Quick Facts About Razor Room
The Razor Room, based on the comments provided, seems to have several strengths that contribute to its positive reputation. Firstly, customers appreciate the attentive and listening nature of the stylists, as commented by the first review. This indicates that the staff at the Razor Room take the time to understand and fulfill the individual requests and preferences of their clients. This personalized approach is likely a key factor in building customer loyalty and making the Razor Room their go-to barbershop.
The friendly and welcoming atmosphere at the Razor Room is mentioned multiple times in the comments. This aspect helps create a positive experience for customers, making them feel comfortable and valued. The fact that all the kids in one comment get their hair done there also suggests that the Razor Room is a family-friendly establishment. This indicates that the staff is accommodating and patient with children, which can be a significant advantage for parents.
Availability and flexibility also appear to be strengths of the Razor Room. The comment about no appointment being required suggests that the barbershop is open to walk-ins, which can be convenient for individuals who prefer or need a spontaneous visit. Additionally, the staff seems willing to fit in customers even if they have appointments booked, as mentioned in another comment. This flexibility and willingness to accommodate customers' needs can be seen as a major advantage.
In terms of services, the Razor Room has a hot deli counter that offers a selection of meats. This unique feature of the barbershop, as pointed out in a comment, can set it apart from other establishments. It allows customers to conveniently combine their desired grooming services with food options, making it a one-stop shop. This can be particularly beneficial for individuals who value efficiency and convenience.
The affordability of the services provided by the Razor Room is also praised in the comments. Paying fair prices for excellent standards is mentioned as a positive aspect of the barbershop. This suggests that customers perceive the Razor Room to offer value for money. The inclusion of lollipops, as mentioned in one comment, can be seen as an added bonus, especially for younger customers who may appreciate this small gesture.
Despite these strengths, there are a few weaknesses pointed out in the comments. One customer mentioned a negative experience regarding a missed appointment and a lack of time to accommodate him/her. This incident suggests that the Razor Room may need to improve its scheduling and time management to prevent such occurrences in the future. This negative experience led the customer to decide to never return, highlighting the impact that poor customer service can have on customer retention.
Another weakness that is highlighted is the lack of flexibility regarding pensioner prices. The customer mentioned that the Razor Room does not offer pensioner prices until the age of 67, despite the general pension age being 66. This discrepancy in their pricing policy can be seen as unfair and may cause them to lose potential customers who fall within the age range of 60-66.
In conclusion, the Razor Room appears to be a barber shop with several strengths that contribute to its positive reputation. These strengths include attentive and personalized service, a friendly and welcoming atmosphere, availability and flexibility, convenience through the inclusion of a hot deli counter, affordability, and a good sense of humor. However, there are also areas of improvement regarding scheduling and pricing policies that should be addressed to ensure customer satisfaction and retention. Despite these weaknesses, the overall customer sentiment towards the Razor Room is predominantly positive, making it a recommended choice for individuals seeking a quality haircut and a pleasant experience.
Best TL Reviews
1st time at Razor Room and very impressed. They listened to what I wanted and did not disappoint. My go to barbers now!
Never had a problem at the Razor Room. Every one is so friendly and very welcoming. All my kids get there hair done there and they love it.
I visited the Razor Room today after reading on Facebook site that no appointment was required.
Shop was empty , asked if I had an appointment .
I was told she had an appointment booked in 5 mins but could fit me in after
that , about 12.45pm. I walked back past at 12.45pm , still cutting hair .
I gave it another 10 mins walking round for her to finish her cut and walk in.
She was just finishing a drink , I said that was good timing ,she said not really , I've got someone else booked in 5 mins , didn't think you where coming back . Haven't got time to cut your hair now . So I walked out ,
never to return . You try walking around Woodhatch for 30 mins .
Been using razor room for years now I’m of pensionable age asked when finished for pensioner prize (I’m 66 years old ) told you don’t get pensioners price until 67 ????So paid £16!Pension used to start at 65 until government changed the age relating to DOB, needless to say I won’t be going back as there are many other barbers very close that actually will give a 60 year old a pension price of £10 a cut, very upset !
Absolutely terrific selection of meats from the hot deli counter. Great for summer barbecues and cookouts with your pals. 5/5 would recommend their pork ‘n’ Apple sausages. Amazing !
Quick, cheap and friendly, set me up for summer. Oh, and a very good haircut, I'm happy with it. No hassle with parking, which is what you'd contend with in Reigate ????
Have been using Razor Room for many years. Always polite and friendly, excellent standards from all the team and prices are extremely fair. Lollipops ain't bad either!
One of the best barbers I have been to 10 out of 10 the staff are really nice and you can have a chat and a laugh They made you feel very comfortable and the haircuts are on point highly recommend
Razor Room Info
Amenities
Accessibility
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Wheelchair-accessible entrance
Health and safety
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Appointment required
Today
Opening Hours
| Monday | 08:30 AM - 06:00 PM |
|---|---|
| Thursday | 08:30 AM - 06:00 PM |
| Friday | 08:30 AM - 06:00 PM |
| Sunday | Closed |
| Wednesday | 08:30 AM - 06:00 PM |
| Tuesday | 08:30 AM - 06:00 PM |
| Saturday | 08:00 AM - 03:00 PM |
How to go there
Location
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