L Nails

+1 636-584-7266

717 US-50, Union, MO 63084 United States of America

Open Today: -

Quick Facts About L Nails

L Nails Strengths:

1. Attention to Detail: Multiple customers mentioned that L Nails takes their time and does a great job, ensuring that the nails are done perfectly. This shows that the technicians at L Nails pay attention to detail and prioritize quality.

2. Customer Service: Many customers appreciated the friendly and welcoming atmosphere at L Nails. They mentioned that the staff was kind and made them feel comfortable. This indicates that L Nails values customer service and strives to create a positive experience for their clients.

3. Skill and Knowledge: One customer mentioned that the technician at L Nails was knowledgeable and did an excellent job on their nails. This shows that L Nails hires skilled technicians who are knowledgeable about their craft.

4. Efficiency: One customer mentioned that they didn't have to wait long and were immediately seated when they walked in as a walk-in customer. This demonstrates that L Nails is efficient in managing their appointments and providing prompt service to their customers.

L Nails Weaknesses:

1. Inconsistent Quality: A few customers mentioned a decline in the quality of service at L Nails over the years. One customer even mentioned that their nails started peeling and breaking only a few days after getting them done. This suggests that there may be inconsistencies in the quality and longevity of the nail services provided at L Nails.

2. Rude Staff: Some customers expressed dissatisfaction with the behavior of the staff at L Nails. One customer mentioned that they were initially greeted with rudeness, while another customer complained about a staff member being on the phone the entire time and not providing satisfactory customer service. These instances indicate a lack of professionalism and courtesy on the part of the staff.

3. Rushed Service: Multiple customers mentioned feeling rushed during their visit to L Nails. They felt that the technicians were in a hurry and didn't take the time to properly file down their nails or provide appropriate-sized acrylic tips. This suggests that L Nails may prioritize speed over quality service, which can lead to dissatisfaction among customers.

4. Pricing and Value: One customer expressed disappointment with the cost of the service they received at L Nails. They felt that the price they paid for their nails was too high considering the low quality and short lifespan of the manicure. This indicates that L Nails may need to reassess their pricing strategy to ensure that it aligns with the value they provide to customers.

In conclusion, L Nails has strengths in their attention to detail, customer service, skill and knowledge, and efficiency. However, they also have weaknesses in inconsistent quality, rude staff, rushed service, and pricing issues. By addressing these weaknesses and building upon their strengths, L Nails can improve the overall customer experience and enhance their reputation in the industry.

Best TL Reviews

They always get my nails done perfect. It doesn't matter how busy they are they never make you feel like you have to hurry up. They take their time and do a great job!

When I first walked in they were very rude! I got a full set for my wedding my nails were so short and way to wide for my fingers I’m very upset and disappointed also the guy was watching tv the whole time he was doing my nails!!!

I have gone here less and less because of declining quality over the past few years, and now I am officially done. Having a customer point at, laugh at, and talk about my disabled mother, who shakes, THEN watch "Ben" co-sign laughing too is beyond disgusting. I am pulling her to my guy inside Washington Walmart. So much better service. Ben can keep laughing at his previous clients, but that is a reoccurring business that is now gone. Someone else will now have that reoccurring business. It is so sad to make your clients feel tiny and not at all part of the paid experience. She was supposed to feel pretty, relaxed, happy, and SAFE. As the owner, Ben failed.

Extremely unfriendly male Cost was too much for what received. Sat the entire time on phone speaking non English the entire time I was there. I'm sorry but I find rudeness in that completely. What happened to the customer being treated as if they were nonexistent entire time in chair . Never asked me to so anything, he wanted my hand he grabbed pulled pushed etc... I would much rather be asked for my hand then grabbing my wrist and jerking where he wanted it.. But he can't ask me cuz on the phone entire time! They really need to earn about customer service

Went here with my friend. Worst service I've ever had at a nail place. I think he used old nail polish and was in a rush. I had a appointment that was made a few days before. My nails started peeling the the next day and they started breaking two days later. They've all came off and its only been 4 days. Do not recommend this place at all.

LNails is probably the best nail salon I’ve been to. I was a walk-in and was greeted and seated immediately. Service was great and the technician was kind, knowledgeable, and did an excellent job on my nails. I highly recommend LNails!

This was amazing they were very nice! My nails looked great!

Very disappointed. I got my nails done here over the summer and my aunt recommended and I ended up loving it! I got a full set medium length and it was definitely worth the money. I came back to get my nails done again for homecoming and it was an overall horrible experience. I had booked at appointment at 9:30 am, I wanted the earliest appointment possible. I showed up 5 minutes before and I waited about 10 minutes and nobody had showed up or even walked into the building. I went home and called and they said the man on the phone was very rude insisting that it was my fault and I should have waited. I ended up going back because I didn’t want to have to try and get fitted in at another place and I really liked this place prior. When I arrived I showed the man what I wanted and the color (I had everything picked out prior) as soon as he started doing my nails it seemed very rushed and he kept asking snarky question about my short nails. I explained that I bit my nails and he kinda just laughed it off and it made me a bit uncomfortable. he then started arguing with me about length, mind you I have never had a nail technician tell me that I cannot have long acrylics because I bit my nail. This man kept insisting that and changing prices so I just went along with it because I had my mind set on a medium length. It was very quick and it felt rushed and it didn’t seem like he was taking the time to file down my nails and fit me with the right sized acrylic tips. I had paid $70 for these and I was happy with them at first. Not even 2 days later they started chipping off. Only the ends would come off and the left over would be and still had been stuck on my nails. I’ve tried just about everything to remove them (it’s been 2 weeks) and every single one of them but 2 has chipped off. I also work as a dishwasher and I have wet hands all day, the water makes them so weak and they start to melt. I’m very frustrated that I paid all this money for low quality nails.