Quick Facts About USA nails
USA Nails Place has a mix of strengths and weaknesses based on the comments provided. It is important to note that these comments represent the experiences of a small sample of customers and may not be reflective of the overall quality of the salon.
Strengths:
1. Friendly staff: Several customers mentioned the friendly nature of the staff, particularly the nail technicians. This creates a welcoming atmosphere and can contribute to a positive customer experience.
2. Cleanliness: One customer specifically mentioned that the nail spa is always clean. This is an important aspect of a nail salon as cleanliness and hygiene are crucial for the health and safety of customers.
3. COVID-19 precautions: Another customer commended the salon for taking all necessary precautions for the COVID-19 pandemic. This shows that the salon is prioritizing the wellbeing of customers and staff.
4. Custom-friendly approach: One customer mentioned that the salon is very custom-friendly, indicating that they are willing to accommodate specific requests from customers. This flexibility can enhance the overall customer experience.
Weaknesses:
1. Poor eyebrow services: Several customers expressed dissatisfaction with their eyebrow services. Complaints ranged from lack of skill and attention to detail to causing injuries and leaving wax residue on the face. These negative experiences indicate a weakness in the salon's eyebrow services.
2. Limited color selection: One customer mentioned that the salon has a limited color selection, particularly for nail polish. This can be a significant drawback for customers who prefer a wide range of color choices.
3. Lack of nail durability: Multiple customers complained about the durability of their nails, stating that they chipped or lifted shortly after getting them done. This suggests a weakness in the quality of the nail services and products used.
4. Unprofessional staff and owner: There were complaints about unprofessional behavior from staff and the owner. This included a lack of communication, inattentiveness to customer requests, and a confrontational attitude. Unprofessionalism can greatly detract from the overall customer experience.
5. Rushed and subpar services: Some customers expressed disappointment with the rushed and subpar services they received. One customer mentioned that their feet were rushed during a pedicure and the supervisor did not intervene or address the issue. This indicates a lack of attention to detail and customer satisfaction.
In conclusion, while USA Nails Place has some strengths such as friendly staff, cleanliness, COVID-19 precautions, and a custom-friendly approach, there are notable weaknesses in their eyebrow services, limited color selection, nail durability, and instances of unprofessional behavior. Improvements in these areas could greatly enhance the overall customer experience at the salon.
Best TL Reviews
It’s my wedding week and this was a complete disaster. The First Lady that did my eyebrows barely did anything, they looked the exact same and she caught me with the tweezers several times so I started bleeding. She left wax all over my face and tried to send me out of the store like that. The second lady who did them only did a slightly better job, they look different but she gave me straight eyebrows. I also have scabs everywhere from the tweezing, and my left eyebrow has an entire layer of skin ripped off. I had gone to this salon for many years a long time ago, but I will never again after this wedding week beauty emergency.
The lady who did my nails and eyebrows was very nice. Quality was not there, I had a gel manicure she got the polish on my skin some so now I have ridges from it growing out which are collecting mess and getting caught on stuff. Their selection is awful you barely have any colors to choose from. She did not listen to how I wanted my eyebrows done, they do look good but I like to have them arched more and she did them flat. She didn't speak to me the entire time till I was about to leave and asks where I live ect. Then tells me to come back and see her... Sorry I would but I want my nails done right when I'm paying money for it...
Update! Been only one week and my nails are pulled up and chipped all over! Very disappointed!
Van is an awesome nail tech. I have SNS powder and the color is like a tangerine. The nail spa is always clean. They are taking all necessary precautions for the COVID-19. I love this place. Very custom friendly. She has been doing my mani & pedi for over 2 yrs. Her staff is awesome as well????????????. I was trying to add pics but it’s a lil complicate. Maybe next time.
Very unhappy with my nails... I got gel nails 2 weeks ago and they are almost wanting to come off... pathetic. I only came here again to get them done for my anniversary the next day. I will NEVER come back.. unbelievable...
The lady owner was very unprofessional!! The owner husband did my acrylic nails and I asked if he could do my design. He asked me to wash my hands and someone else was in my seat. He asked me to go to the other nail technician which was his wife. She asked me what kind of design I wanted and I told her a splash of different color lines on my nails. She asked did I have a picture and I told her I didn’t have one. She was very irritated and shrugged her shoulders and said okay I don’t know what you want. I informed her again as to what I wanted, she asked again for a picture and I told her I don’t have one and never mind, I’m ready to pay for the services that were render. I do not recommend anyone to go there. Her attitude is very unprofessional and she have a very nasty attitude!! Never again will I return!!!
Would not recommend this place. The staff was friendly enough but that was about the only positive. I didn't get the nail I asked for, the job was rushed, he never had me wash my hands till he was done, I then had to wait on another technician because mine didn't do designs. I asked for a flower with a rhinestone on the middle. She did a good flower and put the gems on. I waited for the top coat to dry and paid and left. I didn't even make it a yard before the gem on my right hand fell off. I walked back in and was told at first it was because I had it on my middle finger... huh???? then she said it was because I have on gel polish... wouldn't replace the gem, just took the other one off and put more silver glitter polish and say glitter last longer. SMDH. I've had worse experiences but I surely won't be going back.
I have been here twice since I've moved to the area. I really like them. They are in a good location and I have gone at times where it's not to busy. I feel their prices are fair and the quality is great. I recently tried SNS nails for the first time and I felt the nail tech did an excellent job. I also did a pedicure with gel polish and I love them! They were quick too, but not messy. I'll definitely be back and bring my daughters.
Worst salon ever! I wish I'd read these reviews 1st. I'm beyond upset and disappointed. They rushed my mom and my feet. When I tried to talk to her, she got angry and combative. The supervisor did nothing!!! My mom is so disappointed. I'm so sad and upset. If I could give them a 0, I would. This is by far the worse service AND EXPENSIVE FOR NOTHING!!!
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USA nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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