Quick Facts About Cici Nails
Cici Nails has both strengths and weaknesses based on the feedback from the comments.
Strengths:
1. Long-lasting nails: One customer mentioned that the nails from Cici Nails last for about a month, which is a positive aspect. This indicates that the salon takes care to ensure durability and quality in their nail services.
2. Attention to customer instructions: Another positive comment highlights that the staff listens to special instructions from customers, such as heel scraping only during pedicures. This shows that Cici Nails values customer preferences and strives to meet their specific needs.
3. Affordable specialty options: One customer mentioned that the special cat eye nails are cheaper at Cici Nails compared to other places offering plain color nails. This affordability factor may attract customers who are looking for unique nail designs at reasonable prices.
4. Positive customer experience: Several comments mention positive experiences, with customers praising the salon's cleanliness, friendly staff, and the overall quality of services provided. This indicates that Cici Nails has created a welcoming and satisfying atmosphere for customers.
Weaknesses:
1. Inconsistency in service quality: One negative comment mentions that the customer had to return the next day to fix the shape of the nails, indicating a lack of consistency in service quality. Additionally, the comment further states that three nails had already broken within five days, suggesting that the application of the nails may not have been done properly.
2. Pricing and overcharging issues: Another customer expressed disappointment with the pricing, stating that they were overcharged for their service. They also mentioned that the quality of the nails did not meet their expectations, especially considering the higher price they paid. This indicates a potential issue with the accuracy of pricing and the value provided for the cost.
3. Unpleasant customer service experience: One comment mentioned a negative encounter with the owner, where the customer felt that they were being handled aggressively and received attitude from the owner. Additionally, the customer mentioned being overcharged on that particular day. This type of behavior from the owner can be seen as unprofessional, creating a negative customer service experience.
Based on the feedback, Cici Nails has strengths such as long-lasting nails, attention to customer instructions, affordable specialty options, and positive customer experiences. However, they also have weaknesses regarding inconsistency in service quality, pricing issues, and an unpleasant customer service experience. Addressing these weaknesses could help Cici Nails improve and provide better experiences for their customers.
Best TL Reviews
Been going here for 3 years now. Always for a full set and the occasional pedicure. I have never had a bad experience. The length and shape of my nails is on point. They listen to my special instructions, only heel scraping for the pedicure. The nails last for about a month and are cheaper with the special cat eyes then I have seen at other places for plain color. Sometimes appointments run late so plan time accordingly. Usually takes about 40 min for the fill in. Tam did my nails today and to take off old and do a full new set took about 65 min. They look great and I would request her again.
Got my nails done here Saturday. Had to return the next day to fix my shape that was all wrong. Now it’s Thursday and three have already broken. That’s 5 days. Not please with the service. Application could have been better for longevity.
Always had trouble finding a good spot for acrylic nails and I finally came a cross this place and instantly fell in love. I have been going here for a couple months now and I am just obsessed every time with my nails. I recommend Sophia who is nice and caring and makes sure she goes based off of what you desire
Cici Nails is the perfect spot for Tinley Park locals. The staff is friendly, and the services are top-notch. From nail art to nail care, they do it all! The salon is clean and comfortable. Highly recommended!
Cici Nails offers a variety of services, including nail care and removal. The staff is professional, and the salon is clean and inviting. Can't wait to go back for my next appointment!
Fashion lovers, look no further! Cici Nails offers the latest trends and colors. Skilled staff, chic designs, and a welcoming atmosphere.
This used to be my only nail salon however, a month ago the owner was being very rude to me with her aggressive handling of my hands and when I asked her why is she handling me that way she gave me nothing but attitude. She then began to question MY attitude. I haven’t been back here since. She also over charged me this day. Karma doesn’t miss a soul. Absolutely rude.
I came here for the first time today and will NEVER go back. I paid 60 dollars for the worst full set I've ever seen. I asked for coffin shape, i don't know what you'd call this but its definitely not coffin shape. Half my nails are crooked and they're pretty much all different shapes. Their menu says an acrylic full set is $30, so it was an additional$30 just for no chip?! Im seriously so disappointed with my nails and infuriated that i spent $60 on this. I've literally gotten way better nails for $10 at Walgreens. The best acrylic full set with no chip I've ever gotten was $40 and today I paid $60 for the worst job I've ever seen. I'm most upset at the fact that i paid $60 for this when im just going to have to go somewhere else and pay to get them fixed.
Place Pictures
Cici Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places
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