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Design Nails

+1 847-202-7037
1320 N Rand Rd, Palatine, IL 60074 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Design Nails

Design Nails place has both strengths and weaknesses based on the comments provided.
One of the strengths of Design Nails place is that they have friendly and accommodating employees. Multiple comments mentioned that the employees were nice and provided good service. This suggests that the staff at Design Nails place prioritize customer satisfaction and create a welcoming environment for their clients.
Another strength mentioned in the comments is the skill and expertise of certain nail technicians. Tommy and Mary were specifically mentioned as being talented and providing excellent results. This suggests that Design Nails place has experienced and skilled technicians who are able to meet the specific requests and preferences of their clients.
Additionally, Design Nails place appears to be able to handle busy periods and accommodate last-minute appointments. One customer mentioned that they were able to schedule an appointment right away and another commented on the understanding and flexibility of the salon when they were running late. This suggests that Design Nails place has efficient scheduling and can handle high customer demand.
However, there are several weaknesses revealed by the comments as well. One major weakness is the poor quality and cleanliness of the salon itself. Multiple comments described the salon as outdated, dirty, and grungy. This can create a negative impression for customers and may deter them from returning or recommending the salon to others.
Another weakness is the inconsistency in the quality of services provided. While some customers were satisfied with their nails and praised the skill of specific technicians, there were also comments regarding chipping nail polish and nails looking odd after a short period of time. This suggests that there may be a lack of consistency in the level of expertise and attention to detail among the staff at Design Nails place.
Furthermore, there were mentions of cheap nail polish being used at Design Nails place. One customer specifically mentioned not getting the desired OPI colors. This suggests that the salon uses lower quality products, which may affect the longevity and overall satisfaction of the nail services provided.
In conclusion, Design Nails place has strengths in terms of friendly employees, skilled technicians, and the ability to handle busy periods. However, there are weaknesses in terms of the poor salon condition, inconsistent service quality, and the use of cheap nail polish. These weaknesses may impact the overall reputation and customer satisfaction with Design Nails place. It is important for the salon to address these weaknesses in order to improve the customer experience and attract more clients.


Best TL Reviews

I stopped into this nail salon on a whim while I was running errands in the area. First and last time here. The salon itself is outdated, dirty, and just grungy. My pedicure was okay, though I hit my toe on something causing the paint to chip off. The girl wanted to just paint polish right over the chip, which was so noticeable, and I’m sure she would have left it at that if I hadn’t requested she re-polish the entire toe. My NO CHIP manicure was horrible. The lady filed each nail for a millisecond and didn’t shape them how I wanted them. It was a quick, rushed process with horrible results. The nail polish they use is super cheap, too (see photo). Don’t expect OPI colors here! While the employees were nice, I will definitely not recommend this salon to anyone looking for quality service.
Update 8/6: after a little over 1 week since getting my nails done, more and more keep chipping. See photos.
I got a full set, coffin style nails done. I absolutely love them, Tommy did such a great job and I am definitely going again. I’ve tried so many other places and they’re always rises and leave them looking lumpy. I am super happy with my nails and I got one of the new colors.
I always come here and every time I go, I'm happy with my nails. Asked for halloween nails and yes..I got what I wanted. This is my spot and this is the go to place. Mary is such a patient and very detailed designer. You ask for something, and she does it. Great service.
Every time I give a new nail salon a chance to prove themselves... They always disappoint me. Paid 50 bucks for this!!! I get my nails done once a year before my birthday. It should last more than a week, my nails look all weird after 4 days. Thanks but no thanks. ???? I would not recommend going there. Y'all got me f*ed up. I wanted to give them half star but it's not possible.
I was in a rush to get my nails done before a vacation, they were super nice on the phone and we’re able to schedule my appointment right away. I was running late to my appointment when I called to make sure I was still okay to arrive they were understanding. I was greeted right away by Mimi. Mimi did a wonderful job with my nails and I enjoyed talking to her and getting to know her. She handed me off to get my nails done. Second person (sorry I forgot her name) did a beautiful job! I could not be happier! I wanted a particular shape, simple, thin, not too long and she NAILED IT! She has been doing this for 13 years, she’s a artist and did her work with such a happy smiling personality. I will be back again!
They were super nice, did amazing on mine and my friends nails!
My very first time visiting this establishment has been nothing but fantastic. I walked in during a busy time without an appointment, so I did have to wait for a little while (understandably so). Mary was amazing! She was kind and did not push any extra services. She made sure I was COMPLETELY satisfied every step of the way before proceeding and made me feel like my business was well appreciated. I HIGHLY RECOMMEND! I will definitely be returning!
Been coming to Tommy since 2005! He's the best!
Mary is Awesome and the rest of the team there too!

Place Pictures

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Design Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Gender-neutral restroom
  • Restroom
Planning
  • Appointments recommended
Payments
  • Debit cards

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

How to go there

Location