Quick Facts About Kim's Nails
Kim's Nails Place has received a mix of positive and negative reviews. In analyzing these comments, it is possible to identify the strengths and weaknesses of the establishment.
One of the strengths of Kim's Nails Place is the quick service. A customer mentioned that there was no wait time and they received exactly what they wanted. This signifies that the salon is efficient and capable of providing a satisfactory experience, at least in this particular instance.
Another positive aspect is the friendly and welcoming atmosphere. One customer loved the people and environment, affirming that they would continue to visit the salon for foot care. This indicates that the staff at Kim's Nails Place creates a comfortable and pleasant environment, which is crucial for customer satisfaction and loyalty.
However, there are several weaknesses evident in the comments. One recurring issue appears to be the lack of attention to detail. One customer complained that the nail technician did not paint the nails all the way to the edge, and when they asked for a fix, her nails ended up being thick. This highlights a lack of precision and skill on the part of the technician. Furthermore, another customer mentioned that their nails were uneven and messy, and when they pointed it out, the technician dismissed their concerns. This suggests an unwillingness to address or rectify mistakes made by the staff, which can lead to customer dissatisfaction.
Another weakness that arises from the comments is the language barrier. One customer noted that their request for darker nails was met with anger and refusal, as the technician spoke another language. This highlights a lack of effective communication skills among the staff, as they were not able to understand or accommodate the customer's request. Additionally, the behavior of the technician was described as unprofessional and rude, which creates a negative impression of the salon.
The issue of rush service and overcrowding is also brought up by a customer. They mentioned that the salon was packed and rushing customers through their services, resulting in a subpar experience. This indicates that the salon may not prioritize quality or individual attention, as they are more concerned with volume and turnover. Additionally, another customer expressed disappointment with the lack of certain color options and the young age of the staff, which may suggest a lack of experience or expertise.
Overall, the main strengths of Kim's Nails Place seem to be quick service and a friendly atmosphere. However, there are significant weaknesses in attention to detail, customer communication, and rush service. These weaknesses can lead to customer dissatisfaction and may deter potential clients from returning to the salon. It is essential for Kim's Nails Place to address these issues by improving training and management in order to provide a better overall experience for customers.
Best TL Reviews
I went for a basic gel polished full set. While the girl was painting and setting my nails I realize that she did not get all the way to the edge. When I asked her to fix it she repainted all of my nails, which resulted in them all being super thick! When I made a comment about how unhappy I was she informed me that it was my fault because I asked for a second coat, when in fact all I asked for was for them to be fixed. Worst service ever, will never go back! Very unhappy with what should have been easy and basic nails.
First time going here my daughter got her feet done. I got dip powder French tip nails, and eyebrows done. Service was great quick no wait time. I got exactly what I wanted. I've been getting my nails done for 15yrs same place. I'm so satisfied this is where I'll be going for now on.
THANK YOU
I can't say it enough about how much I love this place. I've been deployed for the last 2 years and I REFUSED to let anyone touch my feet. This is the only place I will every get my feet done. Just love the people and environment.
Well, I'm a little disappointed because they had the most dip powder colors than any nail salon I've visited but, they didn't have dark blue, "I know, right?" The entire staff seemed to be in the younger side; they did a lot of laughing and "schoolgirl" giggling. I already had a few parts of the nail completion job I didnt like, of which I asked if they would fix but, I purposefully omitted a couple for visual affects.
I was very disappointed with this nail salon. My daughter and I went in for pedicure, manicure and eyebrow waxing but they were so packed and rushing that they were pretty much pushing people through with the pedicures. $55 for deluxe package and this is what I leave with.
Btw, I asked for a pearl white and she just went and put liquid paper white on my nails.
This place!!!! Asked for another coat to make it darker and the lady got up speaking another language, clearly angry and refused to do it. Gave it to a totally different lady that didnt do our pedicure to finish. She was VERY UNPROFESSIONAL and EXTREMELY RUDE. She embarrassed her coworkers...they repeatedly apoligized to us for her behavior. Spending $70+ should mean we get what we want but not here. Its a problem. We will never come back and spend our hard earned money to be treated like a waste of time!
Called to make an appointment at 11 on Saturday for 3 pedicures and 3 full sets but they couldn’t seem to accommodate my request. Lost good money coming in because of this. Will NOT recommend.
Usually they are a 10 out of 10 but this time my nails look horrible, they're uneven and messy, and when I try to tell the person that was doing my nails, they tell me about it was just my finger, that they weren't uneven and I have OCD so I'm know they are
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Kim's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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