Quick Facts About Nail Time Spa
Nail Time Spa has several strengths and weaknesses based on the comments provided. These will be highlighted and discussed below.
Strengths:
1. Popular and Busy: One comment mentions that Nail Time Spa is a popular salon. This indicates that the salon is well-known and has a steady customer base. Being busy can also be seen as a strength, as it suggests that the salon is in high demand.
2. Friendly and Detail-oriented Staff: Many comments mention the friendly staff at Nail Time Spa. This indicates that the salon has a welcoming atmosphere and that the staff members are attentive to the details of the services they provide. Attention to detail is particularly important in the nail salon industry, where precision and quality are expected.
3. Deluxe Pedicure with Massage: One customer mentions that they always get the deluxe pedicure, which includes a leg and foot massage. This suggests that Nail Time Spa offers a comprehensive and luxurious pedicure service that can be considered a strength.
4. Good Customer Service: Several comments praise the customer service at Nail Time Spa. This indicates that the staff members are polite, professional, and provide a positive experience to customers. Good customer service is a significant strength as it fosters customer loyalty and positive word-of-mouth.
5. Diversity and Inclusivity: One comment mentions that Nail Time Spa does not mistreat customers based on race, ethnicity, or appearance. This indicates that the salon promotes a welcoming and inclusive environment, which is a strength in today's diverse society.
Weaknesses:
1. Inexperienced Technician: One customer had a negative experience with an inexperienced technician who took a long time and made mistakes during the service. This suggests that Nail Time Spa may have some less experienced or poorly trained staff members, which can be seen as a weakness affecting the overall quality of the services provided.
2. Imperfections in Service: One customer mentions that they noticed imperfections in their pedicure from up close. This indicates that Nail Time Spa may not consistently deliver services with a high level of attention to detail, which can be considered a weakness.
3. Pricing Inconsistencies: One comment mentions that the customer has been charged extra for various reasons, even after receiving a price estimate. This suggests that Nail Time Spa may have pricing inconsistencies and may surprise customers with additional charges, which can be seen as a weakness in terms of transparency and fairness.
4. Impatience and Shortcuts: One customer mentions that a particular staff member is impatient and often takes shortcuts during the service. This indicates that some staff members at Nail Time Spa may prioritize speed over quality, which can be considered a weakness as it may compromise the overall customer experience.
5. Limited Satisfaction: One customer mentions being satisfied but not overly impressed with their experience at Nail Time Spa. This suggests that the salon may have room for improvement in terms of delivering exceptional services that consistently exceed customer expectations.
In conclusion, Nail Time Spa has several strengths such as popularity, friendly staff, attention to detail, and good customer service. However, the salon also has some weaknesses related to inexperienced technicians, imperfections in service, pricing inconsistencies, impatience and shortcuts, and limited satisfaction. These weaknesses highlight areas where Nail Time Spa can make improvements to enhance the overall customer experience and maintain a loyal customer base.
Best TL Reviews
This is my go to salon! I prefer going M-Th in the morning because it’s less busy, this place is popular. So when it was time for a product shoot for Begin Collection I knew just where to go.
Friendly staff with attention to detail. I always get the deluxe pedicure which is worth it for the leg and foot massage and classic manicure. They also have massage chairs for feet services, usually water or coffee/tea, and a frequent shopper program.
I love coming to this Nail Salon! It doesn’t matter who I go to because each person I’ve received service from has been wonderful. The quality of their work is awesome! Angela hooked me up today. I love my nails! Great customer service every time.
I wouldn't go back here even if offered a free service. Went in on a Sunday for a simple gel polish. The "technician" was incredibly inexperienced. She was the one answering the phone and my guess is no more than 22-23 years old. She took 25 minutes to clip and file my nails which were already well kept. She then took another 25 minutes to apply coat after coat after coat of polish while constantly doing strange brush strokes to fix mistakes. If you have a somewhat steady hand, I'd recommend painting your own nails over coming to this unprofessional nail salon. It will likely look better. I have never seen nail polish come off like this, let alone gel polish. This picture was taken on the Tuesday after I went in. Two days and $30 later. Complete waste.
I called on Friday morning and was sitting down by 11:45am. It was quick service even though they were busy. The young man who did my nails worked fast and was very thorough. I showed him a picture of what I wanted and he executed the idea perfectly! It was my first visit and I was desperately in need of a new nail shop as my old technician relocated elsewhere. I was lucky enough to meet the manager, Summer. She was nice and gave me a coupon for the next visit. I will definitely be back regularly!! The prices match the service and I can say that I am truly ???? with my experience here. Alot of nail shop can be dismissive of clientele for various reasons ( race, ethnicity, appearance) but here I didn't feel mistreated and that meant alot to me. I 100% recommend coming here!
Very nice and clean place. The workers are friendly. I’m pretty sure they had someone who is still practicing their technique though. I got a premium pedicure $35 with gel polish. The pedicure looks good from afar but up close you can see imperfections. Im not stressed about polish on the sides bc it eventually falls off. The gel is not even and lumpy and while curing I think the lamp was sitting on my toe and created a dip. I’m not a perfectionist and I was satisfied. I would go back. I paid $50 in total which is a tiny bit more than what this pedicure is worth.
I love Nail Time! I have been coming here almost a year on and off and I always feel so welcomed and treated like a loyal customer. I will say the prices are not the cheapest around but it's worth the money. This is my most recent SNS nails and they look like the ocean! Perfect for my beach vacation this week :). Jessica does a fab job with SNS and coming up with designs. She does a phenomenal job with ombre designs! All my pedicures have been fabulous too!
Love this place! This spot will be my go to! They did really well with my pedicure and manicure! Thank you! I’m very satisfied!
I started to come here when I relocated to Chamblee. At first it’s was reasonably price compared to where I was going ($80-90 for Dip), but now after going 6 times and only maybe 2 times having a pleasant experience. I will not be back! I wear my real nails and get tips on any broken nails. Jessica is the best in the shop but very impatient and always trying to take short cuts. When she can’t take a short cut she adds on at the register.
I am constantly being charged $10-15 extra for long natural nails even though I have long nail beds and my nails are average length as a full set.
Even when they tell you a price before starting you get to the register they figure out an extra thing to charge you for.
Lee has also done my nails. He’s great and patient for my basic sets. He’s the only reason I’m giving them 2 stars.
I’ll be going back to Allure Nails on North Decatur. They are professional, don’t rush you, and not prejudice!
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Nail Time Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Wi-Fi
Today
Opening Hours
| Monday | 10:30 AM - 08:00 PM |
|---|---|
| Tuesday | 10:30 AM - 08:00 PM |
| Wednesday | 10:30 AM - 08:00 PM |
| Thursday | 10:30 AM - 08:00 PM |
| Friday | 10:30 AM - 08:00 PM |
| Saturday | 10:30 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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