Quick Facts About Custom Window Tinting. Mobile Service
Custom Window Tinting is a mobile service that offers window tinting for vehicles. Based on the comments provided, there are several strengths and weaknesses that can be identified.
Strengths:
1. Convenience: One of the greatest strengths of Custom Window Tinting is their mobile service. By coming to the customer's location, they eliminate the need for customers to take their vehicles to a physical location, saving time and effort. This convenience is highlighted by multiple customers who appreciated having the service done at their home or workplace.
2. Quality Work: The comments consistently mention the quality of the work done by Custom Window Tinting. Customers are satisfied with the outcome of the tinting job, stating that it came out great and exceeded their expectations. This demonstrates the expertise of the service provider, ensuring that customers receive a high-quality end result.
3. Professionalism: Several comments highlight the professionalism of Custom Window Tinting. Charles, the service provider, is described as professional, offering suggestions and taking his time to ensure the job is done right. The fact that he wiped down the vehicles and sprayed them with disinfectant also shows attention to detail and consideration for customer satisfaction.
4. Customer Satisfaction: Many customers express their satisfaction with the service provided by Custom Window Tinting. They appreciate the personalized attention, the effort to make sure they are happy, and the willingness to go the extra mile. Lewis, the service provider, receives compliments for his excellent work, leading to customer loyalty and recommendations to others.
Weaknesses:
1. Appointment Reliability: One of the weaknesses highlighted in one comment is the rescheduling of appointments and the eventual refusal to take on a customer. While this is only mentioned in one comment, it suggests a lack of accountability or confidence in the service. Punctuality and reliability are crucial for customer satisfaction, and any issues in these areas can detract from the overall experience.
2. Time Window: While most customers are satisfied with the service, one comment mentions that the service provider arrived outside of the scheduled time window. Although this did not deter the customer from hiring again, it still indicates a lack of punctuality and adherence to agreed-upon arrangements.
3. Communication: The comment that mentions the service provider telling the customer to find someone else highlights potential issues with communication. Clear and timely communication is essential for a successful customer-business relationship, and any breakdown in communication can create frustration and dissatisfaction.
4. Business Management: The final comment raises concerns about the service provider's ability to effectively manage the business. It suggests either a lack of confidence in their work or an unwillingness to take responsibility for appointments. This undermines customer trust and creates a negative impression of the business.
In conclusion, Custom Window Tinting has several strengths that contribute to their success, including convenience, quality work, professionalism, and customer satisfaction. However, there are also weaknesses that need to be addressed, such as appointment reliability, punctuality, communication, and overall business management. By addressing these weaknesses, Custom Window Tinting can further enhance their reputation and customer satisfaction.
Best TL Reviews
Lewis did a great job on my vehicle. He came to my house and took his time doing the job and it came out great.
Charles was very professional and offered suggestions on which tint to use for my vehicle. He took his time and ensured the job was done right. I was definitely impressed when he wiped my vehicle down and sprayed it with disinfectant. Kudos to you Charles for a job well done! I will definitely spread the word to my colleagues and family. Thank you again!
He is the only one I will ever let do my cars he is awesome oh and he even did my party bus great service every single time
Very pleased with the service and how my wife’s vehicle turned out. He showed up outside of the time window I was given, but it wasn’t a dealbreaker for me. He got to work and was gone I two hours. Will be hiring again for future vehicles.
Charlie is convenient and provides quality work product. Very polite and professional as well. He tinited my sunroof, and it turned out great.
He came to my job and did the tint and made sure tint was done correctly. I did 35% all around and a front windshield strip . He did it for a good price and was convenient too.
Great service. Great work. He went the extra mile to make sure i was happy.
Don’t waste your time. Rescheduled my appointment multiple times and then eventually told me to find someone else. Either a) he’s not comfortable actually being held accountable for appointments he makes or b) he’s not confident enough in his own work to tint a nice car. Either way, doesn’t know how to run a business if you have to beg him to take your money.
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Custom Window Tinting. Mobile Service Info
Amenities
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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