Quick Facts About IDOL NAILS & SPA
IDOL NAILS & SPA is a nail salon with a mix of positive and negative feedback from customers. In order to assess the strengths and weaknesses of the establishment, we can analyze the comments provided.
Starting with the strengths, one recurring positive aspect mentioned is the quality of the service provided by certain individuals. Tracy received praise for doing an "absolute awesome job" on the nails of a client. This shows that there are talented nail technicians at IDOL NAILS & SPA who can deliver satisfactory results. Additionally, the commenter mentions getting a pedicure that was wonderful, indicating that the spa offers services beyond just nail care.
Another strength mentioned is the cleanliness and quietness of the spa. It is described as "very clean and quiet," which can contribute to a relaxing and peaceful experience for customers. It is worth noting that the commenter appreciates the lack of busyness, allowing for a more enjoyable and calming environment.
Furthermore, one customer expresses gratitude for being able to get in last minute and mentions that Johnny did a great job shaping their nails quickly. This positive experience highlights the convenience and efficiency of the staff, which can be seen as a strength of the establishment.
On the other hand, multiple weaknesses were highlighted in the comments. One customer recounts a negative experience with a nail technician who was extremely rude and rushed. The commenter felt unwelcome and disrespected, which is a significant concern for any service-oriented business. This indicates a lack of professionalism and customer service skills on the part of the staff member.
Another customer complains about being burned during a face wax, with no apology offered by the staff. This incident raises concerns about the competence and negligence of the salon's employees. Such incidents can result in damage to the trust and overall reputation of the salon.
There are also comments that criticize the rough treatment provided by a particular nail technician. This suggests a lack of attention to customer comfort and concerns about the overall nail care expertise of the staff. Moreover, the customer mentions an unfriendly attitude from both the nail technician and the salon owner.
One customer expresses disappointment with a shellac manicure that did not last as expected. This indicates a potential issue with the quality of the products or the application technique used at the salon. Considering that other customers have expressed satisfaction with their nail services, this may be an isolated incident, but it still raises concerns about consistency and reliability.
In terms of pricing, one commenter deems the prices outrageous. Pricing is subjective and can vary depending on location and the specific services offered. However, negative perceptions about pricing can impact the overall customer experience and satisfaction.
In conclusion, while IDOL NAILS & SPA has some strengths such as talented technicians, a clean and quiet environment, and efficient service, there are clear weaknesses that need improvement. The negative feedback regarding rudeness, rough treatment, poor customer service, negligence, and inconsistent quality raises concerns about the overall professionalism and competency of the staff. Addressing these weaknesses can lead to an improved customer experience and enhance the reputation of the salon.
Best TL Reviews
I have seen Tracy twice now! Both times she did an absolute awesome job on my nails! Both were total different styles and she did a great job. I also got a pedicure this last time and it was wonderful. The spa is very clean and quiet! I love that it isn’t insanely busy so you can enjoy the quietness. I’ll be back again!!
I don’t normally write reviews, but the experience I had here was unacceptable. The lady who did my nails was extremely rude and almost made me want to walk out. She was also rushing even when there was no one else in the salon. No one in the salon on a Saturday afternoon? My first red flag. I kindly asked the lady if she could make my almond shaped nails a little more narrow, but apparently that would mean my nail is stiletto shaped and it would be “too hard.” She spoke so rudely to me and acted like I was doing her a disservice by being there. I have been getting my nails done for 7+ years and NEVER has a nail tech ever made me feel a certain way for wanting some tweaks to my nails or spoke to me the way she did. Terrible service, terrible job, overly priced. I highly recommend you find another place to go.
If I could give this Zero stars, I would. This place was recommended to me by a friend. I had a face wax and she burned my eyelids SO badly - Never in all the years has anyone burned my skin, but she did. Did not even apologize and still charged me full price. Unprofessional, negligent and incompetent. Do NOT use this place! HORRIBLE!!!
Every single time i have gone here to get my nails done, the man who does it, HURTS me. He is way too rough!! One time i came in, i had a lot of damage on my nails due to a bad habit of chewing. At the end, he made a remark at how damaged my nails really were and how long it took and he laughed. It made me feel very insecure. Even the owner lady is rude, extremely unfriendly every time and she does the same thing, too rough and she hurts me. And their prices are outrageous. You’d have better luck going somewhere else. This place sucks.
I have never been more disappointed in a shellac manicure. I last minute decided to treat myself right before our vacation. I choose a light pink shellac mani. I have gotten shellac manicures for years prior to vacations and they usually last a good two weeks, sometimes a month if I trim my nails well. I got my manicure the day before we left and only a few days in, the tops of my nails we’re turning dark. My nails were breaking like I’ve never seen before. I don’t know what happened, but after hearing so many good reviews, I thought I’d found my new nail place. Sadly no, I won’t be back.
I love this place I will never go anywhere else l! They are so sweet and kind make you feel very at home! They do a great job on the pedicures and manicures, the art design is amazing all around a great place
I am so glad I was able to get in at last minute. Johnny was so great. He shaped my nails up quickly knowing just what I needed.
This is now my go to place for my nails! Great prices too!
Have been coming here for 2 years. My husband comes for a pedicure every month to avoid ingrown toenails. I love Tracy, she’s friendly and efficient! Wouldn’t go anywhere else. Now that we are in Windsor, CO, we plan our mani pedi’s ahead of time!
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IDOL NAILS & SPA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
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