Super African Hair Braiding

+1 952-220-7531

1301 Cliff Rd E, Burnsville, MN 55337 United States of America

Open Today: -

Quick Facts About Super African Hair Braiding

Super African Hair Braiding place has received overwhelmingly positive feedback from customers, highlighting various strengths of the business. These strengths include excellent customer service, skilled and professional braiders, clean and quiet environment, quality products, reasonable prices, and attention to hair and scalp health. However, there is also one negative comment about the refusal to braid a customer's hair due to perceived lack of cleanliness.

One of the prominent strengths mentioned in the comments is the exceptional customer service provided by the braiders, particularly Martha and her sister Elizabeth. Customers appreciate that the braiders engage in conversation with them, making them feel comfortable and at home. Additionally, Martha's professionalism and friendliness are emphasized, as she went above and beyond by getting food for a customer and refusing payment. This level of personal attention and care creates a positive experience for customers and contributes to customer loyalty.

Another strength highlighted by customers is the quality of the braids and the expertise of the braiders. Multiple comments praised the braiders' skill in achieving the desired style and length of braids. The neatness and precision of the braids are specifically mentioned, indicating attention to detail and craftsmanship. The braiders are also lauded for being gentle and not braiding with a heavy hand, which is important for minimizing discomfort and potential damage to the hair and scalp.

Customers also appreciate the cleanliness and quiet environment of Super African Hair Braiding place. The positive comment mentions the shop being clean and quiet, with no children running around. A clean and peaceful environment can contribute to a relaxing and enjoyable experience for customers.

Additionally, customers mention the reasonable prices and the availability of quality products at the shop. One comment specifically mentions ordering clothes from the shop and receiving them promptly with good quality. This indicates that Super African Hair Braiding place offers a diverse range of products and services beyond hair braiding, catering to customer needs and preferences.

Another strength highlighted by a customer is the professionalism and punctuality of the staff. Being on time and efficiently completing the braiding process is important to customers, as it saves time and ensures that they can go about their day as planned. The comment mentions that the braiders worked together on the customer's hair with minimal breaks, finishing the box braids in under 6 hours.

While the majority of comments are positive, there is one negative comment regarding their refusal to braid a customer's hair due to perceived lack of cleanliness. This incident has left the customer disappointed and unwilling to return or recommend the shop. It is important for businesses to handle such situations with sensitivity and offer clear explanations to customers regarding their policies or concerns.

In conclusion, Super African Hair Braiding place has several strengths that are highlighted by customers. These strengths include exceptional customer service, skilled and professional braiders, clean and quiet environment, quality products, reasonable prices, and attention to hair and scalp health. These positive aspects contribute to the overall positive perception of the business and customer satisfaction. However, it is important for the business to address and resolve any negative incidents to ensure a consistently positive customer experience.

Best TL Reviews

I have been to over 10 braiding shops in Minnesota and I have to say this is the best one by far. Martha and her sister Elizabeth is the best at what they do. I'm sharing my experience because it was the best I ever had. Martha and her sister engaged in conversation with me the whole time I was there. If you ever been to a braiding shop you know the braider is either talking to the other braiders or not talking at all, Martha even went and got food for us and refuse to take my money for the food. Now let's get to the braids, I LOVE LOVE LOVE MY MICRO BRAIDS they are braided exactly the way I wanted them and I got the length I wanted and did I mention I LOVE my micro braids

Martha you are very professional and you made me feel like I was sitting at home with one of my home girls getting my hair braided. Thank you Martha for a lovely experience you gained a lifetime customer here. Martha also slayed my daughter's hair

I ordered men clothes at the shop and it arrived at my home in 3 days. Martha was very professional. She has quality products at a reasonable price. I highly recommended it!!!

Great place if you need your hair done. Staff is Always friendly and professional. This is my first time ever doing my hair and it don’t even hurt. Way to go Martha

I never do reviews but this shop deserves it. Best shop I've ever been to. Not only were they on time, the shop was clean, quiet environment, beverages were offered, no kids running around. I got box braids and was finished in under 6 hours. Liz and Martha worked on my head together with rarely any breaks. My braids came out so neat and I'm SUPER picky about my hair. The way they braid is amazing, my head didn't even hurt after. They dont braid heavy handed. If you are looking for a new shop plz go here I promise you wont be disappointed.

We made an appointment to have our daughter’s hair braided before she was leaving for a special weekend away. We arranged our day around the appointment (we have 6 children, so this was no small task). I washed, conditioned, moisturized and combed out my daughter’s hair in preparation for her appointment. When my husband arrived with my daughter, they refused to braid her hair saying her hair was not “clean enough.” Ridiculous. We have never ever before received criticism for the condition of our daughter’s hair as we are careful to care for it well. With such short notice, we were not able to find her an appointment elsewhere and her hair will be left undone on her special weekend. Disappointed to say the least. We will never return to this shop again and will not recommend it to friends.

I would actually give 4.5 stars. The woman that worked on my daughter's hair was great and very professional. She actually got my daughter in even though we were 45 minutes late for our appointment. She was extremely patient with my young daughter and it was her first time getting her hair braided at a salon. She quoted the style I wanted with added hair. I said I did not want hair added and the quote was decreased by $10. After more discussion with the stylist, I decided to add hair. The stylist wasn't pushy about it, I just thought it made the best sense since it would maintain the hair style longer. In the end, she charged me the quote without the hair. I appreciated her level of integrity but I still paid her the amount that included the hair. I would definitely go back.

The following is an honest review - no one asked me to write it. This hair braiding salon is one of the best salons I've ever been to. They did not cut corners when braiding my hair. They braided small, even braids throughout. They took their time and were careful with my hair and scalp health. Martha and her crew did not pull my hair- they were extremely careful with this and explained why - because of the damage it does to one's hair follicles. I don't think I've ever encountered a hair stylist who understood hair braiding in such detail. Martha is most-likely a genius when it comes to hair care. It shows in her work, and that of those she trains. I love my hair style. They did an excellent job in a short amount of time. In fact, my mom used to braid my hair with extensions when I was younger, giving me a full-looking braids done with love and care. This style is comparable to the excellent work my mother did. Thank you Super African Braiding!

I’ve been coming here for 3.5 years now and I trust Martha wholeheartedly. She is very professional and she has helpful tips on how to take care of your hair in any state that it’s in. She’s very talented and she specializes in so many different things. The whole experience is great, from booking to braiding. Ever since I’ve come here, my hair has grown and I have learned so much! The drive is well worth it!