Quick Facts About Bella Nails & Spa
Bella Nails & Spa has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the place, we will analyze the comments below.
Starting with the strengths, Bella Nails & Spa seems to have a talent for creating beautiful and unique nail designs. One customer says they got a full set of acrylic nails with mood polish gel paint and they look fantastic. The fact that the customer specifically mentions the color-changing aspect of the polish suggests that the salon offers a variety of options and is up-to-date with current nail trends. Another customer also expresses their love for their nails every time, indicating a consistent level of quality in the nail services provided.
Customer satisfaction is another strength mentioned in the comments. One customer describes the service as friendly and fast, and another appreciates the fact that they were made to feel comfortable during their visit. This positive experience not only contributes to customer loyalty but also acts as a marketing tool, as the satisfied customers are likely to recommend the salon to others.
In terms of weaknesses, one customer had a disappointing experience with their acrylic nails. They mention that the technician did not check the length and shape of their natural nails before applying the acrylic, resulting in uneven and bumpy results. Additionally, the technician did not properly apply the gel polish, leaving gaps. This comment highlights a lack of attention to detail and quality control in some of the services provided.
Another weakness mentioned by a disgruntled customer is poor communication and customer service. The customer had called to make an appointment but when they arrived, they were told that the appointment had not been confirmed and were treated rudely by the staff. This incident not only upset the customer but also resulted in them vowing never to return and discouraging their family from going as well. This indicates a lack of professionalism and can lead to negative word-of-mouth and a loss of potential customers.
Despite these weaknesses, the majority of comments highlight the quality of the service provided by Bella Nails & Spa. Customers mention that they do the best manicure they've ever had and that the nails stay beautiful for weeks. This indicates skill and expertise in providing long-lasting and high-quality nail services. Furthermore, the salon is commended for their excellent service, quick response, and taking care of customers promptly. These positive comments suggest that the salon values customer satisfaction and strives to provide a positive experience.
In conclusion, Bella Nails & Spa has strengths in creating beautiful and unique nail designs, customer satisfaction, and providing high-quality and long-lasting services. However, there are weaknesses in attention to detail, quality control, communication, and customer service. Addressing these weaknesses and consistently delivering on their strengths can help Bella Nails & Spa improve and attract and retain more customers.
Best TL Reviews
Omg amazing. I got a full set of acrylic nails with "mood polish" gel paint. Warm is the blue, cold is lilac. They look fantastic!
I went to get a set of acrylics. It started off okay but she never checked to see if my nails were the same length on both hands. My nails on both hands are different lengths and different shapes, not to mention the acrylic is bumpy. When it came to applying the gel polish, she didn’t cover my whole nail. It could have been the lady I got, but definitely not a great first impression. I will not be returning.
Friendly fast service. Very beautiful work!
I took my daughter there for her birthday today. They made me feel comfortable there. They were very nice . Thank you. I was very surprised that it relaxed me too.
I call them on Monday the 2nd tomake an appointment. They told 2 come in at 10:30 on Tuesday. When I get reread w my sister they u didn't confirm the appointment they were very very rude. Hurt my feelings do 2 the fact that I have went in there & spent at least $300.00 at 1 one time. And u send me away. Like u rich rich. Like y didn't tell me 2 be hereThey just lost my whole family. We all go there telling people they do good work. Not anymore not with the way they treated yesterday we will n me & my sister never again I'm so Disgusted with their with the attitude they gave us.
avior
Love my nails every time!
They do the best manicure I've ever had. My nails stayed beautiful like they were just done for weeks. Highly recommend.
Excellent service and always do a great job. Quick and take care of you right away.
Bella Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 03:00 PM |
| Sunday | Closed |
How to go there
Location
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