Lee Nails

+1 228-388-9309

2600 Beach Blvd, Biloxi, MS 39531 United States of America

Open Today: -

Quick Facts About Lee Nails

Lee Nails place has several strengths based on the comments provided.

1. Excellent Customer Service: Multiple customers praise the friendly and professional service at Lee Nails place. Stacey, in particular, is mentioned as being fabulous, relatable, and amazing at her job. This indicates that the staff is highly skilled and friendly, creating a positive and welcoming atmosphere for customers. The fact that Stacey and Nancy are specifically mentioned as taking care of customers' nails, eyebrows, and feet suggests that they have established a loyal customer base and are consistently delivering great results.

2. High Quality Work: Customers consistently mention that the technicians at Lee Nails place do a great job. Whether it's acrylic nails, pedicures, or spa experiences, customers are impressed with the outcome. This indicates that the technicians are skilled and take pride in their work, ensuring that each customer leaves with beautiful nails and feet. The positive feedback regarding various services suggests that Lee Nails place offers a wide range of treatments and can cater to different customer preferences.

3. Clean and Well-Maintained Facility: Numerous customers mention that Lee Nails place is exceptionally clean. This is an important factor for customers looking for a salon, as cleanliness is tied to overall hygiene and comfort. The positive comments about the shop's cleanliness indicate that the staff values maintaining a neat and sanitary environment, which is essential for customer satisfaction.

4. Accepts Walk-Ins and Appointments: Lee Nails place provides convenience to customers by accepting both walk-ins and appointments. While walk-ins are mentioned as an option, it is recommended in the comments to make an appointment due to the salon's popularity. This flexibility allows customers to easily schedule appointments or drop by whenever convenient for them, enhancing the customer experience and making Lee Nails place more accessible.

Despite the positive feedback, there is one weakness mentioned in a comment.

1. Poor Customer Service: One customer had a negative experience with the owner, who seemed uninterested and annoyed when answering their questions. While it is possible that this was an isolated incident or an "off day" for the salon, it is still concerning as good customer service is crucial for a positive overall experience. This criticism suggests that the owner or certain staff members may need to improve their communication skills and demeanor to ensure every customer feels valued and welcomed.

In conclusion, the strengths of Lee Nails place are its excellent customer service, high-quality work, clean and well-maintained facility, and flexibility in accepting walk-ins and appointments. However, there is potential to address the noted weakness of poor customer service to ensure a consistently positive experience for all customers.

Best TL Reviews

THE ABSOLUTE BEST PLACE TO GO! No joke! I’ve been looking for a new place to go, because in the past I’ve-not been so lucky either I end up bleeding or my nails look horrible. But I called in last minute today( they do walk ins!) and I was able to make it in quick! All of the ladies here are awesome, but If you go you must request Stacey she is fabulous, and the most relatable women. She was sweet and so fun to talk to! I have her a few ideas on what I liked and she just went above and beyond! I cannot thank her enough… I look forward to getting my nails done here on the regular! Super excited to see what I get next time???? I’m in love!

I’ve been coming here for several years now and for good reason. They are always friendly, professional, and do a GREAT job!! Stacey takes care of my nails and eyebrows, and Nancy (The absolute sweetest) takes care of my feet! They accept walk ins, but it’s best to make an appointment as they are very popular! My daughter and I ALWAYS have great experiences here!

I treated myself to a spa pedicure experience here since I was in the area for the weekend and it was just what I needed! Anna was so kind and nice and my feet and legs feel and look amazing! I will definitely visit again when I’m in the area! I’d give her 10 stars if it was available!

Amazing experience. Beautiful shop. Stacey is amazing with acrylic nails and designs. Kathy is dope with pedicures.

I was excited to get a manicure with a couple of my guy friends and immediately there was not a warm welcome. I believe it was the owner, she was very matter of fact in her responses and almost seemed annoyed answering my questions. I am glad I canceled my manicure appointment because there are so many other nail salons that would actually love to have my business. Would not recommend this salon to anyone that wants to have a decent customer service experience. I hope this salon treats their patrons well and this was just an off day for them.

Stacy is amazing and does a awesome job, love her to pieces

First time I've ever been in a nail shop where real English was spoken. The ladies were super super nice, great conversation and professional. The shop was very nice and very clean. Whenever I'm in Biloxi again I will most definitely return.

Very nice, very friendly excellent job, prices are not expensive at all very very clean....