Sakho africain Hair braiding

+1 313-882-8249

19358 Kelly Rd, Harper Woods, MI 48225 United States of America

Open Today: -

Quick Facts About Sakho africain Hair braiding

Sakho africain Hair braiding place has received both positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the business, it is important to consider the various comments provided.

Starting with the strengths, it is evident that the place is appreciated for its professionalism, comfort, and reasonable prices. One customer mentioned feeling comfortable and being treated nicely by the staff. Additionally, the positive experience of a walk-in customer indicates that the place is efficient and provides prompt service. The customer was pleasantly surprised to be seated immediately and had multiple braiders working on their head, completing the task within a reasonable time frame. It is also worth noting that some customers were happy with the end results of their hair braiding, mentioning that they loved their hair and would return in the future. The ability to create neat and visually appealing braids is an important strength for a hair braiding salon.

On the other hand, there are several weaknesses that have been highlighted in the comments. One common complaint is the lack of quality and attention to detail. For instance, there were complaints about braids falling out quickly and not staying in place. This suggests that the braiding technique may not be as secure as desired. Another customer expressed frustration with the hair not lasting long and having to take it down. Inconsistent texture between visits also raised concerns about the salon. These issues indicate a lack of consistency and quality control within the business.

Customer service is another area where the salon fell short. There were complaints about staff arguing with each other in front of customers, which can create an uncomfortable atmosphere. The negative experience of a customer who felt disrespected by the staff indicates a lack of professionalism and customer care. Moreover, the refusal to take down braids that were done by the salon and the threat of refusing service if the customer didn't like the style created dissatisfaction among customers. It is important for a hair braiding salon to prioritize customer satisfaction and maintain a positive and respectful environment.

The ambiance of the salon was another weakness raised by a customer. The presence of a loud TV and staff talking over it created an overwhelming atmosphere. This can be distracting and impact the relaxation experience for customers. A hair braiding salon should aim to provide a comfortable and enjoyable environment for their clients.

Furthermore, there were a couple of comments regarding the salon's reluctance to accommodate certain requests. One customer mentioned that the staff did not want to do the specific hairstyle they desired and seemed tired. Another customer expressed disappointment in not being able to have long and small braids as requested. This suggests a lack of flexibility and willingness to meet customer preferences. It is important for a hair braiding salon to cater to the needs and desires of their clients in order to provide satisfactory service.

In summary, Sakho africain Hair braiding place has some strengths such as professionalism, comfort, reasonable prices, and fast service. However, there are several weaknesses that have been highlighted, including issues with quality, customer service, ambiance, and a lack of flexibility in meeting customer preferences. Addressing these weaknesses will be crucial for the salon to improve customer satisfaction and build a strong reputation in the industry.

Best TL Reviews

I called the lady in sent my husband here for our anniversary feb,26 he took it down the next day waste of money they had his hair looking bold in she tied rubber bands in the back she didn’t braid it down I want my refund because I’m going up here he want but I will because I paid them to do what tacky work they didn’t care either we took it out just terrible beaware they are not good at all here

very professional, and make u feel comfortable, and very reasonable, and very nice. Now I didn't see roaches as others said. Now the 1st time I got my braids done. Excellent. The second time was OK but the texture was different, and plus they were training this young lady who did okay. The only problem I had was braids falling out and and it didn't last long so I took them down. But otherwise they are good. Going back tomorrow ????

I did a walk in at like 6pm and they sat me right in the chair and got started! I was very shocked and happy at the same time. I had three ladies on my head and it only took them three hours! They was very nice….I will be definitely going back….thanks ladies so much.

Don't do it! They talk horrible to customers! They argue with each other in front of customers. I will never go here again. They don't even take down braids that they do. They charge more for smaller size braids and dont give you smaller braids. They will tell you they will not do your hair anymore if you tell them you don't like the style they did. This is the worst braid shop I have ever been to as far as customer service goes.

My experiences were okay. The environment can be overwhelming with the loud TV and staff talking over the TV.

I am bilingual and not against other people speaking their languages but I don't enjoy people talking over my head for hours since I'm just trying to relax.

I had my hair braided last week by someone.They were to big and they didn't stay. I kept loosing them. Not a Happy Camper. They only looked neat for the moment. I Decided to give Sakho a try. After reading the reviews I made an appointment. The ladies are very nice, polite and FAST! I absolutely love my hair. I struggle bcz of my texture, but They made them look so pretty. I will be returning.❤️

They didn’t want to do the hair style I wanted they were to tired I was the braider second head foe the day. I don’t mind paying $250 for butt length tribal braids. But they refused to do them long and small I

had to get them short and medium size ????????‍♀️ I only accept it because I had to go out of town the next morning but immediately after I can back home I took them out and found an African American black girl who did my hair perfectly long story short they lazy and don’t like money never again

Very nice place real friendly workers they call you by name they remember what you don't like they're going and the most they do not braid tight ????