Quick Facts About Theresa & Co Hair Salon
Theresa & Co Hair Salon Strengths:
1. Strong clientele base: The salon has a loyal customer base, as evident from the positive comments. Many customers have been coming to the salon for years, which speaks to its ability to provide satisfactory service consistently.
2. Skilled and experienced staff: The comments highlight the expertise of the salon's stylists. Lang, Allia, Lindsey, and Gail are mentioned specifically for their impressive hair cutting, styling, waxing, and coloring skills. The fact that customers with specific hair types, such as curly hair, trust the stylists demonstrates their ability to handle different hair textures.
3. Excellent customer service: The friendly and accommodating nature of the staff is commended in multiple comments. The stylists are described as going above and beyond to ensure customer satisfaction. They entertain children and make clients feel like family, fostering a welcoming and comfortable salon environment.
4. Positive word-of-mouth referrals: Customers are enthusiastic about recommending Theresa & Co Hair Salon to others. This indicates a high level of customer satisfaction and confidence in the salon's services.
5. Ability to handle different styling requests: The salon is praised for its ability to fulfill customer requests, ranging from specific hairstyles to hair coloring preferences. This versatility suggests a well-rounded team of stylists who can cater to a variety of client needs.
Theresa & Co Hair Salon Weaknesses:
1. Inconsistent service quality: One negative comment mentions a disappointing experience where the customer's desired hairstyle was not achieved. Additionally, the refusal to blow dry and style the hair during the visit left the customer unsatisfied. This inconsistency in service quality suggests a potential area for improvement.
2. Lack of attention to detail: Another comment notes that the customer's bangs were left uneven. Attention to detail is crucial in hairstyling, and such oversights can negatively impact the overall experience for customers.
3. Rushed service: The same comment describes feeling rushed during the visit, indicating a potential issue with time management. Properly scheduling appointments and allowing sufficient time for each client can enhance the overall customer experience.
4. Limited information about other stylists: While the comments are mostly positive, it would be beneficial to have more feedback about the other stylists in the salon. This lack of information may make it difficult for potential customers to choose a stylist based on their individual preferences.
In conclusion, Theresa & Co Hair Salon has several strengths, including a strong client base, skilled and experienced staff, excellent customer service, positive word-of-mouth referrals, and the ability to handle different styling requests. However, there are areas that need improvement, such as ensuring consistent service quality, attending to detail, avoiding rushed services, and providing more information on all stylists working at the salon. By addressing these weaknesses, the salon can further enhance its reputation and maintain its satisfied customer base.
Best TL Reviews
Lang is great. I came for the first time and was very impressed so I told my daughter about him and now she goes to him also. I’m not one who wants to spend all day in a salon. Lang is super fast and does a great job. My daughter and I both have curly hair and not everyone knows how to cut curly hair. You can tell he’s been doing hair a long time.
Love love love this place. I recommend Theresa and Co to everyone I know. Allia is so talented and always does a fantastic job on my hair. I’ve been coming here for a few years now and have always left happy. The whole staff is so friendly too. I didn’t have anyone to watch my one year old so I brought her in with me today and Katie and Allia were so sweet to her and kept her entertained the whole time I was there. Just always going above and beyond and I can’t thank them enough. I would give 1 million stars if I could.
Lindsey is wonderful! She gave me a cut and style that was exactly what I wanted. It looks great. When I asks her opinion on the style she gave me great advise. I would highly recommend her. All the staff is super friendly and the shop is clean. Lang the barber is currently cutting my boys hair and it looks awesome. He is even putting lines in my 8 years cut as requested. We have been to many barbers who do not do lines so we are very happy to find this shop.
Love this salon! Allia does a great job - I always get compliments on my hair after she does my highlights. They have a lot of fun in there and make you feel like family.
Pro tip - ask if Lindsay can wax your eyebrows while you are getting your hair shampooed ????
Gail does an awesome job with coloring my hair. I’ve gone to her for years now and she is always lovely to be with. I have curly hair and She’s always been amazing at styling it. everyone i see always compliments my bright blue streaks in my hair :)
Came in early in the morning during opening hours on my birthday hoping to get layers in my hair and curtain bangs. I am not happy with it :(, I couldn't tell it had layers because I left with wet hair, my bangs are uneven, hair was all over me,i was hoping for a little powder and clean up. I was refused to blow dry my hair at the minimum and style. It just felt rushed.. I wouldnt recommend it, and i will have someone else fix it instead.
As always, Allia did a perfect job. I love it !!!! New York, here I come ❤
I had a cut with Lindsey. I was very happy with the outcome. She was more professional than what I saw of the other stylists that were there. I will be back to see her again
Theresa & Co Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
How to go there
Location
Places