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Hair depot

+1 843-793-1716
5101 Ashley Phosphate Rd, Charleston, SC 29418 United States of America
Open Today: -

Quick Facts About Hair depot

Hair Depot Place is a store that sells a variety of hair products, including wigs, weaves, braiding hair, and hair accessories. It also sells other items such as clothing, makeup, and beauty supplies. From the comments provided, we can gather some strengths and weaknesses of Hair Depot Place.
One of the strengths mentioned by a customer is the wide variety of products available in the store. They mention that the store has a large stock of weave, braiding hair, wigs, crochet hair, and hair products. This indicates that Hair Depot Place offers a diverse range of options for customers to choose from. The availability of different brands, styles, and types of hair products can be appealing to customers who have specific preferences or requirements.
Another strength mentioned by a customer is the friendly and polite employees. They mention that the staff is nice, helpful, and polite, creating a positive shopping experience. Good customer service can greatly enhance the overall experience for customers and leave a positive impression of the store.
The affordability of the products is also noted as a strength. One customer mentions that the prices at Hair Depot Place are reasonable. This can be a significant advantage, especially for customers who are on a budget or looking for cost-effective options. Affordable prices can attract a wide range of customers and make the store more accessible to different income levels.
Hair Depot Place is also praised for its selection of crochet hair. One customer mentions that the store has a "CRAZY!" selection of crochet hair, indicating a wide range of choices. Providing a diverse selection of products can cater to different customer preferences and ensure that customers can find what they are looking for.
However, there are some weaknesses mentioned in the comments as well. One customer mentions an issue with purchasing a wig that did not match the appearance of the one on display. They express their disappointment at not being able to return the wig, as it was labeled as a final sale. This indicates a lack of flexibility in their return policy, which may frustrate customers who are not satisfied with their purchase.
Another weakness mentioned by a customer is the poor quality of the hair they purchased. They mention that the pack of hair they bought was not as full as expected, and there was a noticeable difference in length between the two packs. This suggests that Hair Depot Place may have inconsistent quality control, resulting in customers receiving subpar products.
Additionally, one customer mentions a negative experience with customer service. They describe being treated rudely by the staff and feeling disrespected. This indicates a lack of professionalism and may discourage customers from returning or recommending the store to others.
Another weakness mentioned is the lack of organization in the store. A customer notes that Hair Depot Place is not very organized, which can make it difficult for customers to find what they are looking for. A disorganized store can lead to frustration and a less enjoyable shopping experience.
In conclusion, Hair Depot Place has several strengths, including a wide variety of products, friendly staff, affordability, and a good selection of crochet hair. However, there are also some weaknesses, such as poor product quality, inflexible return policies, rude customer service, and a lack of organization. These strengths and weaknesses should be considered by potential customers when deciding whether to shop at Hair Depot Place.


Best TL Reviews

I come to this store for EVERYTHING. I bought a wig not knowing it was final sale, tried to switch it out but was unable. I didn't install wig, cut lace, nothing it was perfect condition and i packaged it all right back correctly but it did not match the look of the wig on the mannequin, i’m going on vacation so pretty upset about being out of $70. Thankfully someone put me on to Beautiful You Beauty Supply they have HUMAN hair wigs for affordable prices. If you’re coming here for wigs just beware not all are as they look it’s not the first time i’ve had this happened the last one this happened with i was fortunately able to work with it but the one i wasted $70 on is not fixable it looks crazy.
1st time there & we went looking for some press on nails for my daughter. She actually found one's that she liked. The staff was friendly & the wait wasn't too bad
Very nice and polite employees and or owners. Clean,well stocked,very helpful. There are a lot of things in the Hair Depot. Very reasonable prices. I will be back.
This is all we got in our pack of 16” hair. Got charged as if the full two bundles were in there and yet this was it. Only bought two packs thinking that a good amount of hair would be in there. My hair stylist was barely able to make it work. You can tell they are cutting the hair too. One pack of hair was way shorter than the other. She didn’t even have to fully extend her arms to hold it out. Don’t buy from them. They are out here scamming people.
This is my GO-TO when I need a new look for a decent price. The crochet hair selection is CRAZY! The clothing & make-up section is pretty nice, too. You'd be hard pressed not to be able to fine SOMETHING. The associates are friendly, helpful & honest. I limit myself to one trip a month so I don't overspend.
Very large store!!! Not very organized. Very large stock of l weave, braiding hair, wigs, crochet hair, hair products, clothing, lashes, not a lot of make up product's , they did have a selection of bluetooth speakers that was interesting!! Ring lights with tripod stands... prices could have been better on most of their merchandise.
I rate this store 1star because the costumer service the 2 men were rude staring at me and began speaking their language and then charged me for a pair of earrings I hot that wasn't even in the bag!!!
I absolutely LOVE this place. Definitely my Go-To for any hair supplies.

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Hair depot Info

Amenities

Service options
  • In-store shopping
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Quick visit
Payments
  • NFC mobile payments