Quick Facts About Star Mutts Grooming Salon
Strengths:
1. Customer satisfaction: The majority of the comments express high levels of satisfaction and love for Star Mutts Grooming Salon. This indicates that their customers are happy with the services provided.
2. Expertise and knowledge: The comments mention that the staff at Star Mutts Grooming Salon is knowledgeable and experienced. This indicates that they are competent in their work and understand the needs of different dog breeds.
3. Personalized service: Many comments mention the individual attention and care given to each dog. The staff is described as gentle, loving, and understanding towards the dogs, which helps create a positive experience for both the dogs and their owners.
4. Flexibility: One comment mentions that the salon was able to fit them in when they were fully booked. This shows that Star Mutts Grooming Salon is willing to accommodate their customers' needs and provide a flexible schedule.
5. Additional services: The comments mention the cute posed pictures taken of the dogs after grooming. This extra service adds to the overall experience and appeal of the salon.
Weaknesses:
1. Limited availability: One comment mentions that it can be difficult to secure a spot at Star Mutts Grooming Salon. This suggests that they may have high demand and limited availability, which could be a challenge for potential customers.
2. Lack of specific details: The comments generally express positive sentiments without providing specific details about the grooming process or the techniques used by the salon. More detailed feedback could help potential customers better understand the strengths of Star Mutts Grooming Salon.
3. Lack of information about pricing: None of the comments mention the pricing of the grooming services. This can be a drawback for potential customers who are interested in booking their services but are unsure about the cost.
4. Inconsistent feedback on the owner's presence: One comment mentions that their dog acts more stressed when the owner is present, while another comment mentions that the owner is great and always takes care of the pups. This inconsistency could be a potential weakness, as it suggests that some customers may have differing experiences with the owner's presence.
5. Limited information about facilities and equipment: The comments do not provide any information about the facilities or equipment used at Star Mutts Grooming Salon. This lack of information may make potential customers curious about the salon's resources and the quality of the grooming process.
Best TL Reviews
I love Star Mutts! They are literally the best!! My aunt used to do my fur babies but she was in an accident and I had to find someone. I know for a fact that my dogs would act more stressed out if I were there and would make it harder on the groomer to do their job. The person who wrote saying that they witnessed their dog not being taken care of properly is a joke! When the owner is there the dog always is more dramatic. That person needs to figure out how to groom their own dog cuz obviously no one is going to make them happy. Star Mutts does a great job every single time and sends a super cute posed, themed picture every time which adds to the appeal of this business. If you can get a spot with them I highly recommend!
Very nice ladies they always do a great job on our corgi. The photo shoots they do are to die for! Lol
Star Mutts is the only place we will take our pup to get groomed! Gwynn's been working with him since his second haircut around 4 years ago. She loves him, works super well with us to determine what cut we want, and has gotten the cutest pictures of him after the haircut!! He always comes back smelling and looking great! I can't recommend this place enough!!!
Love this place! They are wonderful with handling my furbaby, she's a min pin and can get a bit fiesty but they know exactly what to do to calm her down. The owner Gwen and her assistants are all great and knowledgeable and treat my furbaby gently and with love. Love all their photos and decor too.
Awesome and knowledgeable staff. My girl is well taken care of when she visits.
Very friendly staff! She fits me in when she was booked and I was sooo thankful! This was hands down the best grooming! I've never seen my Harley with such a shiny coat and he didn't come home scratching badly after his grooming! Plus they take the cutest photos after the groom! I love this place!
Gwen is awesome and always takes great care of our pups. Highly recommended!
Pups have been being groomed (and loved) by Gwen for years!! When the carrier comes out, they rush in knowing that it is their day to have their makeover!! When we lost our Chewy it was such a blessing to have the pictures she had taken of him. In case you don't know, Gwen takes a picture of each pup in an adorable setting every time. She doesn't even charge extra for this amazing service!!!
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Star Mutts Grooming Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
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12. CT NAILS