Quick Facts About Charming Nails
Strengths:
1. Skillful and Friendly Technicians: Multiple comments mention the talent and skill of specific technicians, such as Helen and Gabe. They are praised for doing a great job and being helpful and friendly.
2. Attention to Detail: Customers appreciate the meticulousness of the technicians, particularly in ensuring that there is no bleeding of color during a pedicure.
3. Clean and Professional Environment: The salon is described as clean and the staff as professional, which is an important factor for many customers when choosing a nail salon.
4. Variety of Polish Colors: Several comments mention the wide range of color choices available, indicating that Charming Nails offers a diverse selection to suit customers' preferences.
5. Safety and Hygiene: Multiple comments highlight the absence of any nail bed burns, infections, or fungus after visiting Charming Nails. This indicates that the salon maintains high standards of safety and cleanliness.
6. Customization and Accommodation: Customers mention being able to get what they want and having their preferences met, suggesting that Charming Nails is flexible and willing to accommodate individual requests.
Weaknesses:
1. Inconsistent Quality: While some comments praise specific technicians, there are a couple of negative experiences mentioned. One customer expresses dissatisfaction with Anne-Marie's work, claiming that there was a lack of care in shaping the nails and not enough time spent drying the gel manicure. This inconsistency in quality may be a weakness for Charming Nails.
2. Lack of Massage Skills: One customer mentions that the technician was not great at the massage part of the pedicure. This indicates that the salon may have some areas for improvement in terms of enhancing the overall experience.
3. Dependence on Regular Technicians: A customer states that they missed their regular technician when they were unable to attend. This suggests that customers may become attached to specific technicians and could be disappointed when they are not available.
4. Appointment Availability: One comment mentions waiting occasionally due to not making an appointment. If this is a common occurrence, it may deter customers who prefer prompt service or have limited time to spare.
Overall Assessment:
Charming Nails appears to have several strengths that contribute to a positive customer experience. The skillful and friendly technicians, along with the cleanliness of the salon and the wide selection of polish colors, are all mentioned as strengths. The focus on safety and hygiene is also valued by customers. However, there are a few weaknesses to address, such as inconsistency in quality and the occasional lack of appointment availability. By addressing these weaknesses and consistently delivering quality service, Charming Nails can further enhance its reputation and attract more satisfied customers.
Best TL Reviews
Helen I believe did my nails she did so good! I love them she was supper nice and helpful :)
Loved the service. Gabe did an amazing job. I should have stayed in the chair longer as my nails had not dried when I was ushered out. Mate finish takes a little longer to dry. Could not ask for a better tech. Thank you Gabe
Edit:: Went back and did not like how Anne- Marie did. Didn't put care into making my nails even or a good shape. Never left my gels under the light for the full time. Now they're slightly tacky and get caught in my hair::
I'm definitely a novice when it comes to salons, so I can't make a comparison or tell you with certainty that they did an amazing job, but I'm happy with what they did! I was comfortable and treated well. I got a full gel acrylic set and a pedicure for a little over $50. The tech wasn't great at the massage part. However, I didn't have to wait. They had a lot of color choices. I'll leave a picture here so you can judge the quality ☺️
Helen does an amazing job.
The salon was clean, the staff professional, & the choice of polish colors numerous. Henry was my nail tech for my pedicure & he did a great job, being especially meticulous about ensuring no bleeding of color. I highly recommend them & will be back.
My regular nail tech wasn't feeling well and went home early. Another tech filled in. Did a good job, but I missed my regular girl.
I love the friendly faces here. I've NEVER had my nail beds burned here, and to me that's the most important factor. I've never had any kind of infection or fungus. The wonderful work I get done is always greatly appreciated. They are a clean, caring staff. I plan to take my husband for a pedi experience, his first. I go in every 2 weeks for a fill and always get what I want. I've been going for about a year now. Occasionally, I wait due to not making an appointment but, it's never very long. Thanks bunches for all you do????
I've had both good and bad experiences with charming nails. My bad experience was having a fill but every time I get a full set the older man who sits in the back, I'm sorry I can't remember his name but he does a wonderful job on full sets.
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Charming Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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