Quick Facts About Vinci nails Inc
Vinci Nails Inc has received predominantly positive reviews, with customers praising the friendly and welcoming staff, cleanliness of the salon, and efficient service. Customers appreciate the talent and skill of specific nail technicians, such as Anna and Tammy, highlighting their patience, attention to detail, and ability to create beautiful nail designs. The owner of the salon is also spoken highly of, with customers mentioning her exceptional treatment of both them and their families. These positive comments indicate that Vinci Nails Inc excels in customer service and maintains a pleasant atmosphere for their clients.
One of the strengths of Vinci Nails Inc is their ability to create unique and personalized nail designs. Customers are satisfied with the attention given to their preferences and have mentioned that the salon's nail technicians take their time to perfect their craft. This attention to detail and dedication to providing customized nail designs contributes positively to the salon's reputation.
Furthermore, the positive comments about the owner and staff indicate that Vinci Nails Inc values customer satisfaction and builds relationships with their clients. The friendly and compassionate customer service mentioned by several customers suggests that the salon prioritizes making their customers feel comfortable and appreciated. This personal touch can contribute to a loyal customer base and positive word-of-mouth referrals.
In terms of weaknesses, one customer mentioned an issue with inconsistent customer service. While the salon offered complimentary wine and snacks to a regular customer, the same offer was not extended to the other customer. This inconsistency in customer service could affect the overall experience and perception of the salon for some customers.
Another weakness highlighted in a negative review is the quality of the service. The customer expressed dissatisfaction with the sugar manicure, stating that the technician refused to see a reference photo and did not meet their expectations. The customer also mentioned that the quality of the matte top coat used on their nails was subpar and resulted in chipping. These issues with quality control could potentially deter customers from returning to the salon.
Additionally, a negative comment mentioned that the salon skipped certain steps in their acrylic manicure, such as fixing cuticles and providing soaking or massage. This lack of attention to detail and the omission of standard steps in a manicure service could impact the overall experience and customer satisfaction.
These weaknesses, although mentioned in a few comments, are important to consider as they highlight areas for potential improvement. Vinci Nails Inc should focus on maintaining consistent customer service and ensuring high-quality services are consistently provided. By addressing these weaknesses, the salon can further enhance its strengths and reputation as a friendly and skillful nail salon with a positive and welcoming environment.
Best TL Reviews
I absolutely love this nail salon and wouldn’t spend my money anywhere else! The staff is so friendly and welcoming, they always keep the place clean and get me in and out pretty quick! I get nail designs every time with Anna and she’s so patient and does an amazing job. The owner is one of my favorite people she treats my family and I so amazing! 5 stars! 10/10 recommend!
I LOVE this place ! I was just in last night and Tammy (one of the newer girls) did a fantastic job! She had so much fun and kept great conversation most of the time. I had a blast getting my nails done and can't wait to see her again!! I also got my eyebrows done by the owner and she did an amazing job! A+++ I will be back soon!! Thank you!! ♥♥♥
This place was terrible for a few reasons.
1. They didn't care to see a reference photo.
They did a sugar manicure (I had never heard of it but they charged me an extra $15 for it) because she said it would just like what i wanted. However she had only been described what I wanted by who I am assuming it's the boss. And, when I tried to show her the picture of what I wanted she refused and said she's got it. She said if she did it this way it would look exactly like what I wanted.
2. Inconsistent customer service.
A man came in who I'm guessing as a regular because they're all speaking very friendly to him. They offered him wine and snacks, when I asked if there was wine she said yes and just looks at me but it was already over halfway through my manicure.
3. Terrible quality.
Once my nails were done with the sugar, she added a matte top coat because she said that would make it look exactly like I want it. I suggested in the beginning just using a black sparkly polish but she said no because it wouldn't look right. And after adding the top coat she notice it look terrible but continued and finished then that way. I could see her face frowning because of how ugly they looked. And instead of offering to fix them she said she'll just add a shiny top coat. This means I'm look even worse and she said she was all done.
Overall they charged me $15 more than the quote without consultation. And the quality was terrible I had to ask them to fix it because I was so embarrassed to have my nails like that in public. But instead of actually removing the sugar stuff she only shave part of it down and added a color on top. So now they're not consistently thin some of them are much thicker and after only a few days they're chipping.
ANYWHERE ELSE WILL BE BETTER.
*Side note: for their acrylic manicure, they completely skip fixing cuticles and any sort of soaking or massage. I have gotten a lot better service with less money other places.*
Tammy did an amazing job on my nails! She designed the look I was envisioning for sure! Thank you for your detailed work! When I am in Tacoma, I will always make sure to find Tammy to do my nails! From the years I've seen her work, she has proven dedication to her craft, she's a fantastic nail artist!
This was my first time coming here to Vinci nails salon! Wow I had a great experience! Anna did an amazing job on my nails and she definitely took her time on it! The nails weren’t exactly like the inspiration nails but honestly this turned out way cuter! Anna also gave me a discount for the designs on the nails which was so sweet of her!
I absolutely love this place!! I’ve been coming here for two years and haven’t been to no other nail salon but this one!!! They take great care of me every time. Not just with my nails but their hospitality is exceptional too!! The owner Trent, I love her!!! Mary does my pedicures. Jenny does my nails as well as a few others!!! They are awesome!! I recommend them to everyone that inquired about nail salons!!
ANNA, is absolutely an amazing nail tech. She takes her time to perfect her craft. I always book with her every single time! Thank you Anna for always doing exactly what i want.
Vinci Nails is absolutely an amazing salon, the customer service is on top. Van is always cheerful and very compassionate!
Friendly professional clean and a very positive good vibe. 100% recommend! Amanda did my refill on this set, and it came out absolutely amazing! Yep they definitely have my business from now on.
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Vinci nails Inc Info
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Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:30 PM |
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