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Impressions Hair Salon & Waxing&Full body massage

+1 303-693-7273
13766 E Quincy Ave, Aurora, CO 80015 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Impressions Hair Salon & Waxing&Full body massage

Impressions Hair Salon & Waxing & Full Body Massage place has several strengths, as mentioned in the comments. Sici, the hair stylist, is highly praised for her skills and expertise. Many clients have trusted her with their hair for several years, indicating a strong sense of loyalty and customer satisfaction. Sici's passion and experience are evident in her techniques, resulting in exceptional cuts and styles. Clients appreciate how she takes the time to understand their hair, preferences, and needs, leading to personalized and satisfactory results. Additionally, Sici is described as friendly and kind, creating a positive and welcoming atmosphere in the salon.
Another strength of Impressions Hair Salon is the overall satisfaction of the clients. Many customers express their delight with the services provided, stating that they had a great experience and felt genuinely pleased with the outcome. The salon staff is described as kind, and the end results of the cuts and styles are highly satisfactory. This indicates that the salon provides quality service and meets the expectations of its customers.
Furthermore, clients appreciate the efficiency and speed of the services provided. Sici is praised for being fast yet still delivering excellent results. This efficiency allows clients to get their desired haircuts and styles without wasting time, which is an important factor for many busy individuals. Sici's ability to deliver quality results quickly contributes to the overall positive experience at Impressions Hair Salon.
On the other hand, there are several weaknesses identified in the comments regarding Impressions Hair Salon. One significant weakness is the inconsistency in service quality. While some clients had positive experiences and loved their haircuts, others had negative experiences. One client mentioned that their hair was cut incorrectly, leading to months of regret and waiting for the hair to grow back. Additionally, another client had a bad hair coloring job and experienced rude behavior from Sici when raising concerns. This inconsistency in service quality is a significant weakness as it affects the overall reputation and reliability of the salon.
Another weakness mentioned by clients is the negative behavior and attitude of Sici. Clients reported that Sici spoke negatively about the nail salon next door, other clients, and even other stylists within the salon. This kind of behavior is unprofessional and creates an uncomfortable atmosphere for clients. Moreover, when faced with complaints or concerns, Sici was described as rude and unresponsive. This lack of professionalism and poor customer service is a significant weakness for Impressions Hair Salon.
In conclusion, Impressions Hair Salon & Waxing & Full Body Massage place has several strengths, such as a skilled and experienced hair stylist, personalized services, and overall customer satisfaction. However, there are also weaknesses identified, including inconsistency in service quality and unprofessional behavior from Sici. It is essential for the salon to address these weaknesses and ensure consistent quality service and professional conduct to maintain and improve its reputation and customer satisfaction.


Best TL Reviews

Sici has been my hair stylist for 7 years and my husbands for 9. She’s the only person I trust to cut and color my hair. I love catching up with her after months!!
For the last 2 years I have been searching for a good hair stylist as I have a lot of anxiety when it comes to letting people cut my hair. More often than not I am left disappointed with my cut and feel regretful when I go to pay. Let me assure you, when you get your hair cut by Sici you WILL NOT feel ANY of these feelings. It's obvious she has a lot of passion and her experience is shown through her techniques. She really took the time to get to know what I wanted and how I wear my hair, she also took the texture of my hair into consideration. Don't waste your time or money at any other salon. This is honestly the BEST cut I have ever received. My dry damaged ends are gone, my hair can be brushed with ease, and not only do I love the cut but she was able to keep my length. I found my new hair home <3
Sici has been coloring and cutting my hair for at least a decade now, since we lived in East Centennial. I now live 45+ miles north of the salon and I will continue to drive the distance for beautiful hair. She understands my hair and always does an awesome job. She's very friendly.
I've gone to Sici twice. First time was good. She did a good job. Second time was horrible. She cut my hair incorrectly and now will take months to grow out enough for me to get it back to how it should be. I specifically told her I needed blond around my face, she did dark around my face and throughout roots and then did blond highlights throughout with foils but did not take the color to my roots (leaving nearly an inch from my root). When I brought it up after drying my hair she said it was cause my hair didn't have enough weight to hold the foils. I've been having my hair done with foils for nearly 20 years and never had this issue. I had told her blond throughout and dark low lights (specifically blond around my face cause that is where my greys show up) as this is how I've had my hair done for the last 2 years. I had a coworker take pictures the next day and sent them to Sici and asked her for a refund. She never responded. This was highly upsetting that I paid for bad hair coloring and bad hair cut. Not to mention she talks /negatively/badly about the nail salon next door, other clients and even other stylist who work in the salon. I never heard back from Sici, so I went there to try to talk to her. She walked away from me, was rude, and would not take responsibility. She said that she did everything to make it right. She attempted to redo the foils around my face after drying and I had brought it to her attention of how far away the blond was from the root. She was irritated. Said there was nothing she could do cause the foils wouldn't stay put. It's cause she didn't pull the foils tight to my scalp and put the color to the root. This is how my previous stylists have done foils, and there was never an issue. I have been embarrassed of the way my hair looks, my coworkers the next day pointed out that there was even more areas throughout that had about an inch gap from my root. Paying $145 for a bad hair color job and hair cut.
I do not recommend this salon and definitely not Sici. I've never had a stylist be so rude, it was uncomfortable hearing her talk so negatively about the nail salon next door, her clients and other stylist. I'm sure she will now speak negatively about me. It is horrible customer service. It is also not how someone should be running business. She refused to make it right or issue a refund even with pictures and my message of concern of how it looks.
Extremely kind staff! More importantly, really satisfied with the cut and style. Did not have to lie and say “I love it!” at the end (like I have done many times before at other salons) because I really did love the end product. I will definitely be back. Highly recommend this salon!
I went in to get a hair cut, a trim with layers and curtain banged. Sici killed it, I love my hair. She was fast and did such a great job. I will definitely be coming back to her for all my future hair needs!
I came in after having my hair up everyday. She fit me in right away and sisi knew just what i wanted and executed it perfectly. I love my bob!
Wow! What a transformation! Really needed a good highlight! The pictures speak for themselves! SiCi always does a great job!

Place Pictures

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Impressions Hair Salon & Waxing&Full body massage Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
Planning
  • Appointments recommended
Payments
  • Checks
  • Debit cards

Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday Closed
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 10:00 AM - 06:00 PM

How to go there

Location