Super Beauty

+1 443-759-6994

5100-B Sinclair Ln, Baltimore, MD 21206 United States of America

Open Today: -

Quick Facts About Super Beauty

for beauty products. They have a great selection and the prices are very reasonable. The staff is also very nice and helpful. I always feel comfortable shopping here and I never feel pressured or watched. The store is quite large, which can be overwhelming at times, but it also means they have a wide variety of products to choose from.

However, there are some valid concerns that have been raised by other customers. It seems that their closing time is not accurately reflected in their stated hours. This can be frustrating for customers who arrive expecting to have more time to shop, only to find that the doors are already closed. This inconsistency in their closing time can certainly be seen as a weakness.

Another weakness that has been mentioned is the lack of staff available on the sales floor. With such a large store, it is important to have enough staff to assist customers and answer any questions they may have about the products. It seems that there are only two staff members stationed at the front door, which can create a negative shopping experience for customers. It would be beneficial for Super Beauty place to invest in more staff members to ensure that customers feel supported and have a positive shopping experience.

Furthermore, there have been complaints about the staff's lack of knowledge about the products in the store. This is a significant weakness as customers rely on the expertise of the staff to guide them in their purchasing decisions. If the staff is unable to provide accurate and helpful information about the products, it can lead to frustration and potentially impact the customer's decision to make a purchase. Super Beauty place should prioritize training their staff to ensure they are knowledgeable about the products they offer.

Additionally, there is a comment about feeling uncomfortable in the store and experiencing racism. This is a serious issue that should not be ignored. If customers feel discriminated against based on their race or ethnicity, it can have a detrimental effect on the store's reputation and overall customer satisfaction. Super Beauty place should investigate these allegations and take appropriate action to address any instances of racism or discrimination within their store. It is important for all customers to feel welcome and respected regardless of their background.

In conclusion, Super Beauty place has several strengths such as a great selection and reasonable prices. The staff is generally nice and helpful, creating a positive shopping experience for many customers. However, there are also weaknesses that need to be addressed. Inconsistent closing time, lack of staff on the sales floor, lack of product knowledge, and potential issues with racism all contribute to a less than satisfactory experience for some customers. Super Beauty place should take these concerns seriously and make improvements to ensure that all customers have a positive and inclusive experience at their store.

Best TL Reviews

I didnt feel comfortable in this store at all. If you are person of color they will watch you as if you are a criminal. I’ve lived in Columbia for quite some time and I have NEVER experienced blatant racism in my community! VERY DISAPPOINTED!

This is one of the worst beauty supplies in Baltimore and maybe that's why it's in a deplorable area. Sadly they have everything but the owners are ridiculous. Why would you state your business closes at 8pm but you lock up at 7:50pm. Businesses like these need to be boycotted.

My shopping experience was very poor the store is very huge and they have minimal staff on the sales for helping you and the staff they do have are very unfriendly and do not have knowledge of products in the store they have two staff at the front.door that scowled they face when asked the sizing of the clothes they sell as a screct shopper I give this store.a 2.rate because they made my shopping experience uncomfortable

Great selection. However does not actually close at 8pm , doors close around 7:40pm

Very nice staff, wide selection, had close to what I needed ????

The store is large and like may beauty supply stores, the help is always stationed at the register.

My "GO TO" beauty supply store!! PERIOD!

Prices are so reasonable!

Rose's is one of my favorite places to shop