Quick Facts About Cool Nails
Cool Nails Place has several strengths based on the comments provided. Firstly, they have a high standard of customer service, being described as polite, professional, and always punctual. This suggests that the staff at the salon are well-trained and focused on providing a positive experience for their customers. Additionally, the salon offers a wide selection of colors and designs for customers to choose from, allowing for customization and personalization of nail services. This demonstrates their commitment to meeting the individual preferences of their clients.
Furthermore, Cool Nails Place is praised for the longevity of their nail services. One customer mentions that their nails lasted a long time without breaking after getting them done for a special occasion. This indicates that the salon uses quality products and techniques to ensure durability and customer satisfaction. Additionally, the affordability of the services is mentioned, with one customer stating that they and their friend were able to get a set of nails done for a reasonable price. This affordability makes the salon accessible to a wider range of customers, appealing to those who may be budget-conscious.
Another strength of Cool Nails Place is their consistency and reliability. One customer mentions that they have the same appointment time every two weeks and that the salon is fast and friendly. This suggests that the salon values efficiency and strives to provide consistent service to their regular customers. Additionally, the salon is highlighted as being helpful for seniors and individuals who are wheelchair bound, indicating that they cater to customers with different needs and ensure a comfortable and accommodating environment.
The nail technicians at Cool Nails Place are also praised for their talent and skill. Customers mention that they consistently receive amazing results with their acrylic nails. This suggests that the salon employs experienced and adept nail technicians who are able to achieve high-quality and visually appealing designs. Additionally, the salon is described as sanitary and clean, indicating that they prioritize hygiene and adhere to safety standards.
While there are several strengths mentioned about Cool Nails Place, there is also one notable weakness that is referenced in the comments. One customer expresses frustration about the salon's refusal to accommodate a walk-in appointment, despite the customer claiming that there were few people in the salon at the time. This suggests that the salon may have limitations in terms of their availability and the number of customers they can serve at a given time. This could potentially lead to customer dissatisfaction if they are unable to secure an appointment when desired.
Furthermore, the same customer references a negative experience with a previous visit, in which their nail broke off and their cuticles were treated poorly. This demonstrates a potential inconsistency in the quality of the salon's services, as the customer had both positive and negative experiences. This inconsistency could deter some customers from returning to the salon.
In conclusion, Cool Nails Place has several strengths that contribute to its appeal as a nail salon. Its high standard of customer service, wide selection of colors and designs, longevity of nail services, affordability, consistency, talent of nail technicians, and cleanliness are all positive attributes. However, the salon should also address the weakness of potentially limited availability and work on maintaining a consistent level of service quality to ensure customer satisfaction.
Best TL Reviews
Polite, professional and always punctual with their appointments - they have a very high standard of customer service. I always have a great result no matter who does my manicure.
I got my nails done for HOCO in october and the nails lasted very long and did not break they where also very cheap me and one of my friends both got a set done for like $50 all together. The color stayed and they had a huge selection and if you ask they can do certain designs and certain colors.
Every 2 weeks I get a gel fill and once a month a gel pedicure. I have same appointment time every 2 weeks, very fast , very friendly and helpful for seniors and people who are wheelchair bound. Prices are very affordable!
I love my nail tech and the prices are amazing and affordable ????
Amazing every time I get my nails done here! love them!
Well mannered employees, prompt service. Excellent work and fair prices! Love love love cool nails ????
Super friendly and talented! I get acrylics done and they always turn out amazing. Very sanitary and clean.
So I called about 10 minutes ago, and asked if they do walk ins because they usually do. And they told me they are booked for today but I’m sitting right outside in applebeas there is more than one employee and there is only one person in there. How do you expect to make money if you refuse to work :) you lost a customer. Btw the last time I got my nails done here my nail broke off halfway :) and you guys were extremely cruel to my cuticles. Have a nice day though!
Cool Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 11:00 AM - 05:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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