Quick Facts About Venus Nail Spa
Venus Nail Spa has received mostly positive comments from customers regarding their services. These positive comments highlight the strengths of the spa, such as the professionalism and customer service provided by Sophia, the friendliness of the staff, the exceptional quality of the services, and the relaxing and welcoming atmosphere of the spa. However, there is one negative comment that points out some weaknesses of the spa, including issues with the quality of the service, the use of base coat, and the longevity of the nail enhancements.
One of the main strengths of Venus Nail Spa is the amazing customer service provided by Sophia. Customers have expressed their satisfaction with her professionalism and friendliness. Sophia seems to have established a strong customer base, with repeat customers and referrals, indicating that she is highly skilled and able to form lasting relationships with clients.
Another strength of the spa is the friendly and kind staff. Customers have mentioned the positive experiences they have had with the other technicians at the spa, suggesting that there is a welcoming and enjoyable environment. This creates a positive atmosphere for customers to relax and enjoy their services.
The quality of the services provided at Venus Nail Spa is also highlighted as a strength. Customers have mentioned the exceptional service they received, particularly in regards to pedicures and manicures. The comments mention relaxing massages, smooth heels, and beautiful colors that have held perfectly. This indicates that the spa is able to deliver high-quality services that meet customers' expectations.
The positive comments also mention specific technicians, such as Minnie and Lee, who are praised for their skills and personable demeanor. This suggests that Venus Nail Spa has a well-trained staff that is able to provide excellent service to clients.
In terms of weaknesses, one negative comment stands out. A customer mentions receiving a subpar nail set that was uneven, misshapen, and filed poorly. They also pointed out that the spa does not use base coat, which is necessary for the longevity of the polish. Additionally, the comment mentions issues with the nails lifting after a week, causing damage to the customer's natural nails. These issues indicate a lack of attention to detail and proper technique, as well as cutting corners in the service delivery. This negative comment highlights opportunities for improvement in the quality of the services provided by Venus Nail Spa.
Overall, Venus Nail Spa has many strengths, including exceptional customer service, friendly staff, high-quality services, and a relaxing atmosphere. However, there are some weaknesses that need to be addressed, such as improving the attention to detail and technique used during the service, as well as ensuring the proper use of base coat to prevent chipping and lifting of the polish. Despite these weaknesses, Venus Nail Spa has received mostly positive feedback, indicating that it is a popular choice for those seeking a great nail salon experience.
Best TL Reviews
Sophia is amazing, professional, and is great in customer service.
I have been coming for years, referred many customers and they all love her.
The other technicians are friendly and very kind.
I recommend this place to any one who is looking for a great nail salon.
Best pedicure of my life: relaxing massage, smooth heels, and a beautiful color that has held perfectly. The staff was friendly and responsive. There were 3 in mynparty, and we all agree exceptional service and quality.
Great place for getting nails done. Both pedicures and manicures. Minnie is fantastic and has fixed my feet up perfectly. Very personable and friendly. Would suggest this place for anyone.
I have been going to Sophia for a while. She does a great job on my nails. She is very friendly, I highly recommend everyone going to her!
Last set I got here, they looked like a child did them. There were places where they were drilled too far down, leaving bumps and dips in places. They were also filed unevenly and misshapen. They do not and will not use base coat whether you use lacquer polish or gel polish and tell you it's not necessary when it absolutely is to prevent your polish from chipping or in my case straight up peeling off in sheets, resulting in my having to go back and having my nails painted multiple times. I won't do business with people who cut corners. AND the nails lifted after 1 week, damaging my real nails below.
Very relaxing and welcoming nail salon. Small and quaint little spa with a soothing and relaxing atmosphere. Clean and well organized with a pleasing ambiance of relaxation. I was very pleased with my first pedicure from here and will definitely return.
Came in today and got a full set. I have tried so many different nail salons and they have all been terrible. But this one did a great job Lee was my tech he is very detailed in his work. 10/10
Had my dip powder nails done by Michael. I love them. He was very gentle and took his time. I will certainly be back!!!!!
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