HD Nails

+1 989-720-4039

1675 E M 21, Owosso, MI 48867 United States of America

Open Today: -

Quick Facts About HD Nails

HD Nails place, based on the comments provided, has several strengths and weaknesses. It is important to analyze these comments in order to fully understand the overall customer experience and the quality of the services provided.

Strengths:

1. Skilled and Friendly Staff: A recurring theme in the comments is the friendliness and professionalism of the staff. Customers appreciate their interaction with the nail technicians and express satisfaction with the level of service provided.

2. Attention to Detail: Customers mention that the nail technicians pay attention to detail, ensuring that the nails are well-prepared and the application is visually appealing. This suggests that there is a focus on quality and precision.

3. Reasonable Pricing: One comment specifically mentions that the prices at HD Nails place are reasonable. This suggests that customers perceive good value for money, indicating competitive pricing.

4. Peaceful and Relaxing Atmosphere: The comments express satisfaction with the atmosphere of the salon, noting that it is peaceful and relaxing. This creates a positive and comfortable experience for customers.

5. Quick Service: Some comments mention the efficiency and speed of the nail technicians. This implies that customers do not have to wait for a long time and can get their nails done in a timely manner.

Weaknesses:

1. Inconsistent Quality: One comment mentions that the polish started to chip just 10 minutes after application, suggesting that the quality of the nail services may be inconsistent. Additionally, there is a complaint about uneven nails and bumpy polish application. This inconsistency undermines the overall quality of the salon.

2. Lack of Customer Service: A customer mentions feeling rushed and experiencing poor customer service. The staff's impatience and aggression towards the customer are noted. This suggests that the salon may not prioritize customer satisfaction or create a welcoming environment.

3. Inexperienced Staff: A comment notes that a younger employee, who appeared to be inexperienced, performed the service. This raises concerns about the skill level and training of the staff, potentially impacting the quality of the services provided.

4. High Prices: A customer expresses dissatisfaction with the high prices charged, particularly considering the issues they encountered during their visit. This suggests that some customers may feel they are not getting their money's worth.

Overall, HD Nails place has some strengths, such as skilled and friendly staff, attention to detail, reasonable pricing, a peaceful atmosphere, and quick service. However, there are also significant weaknesses, including inconsistent quality, lack of customer service, the potential presence of inexperienced staff, and high prices. These weaknesses can impact customers' satisfaction and may influence their decision to return to the salon in the future.

Best TL Reviews

Suri is fantastic. She was as gentle as you can be when doing acrylics. And I'm super impressed with how pretty my nails turned out. They were reasonably priced too.

Suri absolutely nailed it with my ombré nails!!! They are gorgeous! She was detailed in the pre care even before the application of the acrylic.

Great job I am loving my new set!

I came in today to get a full set for my engagement pictures. I absolutely love the nails, they turned out beautifully! I enjoyed the peaceful atmosphere here as well, was very relaxing. I read some of the other reviews, I did not experience any rudeness, actually the exact opposite, everyone was super nice and professional and every step of the way asked me how I liked the nails and made sure everything was ok. For sure a great experience and will be returning!

They were super friendly, will definitely be returning. They even used lotion after. Such a great experience for me.

Bumpy nails polish started to chip 10 mins after application and didn’t fix when asked .Was aggressive and smacked my hand when they wanted me to move it and parts of my nails are still showing money wasted I have to go to a new place to get fixed .. waste of money

Hannah is absolutely amazing. Fast and professional. Love the artwork she can do on the nails. Always smiling. Best nail salon.

Way to expensive. Went for a manicure and a pedicure and was charged $90. I set an appointment for a Saturday and when we got there, there was only one person working. Not very friendly. Every time I would barely move she would slap my foot or hand and tell me to relax. Wouldve been better if she took her time. We felt rushed due to the fact customers were coming in and there was only one person working. Not very good customer service. She dug into my toes and made me bleed. My feet are still are a little rough. Did not scrub my feet long at all. Maybe a minute or two. The polish is pretty since we got shellac. And I asked for a French tip. The polish is uneven along with my nails shape.. Maybe if their prices weren't so high i wouldn't be so upset. Not to mention they had what looked like a 14 year old do my girlfriends nails. Which are also very bumpy and uneven. Not worth $90 at all. Definitely won't be coming back.

I loved the way she did my nails fast was very nice did an amazing job 10/10 recommend will be coming back.