Gorgeous Nails

+1 301-846-4400

5326 New Design Rd, Frederick, MD 21703 United States of America

Open Today: -

Quick Facts About Gorgeous Nails

Gorgeous Nails, based on the comments above, has both strengths and weaknesses. In order to provide a comprehensive analysis, the strengths and weaknesses will be discussed in separate sections below.

Strengths:

1. Long-Term Customer Relationships: One comment mentioned that the reviewer had been going to Gorgeous Nails for 20 years and that the salon treated them like family. This indicates that the salon has the ability to build long-term relationships with customers and create a sense of loyalty.

2. Professionalism and Personalized Service: Several comments praised the staff at Gorgeous Nails for their professionalism and personalized service. The staff was described as friendly, attentive, and accommodating. One reviewer mentioned that the technician even changed the TV channel upon asking before doing so. This demonstrates a customer-centric approach and a commitment to ensuring customer satisfaction.

3. Cleanliness and Sterilization: One comment mentioned that the salon recently underwent a remodel and that the nail tools are always sterilized between each customer. This indicates that Gorgeous Nails prioritizes cleanliness and hygiene, which is an important aspect of a nail salon.

4. Attractive Salon Environment: Several comments mentioned that the salon is beautiful and welcoming. Having an appealing and well-maintained salon can create a positive atmosphere and contribute to the overall customer experience.

5. Creativity and Attention to Detail: One reviewer specifically mentioned that their technician came up with the idea of adding rhinestones to their nails, which enhanced the overall look. This showcases the creativity and attention to detail of the staff at Gorgeous Nails.

Weaknesses:

1. Nail Durability Issues: Multiple comments mentioned issues with the durability of the nail services. Complaints included gel nails chipping and peeling after a few days and acrylic nails experiencing lifting. These concerns suggest that the quality of the nail services may be inconsistent and not meet the expectations of some customers.

2. Lack of Base Coat and Top Gel Coat: One comment pointed out that the technician did not use a base coat for gel nails, which may have contributed to the chipping and peeling. Another comment suggested that the salon may not use enough top gel coat. These observations suggest a potential weakness in the application technique and the use of appropriate nail products.

3. Quality Control Issues: One reviewer mentioned that they noticed a lump of nail polish on one of their nails, indicating a lack of attention to detail or quality control during the application process. This suggests that there may be inconsistencies in the quality of the nail services provided.

4. Price Discrepancy: One comment noted that they paid $37 for a rebase and gel color, which they felt was expensive considering the short durability of the nails. This suggests a potential discrepancy between the price charged and the quality and longevity of the nail services provided.

In conclusion, Gorgeous Nails has strengths in terms of long-term customer relationships, professionalism, personalized service, cleanliness, salon environment, and creativity. However, weaknesses were identified in the durability of the nail services, potential issues with the application technique and use of nail products, quality control, and price discrepancy. These weaknesses may contribute to customer dissatisfaction and could impact the overall reputation of the salon. It is essential for Gorgeous Nails to address these weaknesses in order to maintain and improve customer satisfaction.

Best TL Reviews

I had my nails done on 1/23/2022 by a very nice man. He took his time but there was a few things I questioned- it’s now 1/26/2022 and half of my right thumbnail gel has come clean off, there is bubbles, he did not seal any ends of my nails so they immediately started to chip - I did notice as well that he did not use a base coat for the gel and that may be why they started to chip and peel in less than 3 days of having the manicure done. I paid $37 for the rebase and gel color, I gave the man a $10 tip. For $47 I expected these nails to last at least two weeks, if not longer. I just moved to the area and I’m disappointed that this is how my first experience with a nail salon has gone. I do not recommend anyone gets their nails done at Gorgeous Nails.

Stopped here on Saturday bc I was out of town and needed a fill. Originally, I liked my nails. They have good bones here but technique must be off because I later noticed that one of my nails had a lump of nail polish. By the yesterday morning, a good piece of it had come off. Gel nail polish at my regular salon lasts me at least 3 weeks and hardly even chips or peels at all, even when I push it to 3 weeks. I think they layered way too much and don't use enough top gel coat. ???? When I go back to my normal nail guy in PA, I'm never gonna hear the end of this one!

I have been going to Gorgeous Nails for about 20 yrs now, at least since I moved within a mile from this salon (it's hard to believe that I've lived in this home for that amount of time)! I have always been happy with how they are able to keep their professionalism all the while treating you like family! I'm always surprised how much they know about my family. If your looking for a long-term salon where you treated like a family member then this is the salon you want to be at! Recently remodeled to keep up with the changing times and the nail tools are ALWAYS sterilized between each of the customers. As long as I live in this area I will continue going to Gorgeous Nails!!! ❤️

I have only been there once so far but I already love it. I just moved to Maryland so I tried a few places before this and this is by far the best. Beautiful store, take their time, and very nice overall. I certainly found my new go to place ????

I’ve visited this salon twice. The first time, (French with one red nail) I got a pedicure and a full set. I made an appointment and they got me in right away for my trip to Florida. Can I just say how amazing and friendly the staff was. I sat down & they offered me a drink, and my tech talked to me about my trip for Christmas. The TV was playing the news and one of the male techs asked me if I was watching it before he changed it to something different. It was very polite of him to ask before just doing it. I can’t remember the name of the tech who did my feet but she was amazing, very attentive to detail and my feet have never felt better. My nails were done by one of the male techs and he also did a great job. My nails looked so beautiful and they held up for over 2 weeks, being in the water and sand in Florida.

I visited again (pink nails) on Thursday for a fill. I did not make an appointment but again, they took me right away. The tech was asking me who did my nails the first time. (there was some slight lifting of the acrylic on some of the nails) she was genuinely concerned and wanted to know if I was upset about how my nails held up. I reassured her that I’m very hard on my hands & the lifting didn’t bother me, I thought he did a great job. I have never had a nail tech at any salon be concerned about that. It seriously just made me love this place even more.

So to end this lengthy review I will be a long time customer of this business. They are doing everything right.

We found our new nail place close to home. Ann was the sweetest! She did my pedi and was so great. The place is clean, welcoming staff and tons of nail color options. We were so happy with our service. I will be back for my nails for sure. Thank you!

Love my nails! Ann did my nails for homecoming and I've never been more satisfied. She even came up with the idea of adding the little rhinestones which pulled my entire look together. I'd advise everyone to go here for picture perfect nails for any occasion!!

I heard from this place from a friend and they are awesome! My daughter and I got our nails done and they were super nice, professional, and clean! Definitely would recommend this place!