Grooming Room International Barber Shop (G.R.I)

+1 678-239-4781

3150 Highlands Pkwy SE #104, Smyrna, GA 30082 United States of America

Open Today: -

Quick Facts About Grooming Room International Barber Shop (G.R.I)

Grooming Room International Barber Shop (G.R.I) has a mix of strengths and weaknesses based on the comments provided.

Starting with the strengths, one of the major strengths is the professionalism and courteousness of the barbers. They are described as respectful, professional, and treating customers with respect. This is demonstrated by the barbers taking the time to listen to customers' preferences and ensuring they feel included in the decision-making process. The barbers are also commended for their skills and ability to deliver desired haircuts, as seen in comments about the barbers' expertise in giving perfect linings and trimming hair to the desired length. It is also mentioned that the barbers maintain high standards and uphold the best barber practices.

Another strength of G.R.I is the family-friendly atmosphere. The shop is described as being welcoming to children, with one customer mentioning how their autistic son used to hate getting haircuts until they started coming to G.R.I. The barbers are patient and understanding with children, making them feel safe and comfortable during the haircutting process. Additionally, the music selection is mentioned as being peaceful and enjoyable, contributing to the relaxed atmosphere.

The camaraderie among the barbers is also highlighted as a strength. It is mentioned that there is great camaraderie among the barbers, creating a positive work environment. This likely translates into a better overall customer experience, as the barbers work well together and support each other.

However, there are also some weaknesses pointed out in the comments. One customer had a negative experience with a barber named Reggie, who was described as having a horrible ego and being dismissive and rude. This incident involved the customer requesting not to cut a certain area of their hair and receiving a negative response from Reggie. The customer expressed disappointment in the way they were treated and hoped for better customer service in the future.

Another customer had an unsatisfactory experience with a barber who they perceive as having poor cutting skills. They claim that their hair and beard were not trimmed properly, with uneven lengths and a need to use hair spray to cover up the mistakes. This comment suggests a lack of attention to detail and skill in delivering desired haircuts.

In terms of pricing, one comment mentions being charged $25 for a haircut and beard trim. While this may not be considered excessively expensive, it is important to note that individual perceptions of pricing can vary.

Overall, the strengths of Grooming Room International Barber Shop (G.R.I) include professional and respectful barbers, a family-friendly atmosphere, high standards, and camaraderie among the staff. However, the weaknesses include instances of poor customer service and unsatisfactory haircutting skills. It is essential for the barbershop to address these weaknesses and ensure that all customers are treated with respect and receive the quality haircuts they desire.

Best TL Reviews

The guy Reggie in the very first chair has a horrible ego. I offended him because I simply asked while he was taking the back of my hair down, to please be sure not to cut off the area I’m growing (because it almost felt as though he may have be cutting it down from too high) it’s partly my fault for not having a reference photo & I did apologize for that but that isn’t cause for means to ask me “so what we doing because after this, I won’t be cutting your hair again”… telling me that he “doesn’t play” That hurt me because I used to work just two doors to the side at Idealab. Parents would have leftover food from kids parties & I would walk over & dropoff pizza & fruits whatever I may have had extra that I didn’t want to see go to waste. That’s no way to speak to your customer let alone someone who genuinely had warm energy for folks in the community. Dismissive as he was, it was completely rude to tel me to “get on out of here” as if I did something to him after he told me he “doesn’t get sensitive because he’s a business man” - sad to see this is how Business is ran Post- Pandemic. Our people are going through it & need help. I forgive you Reggie. I hope you feel better because you were totally out of character & I hope you get well soon.

The rest of those gentlemen are very polite & the music is always nice. Peaceful setting. Feel good location. I do recommend even after my unfortunate experience which just so happens to be the Wednesday before Thanksgiving.

Final though: please be kind to each other. It goes a long way

My 9yr old son comes here for his haircuts. He is autistic and used to HATE going to get haircuts, I mean complete crying fits! That was until he started coming here a year ago. His barber, Mr. Taylor, is courteous, professional and He takes time to treat my son with the same dignity as an adult customer. He confirms what my son wants, with him, and truly makes him feel like he is a part of the decision making process, not something just random is about to happen to him. In return for Mr. Taylor's open & professional dialog, my kiddo feels safe, at ease and happy to come in!

This is truly a family friendly atmosphere, down to the music selections that are played! All of the barbers are respectful and professional from the moment we enter until the second we leave. Not to mention the all the line-ups I've seen are BANGING! We are blessed to have found them!

John is an excellent Barber. Treats his clients with respect and upholds the best barber standards that I know. There is great camaraderie between the barbers there. I highly recommend this barbershop.

I started taking my twin boys to John in 2015 and just left today. All the barbers there are super cool and professional. Clayton, Reggie, Detroit, and Clint Breezy are awesome. Super chill vibes, very diverse, not too loud. They are the only barbers that get my boys lining perfect. You can also check them out on Facebook.

????Kinda heavy-set guy cut my hair and trimmed my beard and it look like he did it in the dark - and he sprayed some black hair spray to cover up his not so polished cutting skills he got one side looking higher then the other - *go to this place at your own risk. He changed me $25.oo

Got my hair trimmed by Reggie and he did a phenomenal job. Did exactly what I wanted and didn't cut too much hair off since I still want to grow it out. I will be stopping by again when I need my hair cut/trimmed again

The MEN at Grooming Room International are everything you want in a barber. I've been bringing my son here for 5 yrs and I've never had a bad experience. His barber Reggie is a true professional that takes pride in his craft and is also an important member of our "village". The shop is relaxing and calm and is always clean which is important to me. There is never a time where I felt uncomfortable going there. They're professionals without a doubt.

Hands down the best barbershop! Atmosphere is relaxed and Respectful. Experienced, professional and consistent barbers. You never have to worry about if they will be there when you go back. Truly love this place. I drive 45min just to get my son hair cut by John.