Roberts Barber Shop

+1 516-420-8352

184 Merritts Rd # A, Farmingdale, NY 11735 United States of America

Open Today: -

Quick Facts About Roberts Barber Shop

Roberts Barber Shop has a long-standing reputation in the area, with Rob being a well-known and experienced barber. This indicates that the shop has been able to maintain a loyal customer base over the years, which is a strength in itself. However, there are some weaknesses that can be identified based on the comments provided.

One weakness mentioned is that Rob is a rush-in and rush-out type of barber who doesn't listen well to his customers. This can be a significant drawback for customers who have specific requests and want a barber who pays attention to detail. It can lead to disappointment and dissatisfaction when the haircut does not meet the customer's expectations.

Another weakness highlighted by a customer is the inconsistency in the quality of haircuts. While the customer praises Rob for doing an amazing job on their toddler's hair, they had a negative experience with another male barber at the shop who did not listen to their requests and left the haircut incomplete and sloppy. This inconsistency can be a cause for concern for customers who value consistency and expect a certain level of quality from the barbershop.

Additionally, there is a mention of the beard being poorly trimmed and ending up thin and scraggly. This indicates that there may be a lack of expertise or attention to detail when it comes to beard grooming. For customers who prioritize beard maintenance, this can be a significant weakness of the shop.

On the other hand, there are several strengths mentioned in the comments as well. Many customers appreciate the friendly and welcoming atmosphere of the shop. It is described as a neighborhood barbershop where customers feel important and valued. This indicates that the customer service provided by the staff, including Rob, is a strength of the shop.

The comment regarding the owner, Rob, remembering a customer even after years of not seeing them highlights another strength, which is excellent customer service. Remembering customers and making them feel welcomed and valued can contribute to building strong relationships and a loyal customer base.

The affordability of the shop is also mentioned as a strength, with customers expressing satisfaction with the prices charged for the haircuts. This can be a significant advantage for customers who are looking for quality haircuts at a reasonable price.

Lastly, the presence of two large freshwater fish tanks in the shop is mentioned as a strength. This can be seen as a unique feature that adds to the overall experience and keeps children entertained while their parents get their hair done. This attention to creating a pleasant environment can enhance the customer experience and differentiate the shop from competitors.

In conclusion, Roberts Barber Shop has several strengths, including a loyal customer base, friendly customer service, affordable prices, and unique entertaining features. However, weaknesses such as a rush-in and rush-out approach, inconsistency in haircuts, and a lack of expertise in beard grooming have been identified. These weaknesses should be addressed to further improve the overall customer satisfaction and reputation of the shop.

Best TL Reviews

Rob is a long time barber in the area , though he never does a truly “bad job “ he is a rush in and out type of barber that typically doesn’t listen . I asked for very light trim and to keep beard thick, the top is much shorter then a trim , but the beard I am upset about . I went from a nice thick beard to a thin scraggly nothing. After many years of trying him on and off I am confident in saying I would rather test my luck with new barber then try to get him to understand what I want. Can’t speak on other workers in the salon

Amazing, friendly neighborhood barber. I've lived a lot of different places, but if I know I'm going to be in NY, I wait to get my haircut with Robert.

I wanted to make a unbiased review. I have taken my two sons here maybe 5 times in total. I have a 50/50 experience. Customer service 100% excellent. Haircut is 50/50. Robert the owner does amazing job on my toddlers hair. The other male barber on the other hand didn’t really do a complete job. He cut my sons hair too short in the front leaving us unable to fold it over even after seeing he has a calick. Overall, that barber did not listen to my requests and did a sloppy job on the top of his hair. Even after asking him to blend the hair better it still wasn’t good and I really didn’t want to embarrass him and have him fix it a third time. Overall I would go back based on their mannerisms but go with a different barber.

I've been going here since I was a kid. Rob always makes everyone feel like the most important person. His whole staff is amazing and you'll get a great hair cut at an amazing price.

There are not enough words to describe how amazing this place is! I absolutely love it! It took me many years to find the right person to trust to cut my hair and also get my color right (blond)!!! Heidi is by far the best colorist!!! She is meticulous and the colors she uses are very natural. Maria is an amazing stylist that cuts my hair with great precision that after going to them with damaged hair for almost a year, my hair is finally past my shoulders and growing very healthy. Robert is very friendly and the entire team overall is incredible. Every time I leave this place I am beyond happy.

Local upscale barbershop - covid rules followed . Nice cuts at a fair price . Senior discount on most services . Two large freshwater fish tanks to keep kids occupied while you get your hair done .

Best place for a haircut. I like my hair long and Maria knows how to cut it. The shop has all the barber's chairs perfectly spaced out. I highly recommend them. Brian

I've been going to Robert since I was a kid. Even after I moved away and haven't seen him for years, when I moved back he remembered me. It was like I never left and was meeting an old friend. Excellent customer service, excellent cut, fantastic price!