Golden Nails & Spa

+1 405-626-2378

1806 E Jackson St, Hugo, OK 74743 United States of America

Open Today: -

Quick Facts About Golden Nails & Spa

Golden Nails & Spa Place has received a mixture of positive and negative comments from customers. In order to evaluate the strengths and weaknesses, we will analyze these comments in detail.

Starting with the strengths, one customer mentions that the owners of Golden Nails & Spa Place care about their customers and do a great job with their nails, pedicures, and eyebrow waxing. This indicates that the staff is attentive and skilled in their services. Another customer compliments the atmosphere, describing it as great and family-friendly. This suggests that the environment at the salon is pleasant and welcoming. The reasonable pricing is also highlighted as a positive aspect by a customer, indicating that Golden Nails & Spa Place provides good value for money.

The durability of the acrylic nail tips is another strength mentioned by a customer. They state that their nails stayed on for an impressive 24 days before the first one came off. This suggests that the salon uses high-quality products and provides a long-lasting result. Additionally, another customer praises the variety of beautiful nails offered at Golden Nails & Spa Place. This indicates that customers have a wide selection of options to choose from, allowing for customization and personalization.

Moving on to the weaknesses, one major complaint raised by a customer is the cleanliness of the salon. They mention that their nails were yellow and had dirt in them after getting them done. This is a significant issue as cleanliness is essential in a spa or nail salon. This suggests that Golden Nails & Spa Place may not prioritize sanitation, which could be a cause for concern for potential customers.

Another weakness highlighted in a review is the potential for rudeness from the staff. The customer describes a negative experience where the nail technician was rude and charged them a higher price than initially quoted. This indicates a lack of professionalism and customer service skills from that particular staff member. Consistency in customer service is crucial for a successful business, and this negative encounter could deter potential customers.

In terms of appointment availability, one customer mentions that Golden Nails & Spa Place is always busy and recommends making an appointment. While being busy can indicate popularity and demand, it can also be inconvenient for customers who prefer to walk-in or have last-minute appointments. The need for appointments could limit the flexibility for customers who have less time to spare.

In conclusion, Golden Nails & Spa Place has several strengths, such as caring owners, skilled staff, reasonable pricing, durable acrylic nail tips, and a wide variety of nails to choose from. However, there are also weaknesses, including cleanliness issues, potential rudeness from staff members, and limited appointment availability. While the positive aspects attract customers, the negative aspects should be addressed to improve the overall customer satisfaction and increase repeat business.

Best TL Reviews

i got my nails done white,and they were yellow when we was done. and it has dirt in them so i’m never going back????

This place is always busy, it is best to set an appointment. This is a place to relax and take your time, if you have it. The owners care about their customers and do a great job with my nails, pedicures and waxing my eyebrows. Famliy friendly!!

My acrylic nail tips have stayed on for 24 days! I just had the first one come off today, so I was coming in for a fill. Photos show results of other visits.

First time to this place I called and ask how much a fill was, they told me $17 so I go in the guy that was doing my nails was so rude and he nipped me twice then he charged me $20 and whenever I ask about the 17 they say oh no sorry it’s 20 so needless to say I didn’t bother leaving a tip and I won’t be back and that’s all you can do with these places!!!

Great people great atmosphere. Love how my nails look

I really enjoyed the pedicure very relaxing

I love my new set of acrylic nails, this place offers a wide variety of beautiful nails and different services like eye brow waxing as well, I just went for my nails, they were fast, great quality, they were very gentle, I love them and they painted my daughter's nails too ????????????

The people are very nice very very reasonably priced did an amazing job on my nails and toes will definitely be going back