Quick Facts About PNK Nails and Spa
PNK Nails and Spa has received predominantly positive feedback from customers, highlighting several strengths of the salon. These strengths include the hospitable and professional staff, affordable prices, attention to detail, and a positive atmosphere. Additionally, the salon has been praised for its ability to cater to specific requests, such as creating bridal nails or providing guidance for first-time acrylic users.
One of the standout strengths of PNK Nails and Spa is the exceptional customer service provided by the staff. Commenters have consistently praised the helpful and welcoming nature of the employees, making them feel at home and comfortable during their visit. This positive customer service experience contributes to the overall positive atmosphere of the salon, creating a pleasant and enjoyable environment for customers.
Another strength of the salon is the skill and talent of the nail technicians. Customers have expressed their satisfaction with the quality of the manicures and pedicures they received. This includes attention to detail, careful preparation of natural nails, and the ability to create beautiful nail art. The positive comments highlight the expertise of the technicians and their ability to deliver excellent results.
Affordable prices have also been mentioned by customers as a strength of PNK Nails and Spa. The salon offers reasonably priced pedicure packages and basic mani/pedi services. This affordability allows customers to experience quality nail treatments without breaking their budgets.
The salon's ability to accommodate specific requests has been another strength noted by customers. For example, several comments mention the salon's success in creating beautiful bridal nails and providing personalized attention to ensure the nails are special for the customer's wedding. This willingness to go above and beyond to meet individual needs adds to the overall positive experience at PNK Nails and Spa.
While the comments overwhelmingly highlight the strengths of PNK Nails and Spa, there are a few weaknesses mentioned that deserve consideration. One customer expressed dissatisfaction with the quality of their nails, citing bleeding cuticles, chipping after only two days, hair in the nails, and crooked gems. This negative feedback suggests that there may be inconsistencies in the quality of services and attention to detail provided by the salon.
Another commenter pointed out issues with the owner of the salon, stating that the owner was unprofessional, spoke negatively about customers who had left due to poor service, and displayed signs of alcohol consumption. This feedback highlights potential concerns about the management and professionalism of the salon, which can have a negative impact on the overall customer experience.
Additionally, some customers mentioned long wait times and overbooking issues at PNK Nails and Spa. This can be frustrating for customers who have to wait for extended periods or feel rushed through their services due to the salon's busy schedule. These logistical challenges can detract from the overall customer satisfaction and experience.
In conclusion, PNK Nails and Spa has several strengths, including a hospitable staff, affordable prices, attention to detail, and a positive atmosphere. Customers have praised the salon for its ability to cater to specific requests and provide personalized attention. However, there are also weaknesses mentioned, such as inconsistencies in the quality of services, potential management issues, and long wait times. These weaknesses should be addressed in order to maintain and improve the overall customer satisfaction at PNK Nails and Spa.
Best TL Reviews
I’ve come to this place a few times and I love it here! The staff is the most hospitable staff I’ve ever experienced at a nail salon. Lynn did my nails and they are my favorite set I’ve ever gotten! She was so professional and quick. They pedicure packages are also so nice and affordable! Kayla is the owner and she always makes you feel at home. It’s my new favorite nail salon!! ????????❣️
I had my nails done at another place for my wedding and there were terrible. PNK nails came to the rescue and did an AMAZING job in creating beautiful bridal nails! Sparkly and glimmering with a rhinestone but still classy. They also have great customer service and made sure to make my nails special for my wedding. The picture does not do it justice! Thank you!
I came in for my first set of acrylics ever, and Lana walked me through every detail. She took the utmost care in preparing my natural nails, as I asked, and even scrapped a design and started anew halfway through; when I wasn't liking the results.
I will definitely be coming back, as this experience beats sitting at home waiting for my nails to dry lol. Thank you!!!
******* Came back today (3 days later) and Cece cut them back and painted this adorable design! So lucky to find this place as my first nail salon!
More than happy with my service, super friendly staff and a positive atmosphere that makes it a great experience. Book appointments and be patient with time cause all good places are usually busy, and focused on customer service. So if you break a nail they will take care of you, and I am okay with someone jumping in front of me for repair knowing that someday that will be me. Happens to us all. Happy Halloween 2020
Had a great experience at PNK nails yesterday. Gio did my pedicure—great attention to detail and fun to chat with. The owner is so sweet. I didn’t get her name but she was courteous on the phone and greeted me enthusiastically. She did a beautiful, simple manicure but I’d like to go back to see her nail art first person! Allow a little extra time (1.25 hrs for pedicure) and budget ($50 for basic mani/pedi), but the quality, conversation and care are worth it! Plus the ambiance is nicer than other low-grade salons ????
Amazing work done by Toby at PNK nails and spa, he was very friendly and talented. I will definitely be going back. This was the best experience I’ve ever had at a nail salon everyone was so nice :).
I got my nails done and they were horrible they made my cuticles bleed, they chipped after 2 days, and there is hair in my nails, the gems are crooked and their customer service was bad!!!
Over all the employees are very kind and patient, on the other hand the owner of the nail salon was far from professional. She continued to talk bad about costumers that had left because of the service she provided. Not to mention the fact that she reeked of alcohol. She continued to over book so there were some customers waiting for hours just to get their nails done. As well as threatening her employees to take more customers even when they specifically said no. One thing is for sure, she doesn’t know how to take no for an answer. I will not be returning, or be recommending this salon.
PNK Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 09:00 PM |
|---|---|
| Tuesday | 10:00 AM - 09:00 PM |
| Wednesday | 10:00 AM - 09:00 PM |
| Thursday | 10:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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