Ace Nails & Spa

+1 901-509-8589

1811 Kirby Pkwy #4, Memphis, TN 38138 United States of America

Open Today: -

Quick Facts About Ace Nails & Spa

Ace Nails & Spa has several strengths that contribute to its positive reputation. Firstly, customers consistently comment on the beautiful results they receive when getting their nails and toes done at Ace Nails & Spa. The technicians are skilled and consistently provide high-quality service, leaving customers satisfied with the outcome. This is a crucial strength for a nail salon as customers value the appearance of their nails.

Additionally, the atmosphere at Ace Nails & Spa is highly praised by customers. Several comments mention the welcoming and cozy environment, which contributes to a pleasant experience for customers. The shop is always clean and well-maintained, creating a positive and comfortable atmosphere for customers to relax in during their appointments.

Another strength is the exceptional customer service provided by the employees at Ace Nails & Spa. Customers mention that the staff is attentive, caring, and takes the time to ensure customers' needs and preferences are met. This personal touch makes customers feel valued and appreciated. The employees are not only concerned about the appearance of the nails but also the well-being of the customers themselves. This level of care and attention distinguishes Ace Nails & Spa from other nail salons.

The professionalism of the technicians is also highlighted as a strength. Customers appreciate that the technicians are friendly, attentive, and knowledgeable. They take the time to repair damaged nails and introduce customers to new techniques, such as dipping powder, with excellent results. The professionalism of the technicians contributes to a positive and enjoyable experience for customers.

In terms of weaknesses, it is important to note that some comments mention that Ace Nails & Spa can be quite busy at times. This can lead to longer wait times or difficulty in getting an appointment. While popularity is a sign of success, it may be a challenge for customers who prefer a more immediate service or have time constraints. Addressing this by potentially hiring more technicians or expanding the salon space could alleviate any inconvenience for customers.

Another potential weakness is the limited mention of specific services or additional amenities offered by Ace Nails & Spa. While customers rave about the nail services and customer service experience, there is less information provided about other offerings such as skincare, waxing, or massages that could enhance the overall experience. Providing a wider range of services or promoting existing ones could attract more customers and increase revenue.

Overall, Ace Nails & Spa has several strengths that contribute to its positive reputation. The technicians consistently provide high-quality service, the atmosphere is welcoming, and the employees go above and beyond to ensure customer satisfaction. Addressing potential weaknesses, such as wait times or a limited range of services, could further improve the customer experience and solidify Ace Nails & Spa as a premier nail salon in the Memphis area.

Best TL Reviews

My nails & toes always come out beautifully & I always have a blast when I go. Every tech that I've had has been on point. This is my shop!

I have been in the Memphis area for about 1 year and had not found a nail shop that I felt was an all around good shop. Meaning that my nails looked good. Location and customer service was good also but I went here today from a referral from a friend that loves this place also and I really liked the atmosphere. The dipped nails looked excellent and pedi was good also. Teresa took her time and did a great job. Although I hear they are very busy at times, this is my new nail home!

UPDATE: After returning home, I wanted to keep these beautiful nails; Not all salons are created equal!! My local shop can’t touch the quality & professionalism that ACE Nails & Spa has!!! Our next trip to Memphis will include an overnight stay just to come back to ACE!!!! While visiting for a medical procedure, my mother & I decided to treat ourselves to a pedicure (mother) and a dip manicure for me. Ace Nails Technicians were professional, kind, and our wait time was zero minutes! We visited on a Tuesday. Thank you Ace Nails for a wonderful experience!

These employees truly care, not only about your nails, but you personally. I was not feeling very good one day, and they kept checking in on me and asking what was wrong. Not sure I could ever go to a different nail place, because they also, no matter how long, will make sure you walk out of there with perfect nails!

Ask for Vivian, Mike, or Nelson!

I have nothing but good and positive things to say about Ace Nails. I actually went there this morning. Haven’t been in a whole month, because the dip powder on my nails lasted a whole month. The staff is great and assisting. They speak to all their customers and guests by calling them by their first names. Makes you feel cared about. They are attentive. Everyone works hard in there. The environment feels so welcoming and cozy. The shop always looks nice and clean. Just over all always have good experiences there!!!

I have been going to Ace Nails for a while now after a friends' recommendation. I had never tried dipping powder, and showed up with a damaged nail caused from a different salon before. They worked to help repair my damaged nail until it was fully healed, and introduced me to the dipping power (which I love)! The place itself is nice & clean. The technicians are all very friendly, attentive, and professional. I am always satisfied with my nails - I have only broken a dipped nail once, as the dip usually lasts me 2-3 weeks , and they repaired it with no issues. You receive a shoulder massage if you also get a manicure with your dip. I often get pedicures (with a glass of wine) as well, and am always satisfied with my feet afterwards. They have a large selection of dip colors to choose from, some have even been paired to match the regular polish colors for toes. I won't go elsewhere, and I even drive out of the way from work/home just so I can go here. Sometimes they are very busy, but they are popular.

I've been going there for years. Love that shop!

The staff is very kind. The owner is so personable, responsive, and fun. My girls and I had a great experience. And the nails were excellent!