuring that the customer is happy with the end result. This demonstrates that the staff at Fashion Nail Beauty Spa are attentive and focused on customer satisfaction. Additionally, the fifth comment highlights the skill and attention to detail of JoJo, who consistently delivers excellent nail services.
Another strength of the salon is its cleanliness. Multiple comments mention that the place is clean, suggesting that the salon takes proper hygiene and cleanliness seriously. This is important in a nail salon to prevent the spread of infections and diseases.
Fashion Nail Beauty Spa also receives positive feedback for their ability to adapt to the COVID-19 pandemic. The third comment states that the salon has taken precautions and made the customer feel safe during the pandemic. This indicates that the salon is prioritizing the health and safety of their customers.
On the other hand, there are several weaknesses mentioned in the comments. One recurring complaint is the long wait times. Both the fourth and sixth comments highlight the lengthy wait times at the salon. Although the sixth comment states that the wait is worth it, long wait times can be frustrating for customers, especially if they have made an appointment and expect to be seen at a certain time.
Another weakness is the inconsistency in service quality. The second comment expresses disappointment with the French gel manicure, stating that the lines were uneven and that gel polish was left on their skin. Inconsistent or poor quality service can lead to dissatisfied customers and negative reviews.
The seventh comment also mentions a lack of punctuality. Waiting for more than 40 minutes beyond the scheduled appointment time is considered unacceptable, and the customer suggests that the salon should inform customers if there will be a delay. This lack of communication can leave customers feeling frustrated and unattended to.
In conclusion, Fashion Nail Beauty Spa has strengths in their customer service, cleanliness, and ability to adapt to the pandemic. However, they have weaknesses in terms of long wait times, inconsistency in service quality, and lack of punctuality. These weaknesses should be addressed in order to improve the overall customer experience at the salon.
Best TL Reviews
I got my nails done for my quince by Candy and they were amazing!! I got just what I asked for and was always asked if I liked what was done all throughout! She made sure I was happy with her work and I felt very comfortable.
Honestly I went in there with high hopes and I came out disappointed, I asked for a french gel manicure and idk what I came out with the French is all uneven I still have the gel polish in my skin every disappointing WILL NOT BE GOING BACK
I have been coming here for 5 years! I love Sarah and Vincent!! They do a great job and are very cautious now after opening up during this pandemic. After over 4 months I was able to go back and felt safe!! I definitely recommend this place!!
Could have been better! I sat in the chair, maybe for 15 minutes than boom I was done, but I looked a few chairs down the lady that was there is still getting service but mine was so short. But the mail painting is ok
Been going here for 3 years now and JoJo never disappoints. Her shaping is the best and she takes her time to perfect the sides and the top. She won’t let you leave with something crooked or out of place and I love how she always understands what i’m trying to go for when I go in. Highly recommend this place, specifically her.
The wait time is extremely long other than that the place is clean they did an amazing job on my pedicure and the guy that did my nails I believe his name is Vincent did an amazing job I love my nails and I love the attention that he gave me he has great customer service skills. By the time I was done I wasn't even upset any longer that I had to wait two and a half hours. My suggestion make an appointment before you go.
The wait there is a long time, but it's worth the wait all the staff is very sweet. Honestly one of the best nail salon I have been too the prices aren't overly crazy and they do amazing work. Always respects what anyone wants and how they want it. Tells you everything before they do it and the prices for the service you want. All staff is very professional!
Not able to see you near the scheduled appointment time that you ask and confirm. I understand stand sitting beyond 10-15 minutes beyond the time agreed. More than 40 minutes is unacceptable. If you can’t see a person on time agreed, inform them. This give your customer the chance to make a decision to reschedule or sit. Don’t just leave your customer in limbo.
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Fashion Nail Beauty Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:15 AM - 05:00 PM |
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