Marc's Automotive

+1 239-233-2453

17492 Rockefeller Cir, Fort Myers, FL 33967 United States of America

Open Today: -

Quick Facts About Marc's Automotive

Marc's Automotive place has several strengths that have been highlighted in the comments provided. First and foremost, one of their greatest strengths is their commitment to customer service and satisfaction. Many customers have praised the shop for their excellent customer service, describing the staff as friendly, patient, and helpful. This is crucial in creating a positive experience for customers and building long-term relationships.

Another strength of Marc's Automotive is their ability to provide honest and fair prices. Multiple customers have mentioned that they have always received fair prices for the services provided. This demonstrates the shop's integrity and their commitment to treating customers fairly. Honesty in pricing is important in gaining trust and ensuring customer loyalty.

Additionally, the shop is praised for its efficiency and promptness in carrying out repairs. Customers have mentioned that even during busy periods, the staff at Marc's Automotive have managed to complete repairs quickly and get vehicles back on the road in a short period of time. This is a strength as it shows the shop's ability to prioritize and effectively manage their workload.

The knowledge and expertise of the mechanics at Marc's Automotive is also highlighted as a strength. Several customers have mentioned that the mechanics are experienced and well-trained, suggesting that the shop hires skilled individuals who are capable of providing high-quality repairs. This expertise is crucial in ensuring that repairs are done correctly and effectively.

Furthermore, Marc's Automotive is commended for going above and beyond for their customers. Customers have mentioned instances where the shop has provided additional services or assistance without charging extra. This demonstrates the shop's dedication to customer satisfaction and their willingness to go the extra mile.

In terms of weaknesses, it is important to note that the comments provided do not highlight any specific weaknesses of Marc's Automotive. However, it is possible that there may be areas where the shop can improve. For example, there is no mention of the shop's warranty or guarantee policies. Providing clear information about warranties and guarantees can help build trust with customers and give them peace of mind.

Additionally, there is no mention of the shop's communication methods or how customers are updated on the progress of their repairs. Clear and timely communication is important in providing a positive customer experience, so it would be beneficial for the shop to ensure that they have effective communication systems in place.

Overall, based on the comments provided, Marc's Automotive appears to have several strengths that make it a highly recommended automotive repair shop. The shop's commitment to excellent customer service, fair pricing, efficiency, expertise, and going the extra mile for customers are all commendable qualities that contribute to their success. By addressing any potential weaknesses and continuously improving their services, Marc's Automotive can continue to thrive and maintain their loyal customer base.

Best TL Reviews

Awesome locally owned automotive repair shop. I have been coming here for over 8 years and have always gotten honesty, excellent customer service, and fair prices. I highly recommend this shop!!!

As the business owner Of Dr Kool air conditioning. With our vehicles always being on the road. Things are bound to happen and these guys here at marc's automotive. Always manage to no matter how busy they are They managed to get my vehicles back on the road in a Jiffy. Is whether it be a major mechanical issue or just needs new tires Even if the owner himself has to get out there and help get it done. Just want to say thank you to mark Jim and the team.

THEY WILL TAKE GOOD CARE OF YOU AND YOUR CAR

My brake lights wouldn't turn off since there was a missing piece. They were able to find a piece at their shop and put it on my truck within 30 minutes and didn't charge me a thing! They were very sweet and understanding of me being a student who needed to get to class! I cant thank y'all enough HIGHLY RECOMMEND

Highly reccomend Marc's Automotive in south Fort Myers, Needed a rear axel and Jim and Marc located one and installed it in one day. Good job guys .(sorry for all the phone calls). This was my second visit to the shop. I'll be back again one day . Thanks again Jim and Marc. Bill R.

Great first-time experience with this business. All the folks who work there are friendly and patient (even though they were crazy busy). Marc, himself, called me with a diagnosis of the car issues and discussed options to repair. I felt no pressure and truly felt I was getting treated fairly and honestly. I feel lucky I found this business.

My first visit here and I can say that this shop is great!

Jim is very helpful and a good guy, that with his team makes sure you are a happy customer.

The repair was done promptly and professionally, at a competitive price.

It's a clean and a very organized shop, .... "a needle in a haystack" in Ft. Myers.

These guys are great. They have well experienced mechanics and the work me I between in order for me not to go without a car. 8 have been with them since 2008. They go 100% They do extra things for me without cost I have had one pofit on doing so. They are slammed with customers.

My truck sounded like it was dying when I brought it in to Marc's. I had bought it hastily because I thought it was a good deal, but it turns out it needed a lot of work. Marc was very communicative about all the issues going on and explained step by step what he was doing and how he was fixing it up. The whole staff there was kind and very focused on treating me right. They were fantastic and I'd highly recommend, because now my truck is kicking and rearing to go.