Taurus Nails and Spa

+1 773-498-6338

8314 S Kedzie Ave, Chicago, IL 60652 United States of America

Open Today: -

Quick Facts About Taurus Nails and Spa

Taurus Nails and Spa is a nail salon with a mixed bag of reviews. While some customers have had positive experiences with the salon, others have encountered issues with both the quality of the service and the customer service provided. In order to fully evaluate the strengths and weaknesses of Taurus Nails and Spa, let's delve into the comments provided.

Starting with the negative comments, one customer reported that their no-chip clear nails were clouded and peeling the day after the service. This indicates that cheap or expired products may have been used, leading to a poor outcome. Furthermore, when the customer returned to address the issue, they were asked to pay an additional $40 for a fix. This demonstrates a lack of accountability on the salon's part and a refusal to correct their mistake without charging the customer again. This situation highlights the weakness of Taurus Nails and Spa in terms of customer service and the potential use of subpar products.

Moving on to the positive comments, another customer praised the cleanliness of the small shop and the skill of the staff. They had a great full-service pedicure experience, which suggests a strength in the quality of the services provided by the salon. Additionally, a visiting customer commended the salon for their good customer service and their ability to accommodate their needs. This indicates that Taurus Nails and Spa has some staff members who are competent and capable of delivering a satisfactory service.

However, the positive comments are followed by another negative review. One customer expressed disappointment with the salon located at 79th and Racine, stating that they were ignored and mistreated there. They ultimately ended up at Taurus Nails and Spa, where they were treated with kindness and efficiency. This situation reflects poorly on the other salon but positively on Taurus Nails and Spa in terms of their willingness to take in a customer, even at the end of the day. The staff member named Mai is specifically praised for her exceptional service.

Continuing with the negative reviews, another customer had concerns about the pricing at Taurus Nails and Spa. They observed that the prices charged did not align with the pricing listed on the board. This discrepancy indicates a weakness in the transparency and consistency of the salon's pricing policy. While the nails were reported to be nice, the customer felt overcharged for the service received.

Lastly, a first-time customer had a positive experience at Taurus Nails and Spa. They were impressed by a specific nail technician named Thien, who provided attentive service and great communication. The customer was satisfied with their no-chip manicure and pedicure, considering the price to be reasonable. This positive review highlights a potential strength in the skills and customer service of individual staff members at Taurus Nails and Spa.

Based on the comments provided, Taurus Nails and Spa has several strengths and weaknesses. The strengths lie in their skilled staff, cleanliness, and ability to provide good customer service to some customers. However, the weaknesses stem from potential use of cheap or expired products, inconsistencies in pricing, and questionable customer service in certain situations. These weaknesses should be addressed by the salon in order to improve the overall quality and reputation of their services.

Best TL Reviews

***Do not waste your money or time! I had a no-chip clear done on 12/28 but the next day the nails were clouded and peeling which is clear that cheap/expired product was used. I returned on 12/30 but was told they would not re-do the nails and I would have to pay another $40. After a brief exchange, I decided to leave. I definitely do not recommend this place. Terrible customer service and cheap/expired products used.

I love my nails n toes they are more expensive than my usual mani pedi price jus know inflation got everybody price going up. Yesterday's price is not today's price

Small shop is clean and well staffed. Staff skilled and deficient. Got a great, full service pedicure.

Good customer service and they were able to give great service. I was visiting from out of town and they took great care in the service required.

I went there and even when they was about to close they still took me to get service for my pedicure I went to the shop on 79th and Racine and they literally ignored me like I wasn't even there and that's how I ended up at Taurus to get my pedicure and that used to be my nail shop on 79th and Racine but they they dog me like I never came there before and Taurus was like yeah we can take you if you willing to wait 20 minutes come on and did my pedicure . Mai was so nice her name was Mai and she was really nice and efficient and quick and did a beautiful job

Second time I been here, it was a day before New Year’s Eve waited about 35 min or so . Just came in for a full set and got a French tip . They do have pricing listed on a board but got charged $70, which was way too much. According to the board they have up and what they charge is something different. Nails are nice, but overly charged!

I have been there twice and both times my no chip gel overlay chipped within 3-4 days. The second time I actually went back there to say something and get it fixed. I had 3 nails that were not right (chipped & nail separating) but the nail tech Jay only fixed 2 of them and told me he would have to charge me for the 3rd nail. I will not be returning or let Jay & Tee do my nails again. A waste of time and money.

First time customer and now I’ll be returning! Thien is amazing, so polite. He really took his time with me and communicated with me every step. I love my no chip mani/pedi. Reasonable price. Amazing place of business