Eagle Nails

+1 252-478-0459

611 E Nash St, Spring Hope, NC 27882 United States of America

Open Today: -

Quick Facts About Eagle Nails

Eagle Nails Place is a nail salon in Spring Hope, NC, and based on the comments provided, it has a mix of strengths and weaknesses. In order to analyze the strengths and weaknesses of Eagle Nails Place, let's break down the comments and evaluate each aspect separately.

Strengths: 1. Good color and design: One commenter mentions that they got a full set with a great color and design. This indicates that the salon offers a wide range of nail colors and designs that are visually pleasing to customers. 2. Relaxing pedicure: Another customer praises the pedicure experience, mentioning the use of hot water, sea salts, and a massage on their calves and feet. This indicates that the salon provides a relaxing and enjoyable pedicure experience. 3. Friendly and welcoming atmosphere: Multiple comments mention the friendly and welcoming atmosphere of the salon. This indicates that the staff is attentive, kind, and makes customers feel comfortable and at home.

Weaknesses: 1. Inconsistent nail services: One customer complains about their experience, stating that one hand was filed correctly while the other had sharp edges. This indicates a lack of consistency in the quality of nail services provided by the salon. 2. Roughness during nail services: One commenter mentions that the male technician was rough while grinding their nails. This indicates that some technicians in the salon may have a heavy-handed approach, which can be uncomfortable or painful for customers. 3. Lack of refund for unsatisfactory service: One customer requested a refund due to their dissatisfaction with the service, specifically mentioning that their nail beds were cut and they experienced pain. However, their request for a refund was denied. This indicates that the salon may not have a customer-friendly refund policy or may not handle complaints and concerns effectively. 4. Rude technician: One commenter mentions that the husband of the owner, who is a technician, was rude and mishandled their nails. This indicates a lack of professionalism and customer service skills on the part of this particular technician. 5. Lack of proper nail preparation: One customer mentions that the male technician did not properly prepare their nails before applying gel polish. This indicates a lack of attention to detail and proper techniques, potentially leading to unsatisfactory results for customers.

Overall, Eagle Nails Place has strengths in terms of offering a variety of colors and designs, providing a relaxing pedicure experience, and maintaining a friendly atmosphere. However, the weaknesses lie in inconsistency in nail services, roughness during treatments, lack of refund for unsatisfactory services, rudeness exhibited by one technician, and the lack of proper nail preparation. These weaknesses can have a negative impact on the overall customer experience and may need to be addressed by the salon to improve their operations and customer satisfaction.

Best TL Reviews

i got a full set. i love the color and the design the guy done. BUT he wouldn’t cut them down shorter than what he done one hand he filed great the other hand still has some sharp edges i asked for rounded square nails. these are so not what i wanted. sad i gave up trying to get him to fix it and have to go to another business to get them to totally redo them. rhe guy is also rough on your nails with grinding them.

I am on vacation from CA and stopped by Eagle Nails in Spring Hope. My Nho recommended a pedicure so I gave it a try. The hot water, sea salts and massage of my calf’s and feet were wonderful. I left feeling 20 lbs lighter and 10 years younger. Highly recommended!

I’ll just let my hurt and crooked nails do the talking. Asked for a refund and did not receive one. He cut my nail beds with the nail grinder and did not understand why I was in pain. Will not be going back. The lady offered to fix them because I was not getting a refund but I told her no I don’t want them touching my nails again.

From the moment walked in the door I felt at home. Acknowledged and treated like family.This such a sweet family that runs this nail salon. They take there time to be sure you are happy and take pride in their work. The service is priceless and wonderful!! I highly, highly recommend!! I will definitely be a new regular!!

~Samantha

This place is awesome! Everyone is so friendly and made you feel right at home. Everything was clean and sterile. Had a Pedicure and Eyebrows waxed. They did an amazing job on both. Will definitely be back!

Love the Owner, she's Great !!! Get my Eyebrows done there, she Always works me In !! ❤️

The male tech which is her husband is rude. Kept trying to shove my hands in the machine to dry and I told him they were all the way in until he shoved them and messed up my nails. I went back three times in 2 days to have him fix the gel polish because it wasn’t bonding until I went somewhere else and was told he wasn’t preparing my nails with a underlay before putting the gel on to dry.

Reconsider before paying the money. Read some of these reviews, these people are right and most of the problems is the husband and his rudeness.

I've been getting pedi's for years and couldn't find anyone who could seem to get my ingrown toenails out but Mya came to my rescue. I've been going to her for years now and I've never had a bad experience, if you want or need a Mani or pedi then come see them.