Tan J Nails Spa

+1 626-765-9617

1380 N Lake Ave, Pasadena, CA 91104 United States of America

Open Today: -

Quick Facts About Tan J Nails Spa

Strengths:

1. Friendly and patient staff: Multiple comments mention that the employees at Tan J Nails Spa are friendly and patient, creating a positive and welcoming atmosphere for customers. 2. Short wait time: One comment notes that the wait time at the salon was minimal, indicating efficient service and a quick turnaround for customers. 3. Variety of colors: Customers appreciate the wide range of colors available for nail polish, providing them with ample choices to suit their preferences. 4. Ability to meet customer expectations: A customer mentions that their acrylic nails came out exactly as they wanted, indicating that the salon is capable of delivering on customer requests. 5. Transparency in pricing: One commenter appreciates that the staff informs customers of all costs upfront, preventing any surprises when it comes time to pay.

Weaknesses:

1. Inconsistent quality: One customer mentions that their gel nails did not come out clean, with bubbles and varying nail lengths. This inconsistency suggests that the salon may have issues with maintaining a consistent level of quality across all services. 2. Price discrepancy: The same customer who experienced poor nail quality also notes that they paid $61 for their service, which they found unsatisfactory. This suggests that there may be a discrepancy between the quality of service provided and the cost charged to customers. 3. Issues with acrylic application: Another customer complains that the acrylics were applied too high and covered some of their cuticles. This suggests that the salon may have difficulties with proper technique and precision during application. 4. Lack of parking: One comment mentions that the salon does not have parking, which can be an inconvenience for customers who have to worry about the safety and accessibility of their vehicles. 5. Poor customer service: One commenter describes the customer service at the salon as "ghetto" and claims that the owner, Anna, is rude. This indicates a potential issue with overall customer service and professionalism.

Overall, Tan J Nails Spa has strengths in terms of friendly staff, short wait times, variety of colors, ability to meet customer expectations, and transparency in pricing. However, they have weaknesses in terms of inconsistent quality, price discrepancy, issues with acrylic application, lack of parking, and potential issues with customer service.

Best TL Reviews

I loved my experience here the person who did my nails was very friendly and patient. The wait was very short and there was a good variety of colors to choose from. My acrylics came out exactly like I wanted them to and i will definitely return in the future.

The service and people were great. However, my manicure and pedicure with gel nails did not come out clean. The gel polish has bubbles and the nails are all different lengths. The acrylic came all the way up over some of my cuticles and I paid $61 bucks. I won't go back but they treated me very well. These are 4 days old.

They are Great!! Anna always greets with a smile and whoever does your nails make sure they tell you ALL the costs beforehand so it won't be a surprise lol..Haven't been disappointed yet!

They did a good job. I wish they had parking so I didn't have to worry about my vehicle

The ghetto, oh Chile the ghetto!! Poor customer service, the lady who owns the salon ANNA is very rude and the nail techs are no different. Don't waste your time or money. How can't you paint nails but work at a damn nail shop. There had little to no customers so that should have spoke volumes. Trying to support a business in the hood is not for me.

okay so my friend went in and asked for ALMOND SHAPED NAILS and this is what she got...

that is obviously nowhere near ALMOND and the man who did her nails had the audacity to ask her for another $20 to "fix" them??? what kind of bs is that? I can reassure you that neither me or her will be going back!!!

thanks for a HORRIBLE SERVICE.

They were really friendly and the owner who did my nails was super friendly and detail oriented with my acrylic nails. They came out clean and beautiful and he didn’t judge my multicolored nail request :) I got compliments for days on how they turned out and I am definitely going back every time I am in town!

Girls are always friendly, they attend you quick. Pick a person you like and stick with them though.