Quick Facts About M.nails
M.nails place has received a variety of comments, both positive and negative, which can be used to analyze the strengths and weaknesses of the salon. Based on the comments, the strengths and weaknesses of M.nails place can be identified as follows:
Strengths:
1. Excellent customer service: Multiple comments mention the sweet and accommodating nature of the staff at M.nails place. They are described as going out of their way to provide great service and making customers feel comfortable.
2. Attention to detail: Commenters are impressed with the salon's ability to replicate nail designs from photos and ensure that the end result matches customer expectations.
3. Long-lasting nails: One commenter mentions that even though they bite their nails, M.nails place is able to provide nail services that last for approximately three weeks. This implies that the salon uses durable products and techniques.
4. Good with children: M.nails place is praised for being welcoming to children. They are described as being accommodating and sweet when customers have to bring their kids along.
5. Overall positive experiences: Several comments express love and satisfaction with M.nails place, citing it as their go-to salon and previous experiences as amazing.
Weaknesses:
1. Inattentive staff: A negative comment mentions that the staff at M.nails place were busy watching a soccer game on TV while doing their nails. This indicates a lack of focus and attention to the customer's needs.
2. Inconsistent results: Another negative comment states that the commenter's nails were different shapes and lengths, and the color they requested was not provided. This suggests a lack of consistency and attention to detail in the salon's work.
3. Poor communication and listening skills: One customer complains that M.nails place did not listen to their preferences and cut their nails shorter than desired. This indicates a lack of understanding and communication between the staff and the customer.
4. Short-lived nail polish: A negative comment highlights that the customer's daughter's polish peeled off just two days after getting them done. This suggests that the quality of the nail products or application methods used at M.nails place may be subpar.
5. Price versus value: A customer expresses dissatisfaction with the price of the services provided at M.nails place, stating that it was not worth the cost. This implies that the salon may be overcharging or not providing the expected value for the price.
In conclusion, M.nails place has several strengths, including excellent customer service, attention to detail, and the ability to provide long-lasting nails. However, there are also notable weaknesses, such as inattentive staff, inconsistent results, and poor communication and listening skills. Additionally, the salon may need to address concerns related to the durability of their nail polish and the perceived value for the price. Overall, M.nails place has a combination of positive and negative aspects that should be taken into consideration when evaluating the salon.
Best TL Reviews
They were so sweet and it’s my first time ever getting my nails done! It looks exactly like the photo. They also gave everyone drinks, so I got a coke!
Gone to M Nails since i was a little girl and have always always always! had amazing service, even with the old and new management! love this place
AWFUL nail salon. They were busy watching the soccer game on tv while doing my nails. All of my nails are different shapes and lengths. Not even the color I ask for. And cut my on multiple finger without any care.
Terrible. They don't listen to what you want and definitely not worth the price. My Daughter's polish peeled off 2 days after them doing them. They're rough also so not good for kids. I said longer than my nails but he just went to cutting instead of me showing him how long I wanted them! I would've been better off getting my own nails painted ???? These are super short. Ya live and learn.
ryan is absolutely amazing and makes sure the finished products are always great. and he is great with customers
I bite my nails till they bleed and they still can do my nails and have them last about 3 weeks. They also are so accommodating and go out of their way if you have to bring children and so sweet about it too.
In love with this nail salon!! Great service ❤️????????
Got my nails done and so did my nieces overall experience 10/10! They are so sweet even offered us drinks!
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M.nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Checks
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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