Kim's Nails

+1 717-245-2495

200 S Spring Garden St # 12, Carlisle, PA 17013 United States of America

Open Today: -

Quick Facts About Kim's Nails

Kim's Nails place has several strengths and weaknesses based on the comments provided. Let's analyze each comment to understand them better.

Strengths: 1. Good job with nails: One customer mentioned that Kim's Nails did a really good job with their nails. This indicates that the technicians at Kim's Nails are skilled in their work, which is a positive aspect.

2. Kind staff: Another comment highlighted the kind and welcoming nature of the staff at Kim's Nails. This shows that the customer service provided by the salon is commendable, and clients feel comfortable and valued.

3. Clean space: Several customers mentioned that Kim's Nails is a clean salon. Having a clean and hygienic environment is crucial in a nail salon, as it ensures the safety and well-being of the customers.

4. Appointment flexibility: One customer mentioned that Kim's Nails can always fit them in the same day, even without an appointment. This flexibility can be appealing to customers who may have last-minute plans or prefer to have their nails done spontaneously.

5. COVID safety procedures: Another positive aspect mentioned was the salon's good COVID safety procedures. This is particularly important during the ongoing pandemic, as customers prioritize their health and safety.

Weaknesses: 1. Polish pooling at cuticles: One customer mentioned that the polish applied by Kim's Nails pooled up at their cuticles, causing the lift. This indicates that there might be a lack of attention to detail during the nail application process, resulting in less-than-perfect results.

2. Nail durability issues: A customer expressed dissatisfaction with the durability of their nails. They mentioned that the gel nail polish peeled off within a week, and one of their nails broke. This suggests that the longevity of the nail enhancements provided by Kim's Nails may be questionable.

3. Inconsistent nail stylist experience: A comment suggests that Kim's Nails may have less experienced nail stylists. While the salon provides great pedicures, it indicates that customers might have varying experiences depending on the nail stylist they are assigned.

4. Expensive and poor results: One customer had a negative experience, mentioning that the manicure and pedicure they received were expensive and of poor quality. Gel nails were painted on the cuticles, and the nail polish on the feet was messy and uneven. This implies that there might be inconsistencies in the quality of service provided by Kim's Nails.

Based on these comments, Kim's Nails place has several strengths, including skilled technicians, a kind and welcoming staff, a clean environment, appointment flexibility, and good COVID safety procedures. However, there are also weaknesses, such as attention to detail issues, durability concerns with nail treatments, inconsistent experiences with nail stylists, and occasional poor results. It is essential for the salon to address these weaknesses and strive for consistent high-quality service to maintain customer satisfaction and loyalty.

Best TL Reviews

I made a same day appt. She did a really good job with my nails. The polish was a little pooled up at my cuticles, causing the lift in the pics. Other than that, excellent. Very kind staff. Clean space.

Let me just start by saying thank you! I absolutely love everything about your shop. You were very talkative and held a conversation with me. You even listened to me complain about my last nail experience and how horrible it was. I can't believe how amazing you ladies are! You are so welcoming and nice. You even had something entertaining to watch instead of just playing music. I will definitely be back!!! Again thank you for everything!

P.s. I loved the penguin rocks! So I had to use that as my picture for this review!!!!

Normally I love Kim’s nails however I got my nails done a full set before I went on a beach vacation and they didn’t even last a week.. the gel nail polish peeled off and one of my nails broke. For the price I paid I expected better quality.

Very clean and professional. Not rushed. I had a deluxe spa pedicure which you’re able to choose which scent set and it’s very relaxing. I would come back. Very nice people.

Nice place, just need more experienced nail stylist. But they give great pedicures!

They prefer you make an appointment but can always fit me in the same day. Very good covid safety procedures. I'm always happy with the results.

I went to Kim’s nails for the first time today and had an incredible experience. Both Kim and “Mine?” Were very friendly and professional. Plus it was the cleanest salon I’ve been to. Will be back ????

Worst mani pedi I have ever had. Expensive and horrible results. Gel nails that were painted on my cuticles and then came off after 3 days. Regular nail polish on feet messy and unevenly…