Fashion Nail Spa

+1 818-843-7888

201 E Magnolia Blvd, Burbank, CA 91502 United States of America

Open Today: -

Quick Facts About Fashion Nail Spa

Fashion Nail Spa has both strengths and weaknesses based on the comments provided.

Starting with the strengths, one commenter had a positive experience with Sophia for their gel pedicure. They mentioned that Sophia was neat with the shaping and polish, indicating that she provided careful attention to detail. Additionally, the commenter recommended going to Sophia for a nice pedicure, suggesting that she is skilled in her work.

Another commenter praised Tony as one of the best nail technicians, along with the rest of the staff, suggesting that there are talented professionals at Fashion Nail Spa. This indicates that the salon has skilled and experienced staff members who can provide quality nail services.

One commenter had a positive experience overall and mentioned that their nails lasted for 11 days after a regular manicure by Jenny. This suggests that Jenny performed a good job in ensuring the durability of the nail polish.

Moving on to the weaknesses, one common complaint is poor service and a lack of attention to customer requests. A few commenters expressed dissatisfaction with their nail services, stating that their nails were not properly covered with acrylic or false nails, or that the acrylic was poorly distributed. One even mentioned having holes in their nails due to the poor application. This inconsistency in service quality reflects a weakness of Fashion Nail Spa and could indicate inadequate training or attention to detail.

Another weakness mentioned by a commenter is the high price of services. One person considered the price of a basic gel pedicure to be expensive, suggesting that Fashion Nail Spa may be overpriced compared to other establishments. This could potentially deter price-sensitive customers from visiting the salon.

Several commenters expressed dissatisfaction with the wait times and scheduling at Fashion Nail Spa. One person mentioned being told there would be a half-hour wait, then a 20-minute wait, only to still be kept waiting while others were seated before them. This indicates a disorganized scheduling system and poor communication with customers, leading to frustration and dissatisfaction.

Another commenter mentioned a negative experience with a specific nail artist who insisted on using gel despite the customer's request for regular nail polish. The nail artist's attitude and unprofessional behavior, including throwing the tip back at the customer, reflects poorly on the salon and could discourage others from visiting.

Lastly, one commenter mentioned storage issues, stating that things are just everywhere in the salon. This could contribute to a chaotic and unprofessional atmosphere, which may impact the overall impression and experience of customers.

In conclusion, Fashion Nail Spa has both strengths and weaknesses. While some customers had positive experiences with specific nail technicians and mentioned the affordability and professionalism of the salon, there were also complaints about poor service quality, high prices, long wait times, disorganized scheduling, unprofessional behavior, and storage issues. Improvements in these areas could enhance the overall customer satisfaction and reputation of Fashion Nail Spa.

Best TL Reviews

I went to do a nail service. When I saw my nails at home I realized that they are super bad, my nails are not properly covered with acrylic or false nails. They are all of different sizes, I have acrylic in my cuticle. I have holes where the acrylic is poorly distributed. These are dates that are very busy but I paid 115 plus 20 dls of tip for a good job and the result in detail was not to my liking at all

Sophia did my pedi and was very neat with the shaping and polish. I only put 4 stars because it’s expensive in my opinion or I’m just not used to $46 for a basic gel pedi. I had a good experience and would recommend going to Sophia if you want a nice pedi.

Terrible. I asked to have my dip powder removed and a regular mani pedi. Yes, of course I was told and directed to a table. I told the tech what I wanted unless they had dip powder. Oh yes, she said. So we soaked the old powder and I picked the color. Then I get the “ you pay now bit.” My first mistake.

Then she starts uncapping a gel polish. I said not gel. Dip. After a conversation with someone else she said they don’t do dip. She started with the gel polish on its own and it was awful. I told her we needed another color. She ignored me.

I asked about my pedicure. “ oh, you wanted a pedicure?” Yes. But I didn’t want to spend another hour in there.

No, I didn’t complain or make a scene. Even after paying for a gel instead of the manicure I got.

Tomorrow I have to go elsewhere to have this horrible polish changed and get the pedicure I asked for. I won’t be back here ever.

Tony is one of the best nail technicians. All of them are great.

The reviews of this place almost scared me off but I’m glad I decided to try it on my own. I had a very positive experience. It’s been almost 2 weeks since and my nails are still intact. Shrayla(proper wrong spelling) did my nails and we had a ball. She’s funny and good at her job. The women here are also very impressive I ddnt give them 5 stars because they have storage issues which I think they can fix. Things are just everywhere

After arriving upon opening, I was told there would be a half an hour wait, which is fine. Then was told there was a 20 minute wait....ok, fine. Then returned to see all clients seated and even saw someone walk in and get seated before me. Saw their schedule book with no appointments set and when I asked nicely if I'd be seated soon I was told the nail tech was "almost finished"....he was still on the sculpting phase with his client.

TLDR; this place is a joke and has mostly always been a joke. I've excused nail techs getting up during my appointment to finish another client's nails, I've excused the insufficient, yet very expensive pedicures...I have excused unfinished shaping and inattentive unprofessionalism. I will excuse nothing more. I suggest you find another place.

Update: Tried to give them the benefit of the doubt. Nails applied with zero care for longevity. First nail cracks within a week. Got a fill immediately and three cracked the first day. Honestly they should just give up.

Edit: Note: Most of the artists and service of this salon are very nice. But I had a problem with a specific nail artist.

I decided to come to this salon to get my nails done before going back to my home city. I am extremely busy so I asked them to simply remove my acrylics and put regular nail polish. No gel, nothing fancy, nothing, since I don’t have much time to go to the salon normally. My artist was very nice with me at first, “happy new year” and all, and speaking with me.

Then she insisted and insisted that I get gel, maybe 7 times. I kept saying that is not what I want, I don’t care if it is “better for me”, that is not the service I asked for. But I was being so kind to her. Regardless, she started doing gel on me. I didn’t notice it was the gel base until she pulled the machine out. I said “wait, I said I want regular nail polish, not gel” and she got upset and said she already started the process. Sighing and upset she wiped it off. Since I was about to get wet polish, I then had to pay there before she did it.

I was raised to always at least hand a small tip, and give more if you liked the service. I handed her a small cash tip after the initial $25, even after her misunderstanding, and she threw it back at me upset.

She threw the tip back at me and nodded her head, didn’t even say “I don’t want it, thank you.” She did not speak to me for the rest of the process. I am very soft-toned and kind to people so I was absolutely shocked and almost cried because I didn’t know how to react when someone was treating me this way.

At the very least they did my regular nail polish nicely after throwing the tip back at me.

Very professional and so affordable. Jenny is the best. My regular manicure lasted 11 days