J Nails & Spa

+1 845-561-5848

633 Gidney Ave, Newburgh, NY 12550 United States of America

Open Today: -

Quick Facts About J Nails & Spa

Strengths:

1. Friendly and welcoming staff: The comment mentions that the person was greeted by a nice woman and had a positive interaction with the staff. This shows that the staff at J Nails & Spa are friendly and create a welcoming atmosphere for their customers.

2. Accommodating for walk-ins: The salon was able to accommodate the customer for a spa pedicure even though they didn't have an appointment. This indicates that J Nails & Spa is flexible and willing to accommodate customers who may not have made prior bookings.

3. Emphasizes cleanliness and hygiene: The comment mentions that the salon requested the customer to wash their hands before the service. This shows that J Nails & Spa takes cleanliness and hygiene seriously, which is an important aspect for a nail salon.

4. Positive feedback on nail services: Several comments mention the excellent job done by specific nail technicians, such as Tracy, Belem, and Ada. These positive comments highlight the skill and expertise of the staff at J Nails & Spa in providing nail services.

5. Attention to detail: The comment mentions that a nail technician was detail-oriented enough to remove all the cuticles on the customer's toes. This indicates that the staff at J Nails & Spa pays attention to detail and strives to provide a thorough and precise service.

Weaknesses:

1. Inconsistent service: One comment mentions a horrible pedicure experience where the customer had to ask for callus remover, the towels smelled sour, and the polish from before was not removed. This suggests that there may be inconsistency in the quality of service provided by different staff members at J Nails & Spa.

2. Lack of inclusion of promised services: The same comment mentions that the spa pedicure did not include the expected hot stone treatment. This indicates a failure on the part of J Nails & Spa to provide the complete service as promised.

3. Poor attention to cleanliness: The comment mentions that the towels smelled sour, indicating a lack of attention to cleanliness and hygiene. This can be a major concern for customers, as hygiene is critical when it comes to nail salons.

4. Pricing issues: The same comment mentions that the customer was charged $60 without a clear explanation of why. This highlights a lack of transparency in pricing, which can lead to customer dissatisfaction and confusion.

5. Limited space: One comment mentions that the salon is very small. This may result in limited seating and a potentially cramped environment, which can be uncomfortable for both customers and staff.

Overall, while J Nails & Spa seems to have friendly staff, skilled nail technicians, and a focus on cleanliness, there are weaknesses in terms of service consistency, cleanliness, pricing transparency, and limited space that should be addressed for improvement.

Best TL Reviews

First time at the nail salon and was greeted by a very nice woman. The place is very small. They were able to accommodate me for a spa pedicure as I was just a walk in. I was pleased to see they requested for me to wash my hands before service. I thought I was going to see the nice lady I had encountered when walking in but winded up with someone else. Pedicure was horrible, unfortunately I will not be going back for pedicure. The girl I had hardly scrubbed the bottom of my feet, I had to ask for callus remover ( should of been included in spa pedicure). She applied callus remover then immediately took it off with what looked like a re usable foot pedi scrub. The towels at the end smelled very sour. And the polish from before was still on my toe nails and I had to ask for them to remove it. I was very disappointed. As I checked out the girl wanted to charge me $60 !!! I don't even know for what, usually with spa pedicures there's hot stone at the end and that wasn't even done. I would not recommend this place for pedicures.

I was recommended by a friend of mine and will most definitely come again Tracy did an excellent job with my nails I absolutely loved them

Absolutely loved the way my nails came out! Tracy does wonders????????

Went there for the first time today and I finally found someone who was detail-oriented enough to take out all my cuticle on my toes!! Belem was great, will definitely be back! Thank you????????????

Ada did an amazing job and was very gentle. I have really thin nails so they are really sensitive to the drills and files. She took her time asked me how I was liking them every step of the way and even let me take a photo for this review. The colors she is holding up are the colors used in my nails. ????

Best nail salon in the area by far, thank you Tracy for always doing an awesome job!!!

James did awesome job..thank for ur work

By far one of the best nail places ever. I love Jenny she is the best