Quick Facts About Royal Nails & Spa
Strengths:
1. Excellent customer service: Customers appreciate the friendly and accommodating staff at Royal Nails & Spa. The nail technicians go above and beyond to provide the best service and make customers feel comfortable.
2. Skilled nail technicians: Multiple comments mention specific nail technicians by name and praise their expertise in providing high-quality manicures and pedicures. Customers are satisfied with the outcome of their services and appreciate the attention to detail.
3. Clean and professional environment: Customers consistently mention the cleanliness and professionalism of the salon. This creates a pleasant and comfortable atmosphere for clients.
4. Variety of services: Royal Nails & Spa offers a range of services, including gel manicures, pedicures, and specialty treatments like the volcano pedicure. This variety allows customers to choose the service that best suits their needs and preferences.
5. Affordable pricing: Many customers appreciate the reasonable pricing at Royal Nails & Spa. They feel that they are getting a good deal for the quality of service provided.
Weaknesses:
1. Availability of appointments: While some customers appreciate the ability to get a last-minute appointment, others may find it difficult to secure a convenient time slot due to the busy schedule of the salon. This could potentially be improved by hiring additional nail technicians or better managing the appointment system.
2. Limited availability of preferred nail technician: As some customers mention specific nail technicians they prefer, it indicates that there may be limitations in booking appointments with certain technicians. This could potentially be addressed by expanding the team or offering more flexibility in booking preferences.
3. Lack of diversity in reviews: The comments provided do not represent a wide range of experiences at Royal Nails & Spa. While the majority of the feedback is positive, it is essential to consider that there may be customers who had less satisfactory experiences but did not leave a comment.
4. Limited information on specific services: The comments provide limited details about specific services offered at the salon. It would be helpful to have more information about the range of nail treatments, such as the types of gel manicures available or the specific techniques and products used.
5. Unclear longevity of services: Some comments mention the longevity of the manicures and pedicures. It would be beneficial to provide more information about the expected durability of the services and any recommendations for long-lasting results.
Best TL Reviews
Just wow! I popped in for a quick soak off of a gel manicure but ended up getting a gel manicure from Coco! I was in town for a wedding and thought I should get my nails at least cleaned up but Coco went above and beyond! She was truly a great nail tech! She suggested I get a gel manicure as well and she quickly assisted me and did an awesome job! The total cost was $45 not including tip, which was an amazing deal! When I was talking to Coco she mentioned she was getting ready to go on a vacation, but if she is back in town, I suggest her!! I will definitely be back whenever I am back in St. Augustine! Thank you royal nails, you made my trip here awesome!
I called for a last minute manicure and pedicure and was able to be seen. Amazing customer service here. Apple was my nail tech, she took very good care of my thin/damaged nails, she was very gentle, but also made sure my nails looked good! Everything was clean and professional!
Mai took me in even though full and busy! She is so sweet and goes over and beyond to provide the best service and 5⭐️ care! She took her time and did a stellar job! She saw a picture of the dress I'm wearing and matched the color with a new product! Love Mai! ❤️⭐️⭐️⭐️⭐️⭐️
I love this spa I didnt have an appointment they told me it was ok, to come in and I got the volcano pedicure, my pedicure was awesome my feet and legs feel rejuvenated. I would
recommend this for all my friends and anyone that works standing on there feet all day.
I love having my manicure and pedicure done at Royal Nails. Thomas is the best. He has been taking care of my nails and feet for over 4 years. Everyone is very nice there.
Had my first appt at Royal Nails & Spa with Thomas yesterday after not being completely satisfied with my previous nail tech. (She could do great manicures and her hands were a gift from God on the pedicure massages ???? but she couldn’t even draw a simple design to save her life ????) Sooooo…I checked out tons of local reviews and this salon seemed to have the best ones near me. I arrived a little early for my appt and was greeted promptly and seen just as quickly by Thomas. My last gel pedicure was still pretty fresh after 2 weeks but my all white toes were screaming for a design. I have been really wanting a sunflower for quite some time so I explained to Thomas that I needed my nails done but only wanted the flower on my big toes ????. Honestly I wasn’t too confident initially as he explained everything he was going to do; not only because I was accustomed to getting color dip and they did theirs a little different here, but also I wasn’t too sure he’d be able to master the design I’d shown him. I was already in the chair though so what did I have to lose?! Well as you can see…he did a FABULOUS job!! He nailed the sunflower ???? and my clear dip/gel polish manicure was quick, pain free and looks fabulous! ????????. The flower is so pretty…I wish I would have actually got a fresh polish so I could wear it longer⏳ and the only test remaining is to see how the grow out looks on my hands ????????. But all in all I am very pleased with the work he did and I look forward to my next appt ????????.
I hadn't found a nail salon in the area that I loved so I decided to try out Royal Nails and I'm so happy I did! Mai was able to squeeze me in on a busy morning for a gel manicure and pedicure, french for my manicure and color on my toes. She did an amazing job and was a delight to chat with. Very clean and professional place. Price was fair, $90 for everything. I will definitely be going back soon!
Thomas wonderful job. He goes excellent and precise work. His manicured are great and his pedicures are to die for!
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Royal Nails & Spa Info
Amenities
Accessibility
Planning
Today
Opening Hours
Monday | 09:30 AM - 06:30 PM |
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Tuesday | 09:30 AM - 06:30 PM |
Wednesday | 09:30 AM - 06:30 PM |
Thursday | 09:30 AM - 06:30 PM |
Friday | 09:30 AM - 06:30 PM |
Saturday | 09:30 AM - 06:30 PM |
Sunday | Closed |
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