Quick Facts About Premier Barbers
Premier Barbers Place, formerly known as Swaggers, has received both positive and negative comments from customers. In analyzing the strengths and weaknesses of the barber shop, it is important to consider factors such as customer service, professionalism, reliability, pricing, staffing, and the overall quality of the haircuts provided.
One of the strengths mentioned by customers is the excellent customer service and professionalism of the staff. Comments such as "treated like a gentlemen throughout every experience" and "great service and availability" indicate that the staff at Premier Barbers Place are attentive and provide a positive experience for their customers. This highlights a strong aspect of the business, as good customer service can help build customer loyalty and generate positive word-of-mouth recommendations.
Another strength mentioned by a customer is the affordability of the haircuts. With a price of $15-22, Premier Barbers Place appears to offer competitive pricing, which could attract budget-conscious customers. Additionally, the customer who mentioned the affordable price also acknowledged that they gave a generous tip, indicating satisfaction with the quality of service received.
The owner of the barbershop also received positive feedback, with one customer stating that they are the "greatest owner of all time" and are "always very accommodating." Having a dedicated and accommodating owner can be a strength for a business, as it shows commitment and a willingness to meet the needs of customers.
However, there are also a number of weaknesses that have been highlighted by customers. One recurrent issue is the cancellation of appointments without notice. Several customers mentioned that their appointments were canceled last minute, resulting in inconvenience and frustration. This lack of communication and reliability can be seen as a significant weakness for the barbershop, as it negatively impacts customer satisfaction and trust.
Another weakness mentioned by customers is the lack of professionalism and poor customer service exhibited by some staff members. Customers complained of rude attitudes and judgmental behavior, with one customer stating that they were made to feel as though they didn't belong. This reflects negatively on the overall customer experience and may deter customers from returning.
There were also comments indicating that Premier Barbers Place has experienced a decline in quality since changing ownership. Previous customers mentioned that the shop was good when the old owners were in charge, but has since gone downhill. This suggests a potential weakness in the current management, as the quality of service has diminished according to some customers.
Additionally, one customer mentioned that the barbershop is low on staff, which can be seen as another weakness. Having a limited number of barbers available can lead to longer wait times, reduced appointment availability, and potential inconsistency in the quality of haircuts provided.
In conclusion, the strengths of Premier Barbers Place include excellent customer service and professionalism, competitive pricing, and a dedicated owner. These aspects of the business contribute to positive customer experiences and satisfaction. However, weaknesses such as last-minute appointment cancellations, poor customer service, a decline in quality under new ownership, and a low number of staff members detract from its overall performance. Addressing these weaknesses would be crucial for the barbershop to improve its reputation and regain customer trust.
Best TL Reviews
I made an appointment for my son a few days ago. Each day I did get text reminders about appointment. Today we showed up 15 minutes early for appointment. Barber explained to us he was booked up. I told him I had made an appointment. Barber then tells me other barber called out today. As a result could not honor appointment. No phone call either to notify of cancellation of appointment. First time to this business since changing names, and will be last time.
They randomly cancelled the appointment I made with three days of anticipation, with 20 minutes to go when I was already on my way to the barbershop. And then the guy wouldn’t stop asking me if I had an appointment to let me in with such a horrible attitude looking at me as if I didn’t belong there. Incredible lack of professionalism and customer service skills. Will never be back!
This place used to be very good when the old owners had it. When James sold out and moved to Florida, this place went straight into the toilet. They randomly cancel appointments with no notice, are rude to people that show up, and increased their prices. Hard pass on these guys, plenty better in town.
I’m treated like a gentlemen throughout every experience and don’t see how you can beat $22. Only drawback is that they’re low on staff.
Love going to visit my girl Nina. Great lady, great haircut.
Greatest owner of all time . Always very Accommodating.
The best
Great service and availability. Staff is great
It's actually called 'Swaggers'. Great place for men's, kids, teens haircuts/shape-ups/whatever you want, really. They can do 'modern' or 'alternative' styles too. Sorry, I'm old and don't know what they're called lol. They could probably do weird colors too. Nice place though. The owner has been cutting hair for a while and he seems like a good guy. A young girl cut my hair. It only cost $15! I expected to pay more, so I gave her a nice tip lol.
Premier Barbers Info
Amenities
Health & safety
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Appointment required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 05:30 PM |
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| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 05:30 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | 10:00 AM - 02:00 PM |
How to go there
Location
Places