Princess Nails

+1 330-792-2121

3355 Mahoning Ave, Youngstown, OH 44509 United States of America

Open Today: Closed

Quick Facts About Princess Nails

Princess Nails Strengths:

1. Good customer service and satisfaction: One customer mentioned that the salon always gives them what they want at a good price. Another customer mentioned that they loved their nails and finally found a salon that they are happy with. These comments indicate that Princess Nails strives to provide good customer service and ensure customer satisfaction.

2. Reasonable pricing: One customer mentioned that Princess Nails offers reasonable pricing compared to other salons in the area. This can be a major strength as customers are always looking for affordable options without compromising the quality of service provided.

3. Skillful and fast service: One customer mentioned that Princess Nails provided fast and skillful service. Another customer mentioned that the salon did an "awesome job" and they loved their nails. These comments indicate that the salon has skilled technicians who are efficient in their work.

4. Specialization in pedicures: A customer mentioned that Princess Nails excelled in pedicures and eliminated all their foot issues. This indicates that the salon specializes in pedicures and provides exceptional service in this area.

5. Availability for walk-ins: One customer mentioned that they were able to schedule an appointment on short notice and were taken in right away. This indicates that Princess Nails is accessible and accommodates walk-in customers, providing convenience to those who may not have made prior appointments.

Princess Nails Weaknesses:

1. Rude and unpleasant staff: One customer mentioned that the lady who works at Princess Nails is extremely rude and unpleasant. This raises concerns about the professionalism and demeanor of the staff, which can impact the overall customer experience.

2. Inconsistent service quality: Some customers mentioned that the service quality at Princess Nails was inconsistent. One customer mentioned that their sister had a terrible experience with lumpy nails and poor customer service. Another customer mentioned their disappointment with the nail result for their six-year-old daughter. Inconsistency in service quality can be a significant weakness as it hampers the salon's reputation and customer loyalty.

3. Issues with payment and communication: One customer mentioned that Princess Nails does not accept card payments despite it being advertised. This can be inconvenient for customers who prefer to pay by card. Additionally, another customer mentioned that their request for a modification to their nails was ignored by the staff. Poor communication and payment issues can lead to dissatisfaction among customers.

4. Lack of expertise in recreating specific nail designs: One customer mentioned that they have been to multiple nail salons in the area, and while they were satisfied with Princess Nails' service, they also stated that other salons could not recreate specific nail designs. This indicates a potential weakness in the salon's ability to accurately recreate intricate designs requested by customers.

Overall, Princess Nails has strengths in terms of good customer service, reasonable pricing, skillful and fast service, specialization in pedicures, and availability for walk-ins. However, its weaknesses lie in the rude and unpleasant staff, inconsistent service quality, issues with payment and communication, and potential lack of expertise in recreating specific nail designs. These weaknesses should be addressed to improve the salon's overall reputation and customer satisfaction.

Best TL Reviews

This place is literally the worst nail salon in Youngstown. Don’t answer the phone. They don’t accept card as mentioned on ad. Terrible, rushed service. The lady who works here is extremely rude/unpleasant. I asked her to file my mail down a little more she completely ignored me and when I spoke up she said no lol. Obviously I asked her if the man could do my nails next time I swear to God she said “no next time you leave” ???? meaning next time don’t come. Wow. Lol won’t be back.

It's always nice and she always gives me just what I want at a good price.

My sister got her nails done for her birthday she was super excited to get them done but end result was terrible. The nails were lumpy ,weren’t

Shaped like my sister wanted and terrible customer service and on top of that she had to pay 46 dollars to have plain ugly rushed nails plus she tipped 5 dollars and my sister is 17 and got birthday money. I will never recommend anyone to come here!!!

This is the only place that I will come I’ve been to every nail salon around here I even do nails myself and I still choose Princess nails over everybody their pedicures exceed every expectation I have really bad feet andWhen I walk out of there every problem an issue I have is eliminated they are my foot doctor. . Lol! And They are so reasonably priced it’s beyond anything I’ve seen in this whole city she charges me $45 for what another salon will charge me $100 for I would definitely recommend Princess nails

I went in to get a fill and wanted to get my 6 year olds nails painted. The lady was ignorant saying she was too young. Really? I explained just the painting not all the cuticle cutting and that. My poor girl was so upset.

I have been searching for a great nail salon in the area for about 4 months now. I have been to BB NAILS, PRO NAILS AND A+ NAILS. the service at those places was nice but I never left LOVING my nails. I always come with a picture and understand it won't look exactly the same but I'm easy to work with. I came here today to schedule an appointment (was in the area) and they took me right away! The lady who did my nails was fast, and I LOVE my nails. She did an awesome job. I finally found a salon that I am happy with. In this review it wasnt a hit at the other salons but I just wanted to show that I have been around. Very thankful for lisa who did a killer job!

My nails are the first picture the nails i wanted were tje second i recomend coming here it was almost spot on

Was amazing nails held out very well will be going there from now on and the price was cery reasonable