Quick Facts About Pretty Nails
Pretty Nails has received a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the place. In order to analyze this feedback, let's break it down into key areas of consideration:
1. Quality of Service:
The majority of the comments indicate that customers are satisfied with the service provided at Pretty Nails. They praise specific nail technicians like Tiffany, Tom, Tony, and Ivy for their exceptional work. The positive comments highlight their attention to detail and ability to fulfill customer requests. However, one negative comment points out inconsistent quality and poor workmanship. The customer mentioned uneven nail shapes and improperly glued tips. This indicates a lack of consistency in the quality of service provided by different technicians, which can be seen as a weakness.
2. Price:
One positive comment states that Pretty Nails is the cheapest place in Gallipolis to get nails done. Customers appreciate the affordable pricing, with a manicure costing around $50. This is likely one of the strengths of Pretty Nails, as it attracts customers who seek affordable nail services. However, it is important to note that one negative comment stated that the prices varied, with the customer being charged $55 instead of the usual $65. This inconsistency in pricing might be perceived as a weakness or lack of transparency in pricing policies.
3. Durability of Nails:
There is a significant negative comment regarding the durability of the gel nail polish used at Pretty Nails. The customer claimed that their nails cracked and chipped within a day of getting them done. This is a major concern, especially for customers who expect their manicure to last for two weeks. The customer also mentioned poor thickness of the nails and a refusal from the staff to fix the issue, which suggests poor customer service. This weakness in the durability of their nail services and the staff's response to complaints could be a major deterrent for potential customers.
4. Staff and Atmosphere:
Customers generally appreciate the staff at Pretty Nails, with several comments remarking on their friendliness and professionalism. The atmosphere is also mentioned as clean and pleasant. These positive comments reflect a strength of Pretty Nails, as they create a welcoming environment for customers. However, one negative comment mentions a rude and inexperienced nail technician named Richard. This negative experience with a staff member indicates that there might be inconsistencies in the behavior and skills of the staff, which could be seen as a weakness.
5. Waiting Times:
The feedback regarding waiting times is generally positive. Customers seem to be satisfied with the minimal waiting times, indicating that Pretty Nails efficiently manages appointments and customer flow. The ability to reduce waiting times can be considered a strength for Pretty Nails.
Based on the above feedback, the strengths of Pretty Nails include affordable pricing, positive customer service experiences with specific nail technicians, a clean and friendly atmosphere, and efficient management of waiting times. However, weaknesses include inconsistencies in the quality of service provided by different technicians, inconsistent pricing, durability issues with gel nail polish, and reported rudeness and poor skills of some staff members. These weaknesses could potentially impact the overall customer experience and satisfaction.
Best TL Reviews
I’m absolutely in love with this set thank you Tiffany for putting me with Tom he did absolutely amazing. I have been going to pretty nails for almost 3 years and I’m never disappointed! ❤️
Always love how Tiffany does my nails, only 50$ and honestly it’s the cheapest place in Gallipolis to get nails done. I highly recommend them. They’ve never messed my nails up and have always done what I wanted with my nails. 10/10 recommendation from me an my family
Tiffany did great on my nails. She does great service. And you will love the outcome.very nice:)
At first glance these nails look fine and pretty. But it was when I got into the car and started looking closely. Nail shape is uneven on all nails. Some of the tips too small for the nail but were glued anyway. The guy who did mine was good conversation and seemed promising. Also was charged only $55, and I’m saying only because any other time coming here I was charged $65 and above (without stickers or sparkles).
I had gel nail polish put on on 7/3/19 and by the end of the day 7/4/19 I had two cracked nails and one chipped. These are supposed to last 2 weeks. Mine didn’t last 2 days. Five days later and all but my pinkies were cracked. I’m a stay at home fiancé (soon to be wife) and had this done for my wedding. The only nail that didn’t crack was done with a different polish. I asked to have them redone. They were closed 2 of the 5 days I waited. They refused to fix it. The nails were not nearly as thick as they are supposed to be. Poor work. Poor service. Terrible attitude from the staff. Don’t waste your time and money and definitely don’t let Richard even touch your hands. He does terrible work, is extremely rough, doesn’t even push your cuticles, rushes through everything, he’s rude, and obviously doesn’t know what he’s doing. He told me I had been banging my nails on things. I banged the one that didn’t crack on the counter and it wouldn’t crack, obviously the only one he did right. DO NOT WASTE YOUR MONEY AT THIS PLACE.
Nice staff, nice place, clean, and my nails are only deficient in a few areas. A little pricey though.
Highly recommend Pretty Nails. Clean, friendly atmosphere. Hardly ever have to wait long. Go see Tom, Tony, Or Tiffany!
Ivy and Tiffany are it. They do wonderful work and I’d advise anyone to get their nails done by them.
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Pretty Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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