Star Barber Shop

+1 610-259-3032

7164 Marshall Rd, Upper Darby, PA 19082 United States of America

Open Today: Closed

Quick Facts About Star Barber Shop

Star Barber Shop has several strengths and weaknesses based on the comments provided.

One major strength is the presence of Angelica, who is highly praised for her ability to understand and speak English well. This is important for customers who may have specific requests or preferences for their hairstyle. Her proficiency in English sets her apart from other stylists in the shop and attracts customers who appreciate her ability to accurately translate their desired style.

Additionally, the shop is commended for their expertise in cutting children's hair. Despite the challenges of dealing with a young child, the staff goes above and beyond to create a positive experience for children, providing lollipops and bubbles to keep them entertained. This demonstrates their commitment to customer satisfaction and their willingness to go the extra mile.

Another strength highlighted in the comments is the overall friendliness and professionalism of the staff. Customers appreciate the warm and welcoming environment that the staff creates. This is important for building long-term relationships with customers and fostering a sense of loyalty.

Furthermore, the shop is praised for their ability to give fades, which can be a challenging style to execute. Customers who request fades consistently have positive experiences and appreciate the skill and attention to detail that the barbers demonstrate. This speaks to the expertise and craftsmanship of the stylists in the shop.

On the flip side, one major weakness pointed out in the comments is the language barrier. Some customers express frustration in trying to communicate their desired style to the stylists who may not understand or speak English well. This can lead to miscommunication and dissatisfaction with the final result. Customers who prioritize clear communication may find this aspect of the shop to be a drawback.

Another weakness highlighted in the comments is the experience of one customer who had a negative interaction with a stylist. The stylist did not follow the customer's instructions and made a mistake with their beard, resulting in an uneven and unsatisfactory outcome. This negative experience may deter this customer from returning to the shop and potentially discourage others who value precision and attention to detail.

Despite these weaknesses, the shop is commended for their ability to accommodate walk-ins and their willingness to answer phone calls promptly. This accessibility and flexibility are important for customers who may have last-minute hair emergencies or those who prefer to make spontaneous appointments.

Lastly, the shop is highly recommended by long-term customers who have been visiting for several years. This highlights the shop's consistency in delivering quality service and maintaining a friendly and professional environment. These loyal customers serve as a testament to the shop's overall positive reputation and the satisfaction of its regular clientele.

In conclusion, Star Barber Shop has several strengths, including a stylist who speaks English well, expertise in cutting children's hair, friendliness and professionalism, and skill in executing fades. However, the shop also faces weaknesses such as a language barrier and occasional instances of miscommunication or unsatisfactory results. Nonetheless, the accessibility and long-term loyalty of customers demonstrate the shop's overall strengths and positive reputation.

Best TL Reviews

I only go to Angelica because she understands and speaks English well. I really tried to give the other stylists a chance but they assume the style you want and proceed to do what they want or only what they know.. I simply requested a shape up for my son and the girl pretended to understand and then cut a fade.That is why I only go to Angelica.

My 2 and 1/2 year old grandson needed a hair cut. I called asking if they did children's hair. They said yes. I warned them of his age, they said they had four people. Even with the lollipop and bubbles they gave him, it took two staff, my grandaughter and I. Fabulous cut, reasonable price. They were amazing! More like SUPER Star Barber. Thank you ladies.

I have been coming here for 10 years ! The price is great, they are all so friendly and most important they always do a great job on my hair . I get a fade which a lot of barbers seem to butcher and they always do a wonderful job

Be warned, no one here speaks or understands English very well. It's incredibly difficult to relay a message to the person who is cutting your hair. I told her don't blend the sides. She blends the sides. Then she gives me an edge up which I didn't want AND messed up my beard. My beard is a half inch lower on one side. I'll never go back to this place.

Answers the phone, multi linguistic staff. Accepted me as a walkin.

Have been going there since I was 8 years old living in Upper Darby and wouldn't go anywhere else. Amazing people with a friendly and professional environment. Highly recommend this place for a nice cut!

The place is ran by a Latin women who all have experienced hands styling your hair and your entire face for example I asked them for a fade which they had performed perfectly and I also asked them to shave my beard which they had did professionally. I highly recommend their services.

Me and my mother have been going here for years. Absolutely love the service and results. Would totally recommend!