Quick Facts About De Spa & Salon
De Spa & Salon has received mostly positive feedback from customers, highlighting its strengths in various areas. One of the strengths of the salon is its range of services. Customers appreciate the fact that they offer more than just nail services, but also hair, facial, waxing, and massage services. This one-stop shopping experience is convenient for customers who want to get multiple services done in one place.
Another strength of De Spa & Salon is the positive and friendly attitude of the staff. Many customers mentioned how pleasant and welcoming the staff were from the moment they walked in until they walked out. This positive customer service creates a comfortable and enjoyable experience for customers.
The salon also receives praise for the quality of its services. Customers have mentioned how beautiful their nails turned out after their appointments. The nail technicians, particularly Katie, were praised for their attention to detail and their ability to listen to customer preferences. This indicates that the salon has skilled and talented staff members who can deliver high-quality services to their customers.
Customers also appreciated the personalized care they received at De Spa & Salon. They mentioned specific instances where staff members went out of their way to make the experience special. For example, one customer mentioned how her nail technician, Boo, gave her a birthday treat by providing an extra special experience during her sugar scrub pedicure. These personalized touches contribute to the overall positive experience customers have at the salon.
The salon's owner, Michael, receives positive feedback as well. Customers mentioned how he took the time to chat with them and make them feel valued as customers. This personal interaction with the owner adds a personal touch to the salon experience and helps create a friendly and welcoming atmosphere.
Despite these strengths, the salon does have a weakness that was mentioned by one customer. This customer had a negative experience with their technician during a pedicure appointment. The technician was 15 minutes late and rushed through the service, resulting in a painful and unsatisfactory pedicure. This indicates that there may be inconsistencies in the quality of services provided by different staff members at the salon.
In conclusion, De Spa & Salon has several strengths that contribute to its positive reputation. These include a wide range of services, a friendly and welcoming staff, high-quality services, personalized care, and personal interactions with the owner. However, there may be inconsistencies in service quality among different staff members, as highlighted by a negative customer review. Overall, the salon has more positive feedback and offers a good experience for customers.
Best TL Reviews
Love, love, love this salon spa!! I had a super spa pedicure and acrylic manicure.Katie did my nails and they are absolutely beautiful. The owner, Michael came out and chat with me for a while. They offer so many other services, not just nails. Hair, facial, waxing massage. One stop shopping. Don't pass this place by! This is as good as it gets! You will not be disappointed. Thank you.
I had an amazing experience with Katie yesterday. I randomly searched for a nail salon on google as the nail salon I typically go to is becoming really out of my price range.
De Spa and Salon came up with nearly 5 stars and it was only 5 min from me. I gave them a call and they had room for a gel mani so I headed in.
I was warmly greeted and it didn’t take long for me to be taken back to start my service. Katie was very welcoming and kind and made an effort to converse with me in an easy carefree manner.
my nails turned out BEAUTIFULLY and Katie listened to exactly what I wanted in terms of nail care and color.
Overall, a wonderful experience for a great price and I will most definitely be back!!
My husband is headed in this morning for a mens cut, so i’ll update my review afterwards!
My mom and I had 2 pedicures scheduled for the same time. My technician was 15 minutes late and then proceeded to try and "catch up" on my feet. She was so rough! She cut and filed my toe nail down so far, it was below the nail bed and really hurt. My appointment finished at the same time as my moms.. worst pedicure Ive received.
Everyone from the moment I walked in to walking out were so pleasant! I had such a wonderful Swedish massage for 90 minutes and it went so fast! I’ll make sure to get this massage every time I visit my sister! Best massage and caring! ????????????????????????love love!!!
My favourite place to go have my nails done Sarah is in amazing nail artist and AJ and the crew are always kind and welcoming Don't forget to get a massage from Kat She has amazing hands. Anything you need to feel beautiful they have it here go check them out.
I have been using this salon for years. Great, talented staff, professional and friendly. Michael is a genius with hair! Highly recommend!
Katie does an excellent job on my nails. Staff is very friendly, salon is so pretty!
I got a sugar scrub pedicure by Boo That was such a treat! Man did she ever massage my feet! I didn’t even mention I was doing it for my birthday. I felt she really went out of her way to make it a great experience.
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