Quick Facts About Alexandra Nails and Hair Salon
Alexandra Nails and Hair Salon has received mixed reviews from customers. While some customers had positive experiences with the salon, others had negative experiences that highlighted some weaknesses of the establishment.
One of the strengths of Alexandra Nails and Hair Salon is its efficiency and fast service. According to one customer, the salon provides fast and good service, with minimal waiting time. This is appealing to customers who want to get their nails or hair done quickly, without having to make an appointment in advance.
Another strength of the salon is its variety of colors and options for nail designs. One customer praised the salon for having a huge variety of colors, allowing customers to choose from a wide range of options for their nails. This can be attractive to customers who are looking for unique and creative nail designs.
Customers also mentioned the cleanliness of the salon as a positive aspect. One customer noted that the place itself is clean and nice, which can create a pleasant and comfortable environment for customers during their visit. A clean and hygienic environment is important for a salon, as it helps create a positive impression and ensures the safety and well-being of customers.
On the other hand, there are several weaknesses that were pointed out by customers that can impact the reputation and customer satisfaction of Alexandra Nails and Hair Salon.
One of the biggest weaknesses of the salon is the lack of proper sanitation and hygiene practices. Several customers mentioned that the salon reuses the same nail file on multiple customers, which can lead to the spread of infections and fungus. One customer even reported getting a nail infection after visiting the salon. This raises concerns about the salon's commitment to maintaining a clean and safe environment for its customers. Proper cleaning and sanitization practices should be a top priority for any salon to ensure the well-being of its customers.
Another weakness identified by customers is the poor customer service. Several customers reported instances where their requests were not properly addressed or where they felt disrespected and mistreated by the salon staff. One customer mentioned that the technician did not listen to their instructions and ended up causing pain and bleeding during the manicure. This lack of attention to customer needs and preferences can lead to dissatisfaction and negative experiences.
Some customers also raised concerns about potential discrimination based on their race or ethnicity. One customer expressed disappointment and questioned whether their poor treatment was due to being black. Discrimination should never be tolerated in any establishment, and it is important for the salon to address these concerns and ensure equal treatment and respect for all customers.
In conclusion, Alexandra Nails and Hair Salon has both strengths and weaknesses based on customer reviews. While the salon offers fast and efficient service, a wide variety of colors, and a clean environment, there are significant weaknesses in terms of sanitation practices and customer service. Addressing these weaknesses is crucial for the salon to improve its reputation and provide a positive and safe experience for all customers.
Best TL Reviews
I had a pedi and Mani on 7/21/23 , as the girl was doing my pedi she was digging into my nails as if she was taking a body out of my toe. When I felt the pain I told her to stop and she continued to dig into my toe started to bleed. I told her my toe will get swollen and pus will come out . The girl stated not it’s ok nothing will happen . Here iam 7/22 I’m in tremendous pain my toe is tearing and pus coming out of it . I dont understand I don’t get ingrown why dig . I told her not to dig and she continued and made a huge hole because she ate all the sling with the niper . Please make sure when you go here you instruct them not to cut or dig into your nails
I used to go here every two weeks to get a simple gel manicure after 5 months of going here I got fungus on all 10 of my nails. These people are very unsanitary they do not properly clean their supplies and reuse the same nail file on everyone. It took 4 months for my nails to get back to their regular healthy state. I recommend everyone to stay away from this place.
I’ve only been here 3 times. My third time was my last. It was my birthday and I went to get a pedicure. I didn’t get the lady (Lady A) that did my pedicure the first two times but she was with another client beside me. When the lady (Lady B) started to do my feet she did a half-as$ job and didn’t even do it correctly. Completely different routine I’ve experienced compared to the first two times with Lady A. Then both Lady A and Lady B began to laugh and talk in Spanish. Lady A’s client pitches in here and there as well. I don’t speak Spanish but my gut tells me they were mocking me all the way up until I left. Lady B dug so deep into my nails. I jumped in agony to let her know she was hurting me but she continued like she didn’t care, making my nails bleed and uneven. I asked her to even them out she acted as if she didn’t understand what I was saying. The client that was with Lady A even interpreted in Spanish but she still did what she wanted to do. I asked her to fix my toes on more than one occasion and she actually refused me. I had to sit through two clients for her to come back and fix my nails. I felt so ashamed and not pretty at all. How do you guys expect to make money if y’all put down the women that supports your establishment? If I’m spending my hard earned money for a job, why can’t be done correctly? Is it because I’m black? I was highly disappointed and wanted to cry that day. I will never return back to this nail salon in my life?
So I didn’t want to walk very far to get my nails done so I went to this place. The lady that greeted me was very nice. She told me to sit down with another lady and I told the lady what I wanted which was a gel French manicure. During the process she was not very friendly for some reason seemed like she disliked her job. Because I didn’t like the treatment, I won’t go back there. There are plenty of places that the workers are kind. Plus it affects them because of costumers some go specially during quarantine it is likely that they can lose their jobs. It’s a basic business practice to be nice to the people whom support your livelihood. Never returning.
Got a freaking nail infection on my toes!!!!! I’m so upset I wish I read these reviewsssss everyone seems to have had the same thing happen to them smh, never again
If you're looking for fast and good service this is the place. These ladies work very efficient and the best part, Fast! You don't need to make any appointments, just put your name on a list and less than 5 mins one of the ladies is taking you to her station.
Marlin did such a great job! She was patient, gentle, & made sure my nails were exactly how I wanted them! The place was very clean and they have A HUGE variety of colors!!! Definitely coming back! I had a great experience ????
This is the first time in years I go to a nail salon. The nail technician that attended me, Marcella, was super friendly. I went in for a gel manicure and she took her time in each nail to make sure they were perfect. Because of her attention to detail and her careful approach I left super satisfied. The place itself is really clean and super nice. I would definitely come back.
Alexandra Nails and Hair Salon Info
Amenities
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:30 PM |
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