Quick Facts About Classy Nails
Classy Nails Place has received both positive and negative comments from customers, providing insight into their strengths and weaknesses.
One of the main strengths highlighted by customers is the professionalism and friendliness of the staff. Several comments mention how the staff is professional and nice, showing that they prioritize good customer service. This is an important strength for any salon as it creates a positive atmosphere and makes customers feel comfortable and valued. Additionally, the staff's willingness to recommend alternative nail options, such as dip powder, demonstrates their knowledge and dedication to the health and well-being of their customers' nails. This ability to provide personalized recommendations adds to the overall positive experience for customers.
The experience of the nail technicians is also mentioned as a strength. John is specifically praised for his skills and expertise, with one customer mentioning that he has more than 20 years of experience as a nail technician. This expertise is seen as a positive attribute and instills confidence in customers, knowing that they are in capable hands. Another customer highlights Ann's skills in pedicures, noting that they last a long time. The longevity and durability of their work further adds to the strengths of Classy Nails Place.
The cleanliness of the salon is also mentioned as one of its strengths. Customers appreciate the fact that the salon is clean and well-maintained, which is important for hygiene and customer satisfaction. A clean environment helps customers relax and enjoy their experience.
Although Classy Nails Place has several strengths, there are also some weaknesses highlighted by customers. One customer encountered an issue when they came in as a walk-in. They mentioned a negative experience and felt that their service was not up to par. This suggests that Classy Nails Place may struggle with managing walk-in customers and ensuring they receive the same level of service as those with appointments.
Another customer expressed dissatisfaction with the quality of their nails, mentioning that they were thick and lumpy. This indicates that there might be inconsistencies in the quality of work performed by the nail technicians. Additionally, this customer felt that they were given false information about the recommended nail option. This raises concerns about the transparency and honesty of the staff, which can impact customer trust and satisfaction.
Pricing and lack of clear pricing information are also highlighted as weaknesses. One customer mentioned that the prices were higher than what they normally pay, and another expressed frustration about the lack of a price list for additional services. This lack of transparency can make customers feel uncomfortable and unsure about the cost of their services, leading to a negative experience.
Lastly, there is a mention of a particular male technician who provided a painful experience when dealing with an ingrown nail. This indicates that there might be inconsistencies in the skills of the technicians, as well as a lack of attention to customer comfort and well-being.
In conclusion, Classy Nails Place has several strengths, including professional and friendly staff, expertise in nail techniques, and cleanliness. However, there are also weaknesses, such as issues with walk-in appointments, inconsistencies in the quality of work, lack of transparency in pricing, and occasional issues with technician skills. By addressing these weaknesses, Classy Nails Place can further enhance the customer experience and reputation.
Best TL Reviews
John does my nails and he is awesome ! The staff is very professional and nice !! They truly care about their customers and want them to become clients for life . I love it !!
Originally was going to get acrylics but John recommended a dip powder since its not as thick and healthier for you nails. I'm glad I listened and got it. I recommend this place because they're all friendly and patient. The atmosphere was also pretty relaxing. The photo doesn't do my justice because there are holographic sparkles. Wish I could've gotten flowers or a pretty design, but because of my job I couldn't. Really obsessed with how sparkly, but subtle my nails are. Try this place out, you won't regret it. Especially since the prices are great ???? I'll definitely go back again to get my nails done there.
The best! The new owner, Jon, (don't get confused, he just purchased the salon about 2 months ago) is kind and efficient. I am a very finicky person, but feel very comfortable. Pink and white dip is perfect! Ann does my pedicures and they last!!!!
I came in as a walk-in but I asked if they were booked because I did not want my service to overlap with anyone else’s appointment. Long, hurtful, story short do not come in as a walk-in. I paid $55 for this service and tipped because I was a walk-in but I will not be coming back. (The pictures are from being scrapped repeatedly by the file she was shaping my nails with)
I’ve been getting my nails done for years and have never had to leave a bad review
New owner!!! John is great and Ann is still there! John did a pink/white powder and his work was perfect. Ann always does my pedicures, detailed and lasts.
So I went for the first time and I told them my natural nails are long and what protective option would be best if im trying to keep them that way the lady I guess she's the owner said powder which didn't sound right but I was like ok there the professionals turns out that was a lie they tell you anything just to get your money...I went the second time and a guy did them they were horrible all thick and lumpy o told him to shave then down more he came up with some excuse I try going back the third to just get them removed now they book the lady only said that because she remember who I was...so much for continued support. That was going to me my last time going anyways but I don't recommend
The salon was very clean and techs very nice. My friend and I are here from NY visiting family. They don't go to Classy Nails but its close to there house so we tried.. I got a gel fill-in manicure and reg pedicure.Both cost more than I normally pay. I wanted to get other services eyebrow waxed. But there was no pricelist posted and what I already got seemed too much. And they did nothing special, actually my toes are still in pain from the guy digging to get my ingrown. I dont remember his name but is the only guy dont let him near your feet or hands. My friend got his 1st mani pedi and enjoyed every min. Im so glad because it was his first time. Even tho the owner was nice. We won't be back and I told my family that lives here not to go there.
John have more than 20 years as a nail technician and have fantastic achievement of high-quality works.He can do everything and current knowledge of the latest trend such as Ombré ,SNS dipping, gel polish, acrylic and so on. So stop and see him at Lake Mary Nail & Spa right the conner of Rinehart Rd,and I4 Sanford,next to the Publix.
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Classy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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