Quick Facts About MaZa Salon & Spa
MaZa Salon & Spa, based on the comments provided, appears to have both strengths and weaknesses. Let's explore them in detail:
Strengths:
1. Great service: Multiple customers mentioned receiving great service at MaZa Salon & Spa. They praised the stylists for their skills and expertise in haircuts, colors, and styles. The positive experiences of returning customers indicate that the salon consistently delivers excellent service.
2. Talented and knowledgeable stylists: The comments highlight the expertise and talent of the stylists at MaZa Salon & Spa. Customers mention specific stylists like Jessica, Priscilla, Ashley, Chris, and Megan, commending them for their professionalism, skill, and ability to understand and deliver the desired look.
3. Customer satisfaction: Many customers expressed their satisfaction with the services they received. They mentioned being happy with their haircuts, colors, and styles, feeling confident and comfortable with their new looks. The positive feedback and numerous compliments received indicate that MaZa Salon & Spa has a track record of leaving customers pleased with the results.
4. Clean and mom-friendly environment: Multiple customers appreciated the cleanliness of the salon and described it as a "mom-friendly" place. The welcoming atmosphere and comfortable environment contribute to a positive salon experience.
5. Reasonable prices: The affordability of the salon's services was mentioned in one comment. The reasonable prices make it accessible to a wider range of customers, contributing to customer satisfaction and loyalty.
Weaknesses:
1. Inconsistent oversight and customer service: One customer shared a negative experience where a former stylist overcharged customers, potentially indicating a lack of proper oversight or accountability in charging clients. Additionally, another customer mentioned a stylist's behavior that made them feel uncomfortable, suggesting discrepancies in how various clients are treated.
2. Lack of resolution for concerns: A dissatisfied customer stated that they had previously voiced their concerns but were never offered a refund or any resolution to the issues they faced. This implies that the salon might not have a proactive approach to addressing customer complaints or rectifying unsatisfactory experiences.
Overall, MaZa Salon & Spa has several strengths, including great service, talented stylists, customer satisfaction, a clean environment, and reasonable prices. However, the salon may need to address weaknesses such as oversight, consistency in customer service, and promptly resolving customer concerns to improve overall customer experience.
Best TL Reviews
I came here to have my hair fixed. I've been here before 2-3 years ago, and had great service each time. After covid, i decided to check out another salon. I went to tribe salon and they (you can see my review under their salon) ruined my haircolor, my look, my cut. I was very devastated. It affected my emotions, my confidence, my mindset.
I saw Jessica. She is very bright, calm, happy, relaxed, confident, and informative. I showed her what i wanted and she had no doubt in her eyes, voice, and words. I was pleasantly shocked and I had no fear. Her hands are gentle and light. You will feel comfortable with your hair, head, and scalp in her hands. Once she had blow dryed my hair, I could see the colors. I never felt so happy to see my hair become beautiful again. Alive, vibrant. She styled my hair in loose curls, brushed it out, showed me the back in its V shape and I couldn't control my emotion. I was crying! I love this woman and her work. I found a stylist I can trust and be happy with. She understood me from beginning to end. Thank you Jessica so very much. You gave me my look/style & confidence back. I will be coming back to see you. ???? I have received so many compliments on my hair. ????????
I thought for a long time if I wanted to leave a review or not about my bad experiences here. Some of the people in their establishment do care but there are issues that I think others should know before booking here. I have had my hair and nails done here for the longest time. My hair was cut by a man that no longer works there. I used to book often. When I told them that he always charged me a high amount for my trims the girl helping me said "oh yeah, he had sticky fingers". I was really off put by this as she admitted he had over charged me or was just stealing from customers because there is no oversight when the stylist charge their clients. I booked to get the sides of my head cleaned up for my wedding.. I have a fohawk/mullet situation. It totally rocks. They put the clippers to my head without the guard and left it this way i had a weird bald patch left. When they tried to style my hair the girl was laughing and barely brushing or blow drying. Eventually she just handed me her utensils to do it myself. This was horrible as a queer person. To not be treated like the rest of the other clients. It seemed as id she was just uncomfortable touching me. My hair was ruined 3 days before my wedding. I sat in the parking lot and cried after this treatment. I always voiced my concerns here... other issues had happenedbefore. Not once did anyone ever offer me a refund or any way to resolve this..
Everyone was really nice, the salon was very clean, and Priscilla did an amazing job on my hair! It was so nice having someone who didn’t complain about how much hair I have! Forever a customer.
Ashley is AMAZING, I always leave sooo happy with my hair . She’s so kind, professional, and knows what she’s doing. My hair was in bad bad shape, and it’s getting to be so healthy, and is actually growing. Not too mention, I’m obsessed with my hair extensions. I will not go anywhere else . Thank you Ashley ????
Ashley is wonderful. I love my haircut and Color. Maza is comfortable and cute, it feels mom friendly. The prices are very reasonable. I have already referred people and booked my next appointment.
Love Maza always friendly Priscilla always treats me and my family like family. Love it!!!
I finally found a hair stylist I can stay and grow with! I’ve been on the search forever! I’ve seen Chris now twice and each experience was great. He does an excellent job at highlights, even when my partial weave grows out you can barely tell. I’ve received tons of compliments on how well blended it is!
I’m quieter in my free time and get a little stressed when I have to sit and talk to a hair stylist for a few hours, but Chris has a very calm presence, he doesn’t gossip with coworkers while he’s with you, and he’s very gentle and nice to your head! I’d recommend Chris to all my blondie friends!
I cannot say enough good things about Megan. She’s my favvvorite hair dresser I’ve had - super friendly, so much fun, flexible AND my hair comes out great every time. Shes 5/5! The salon is also very clean and well taken care of by the stylists. Definitely recommended!
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MaZa Salon & Spa Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
|---|---|
| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | Closed |
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